VTech DS6511 User Manual
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Summary of Contents for VTech DS6511
- Page 1 User’s manual w w w.v t e c h p h o n e s . c o m Models: DS6511/DS6511-15/ DS6511-16/DS6511-2/ DS6511-3/DS6511-4A...
- Page 2 VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In Canada, please visit www.vtechcanada.com.
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Page 3: Table Of Contents
Table of contents Getting started ......1 Answer a home call ......26 End a home call ....... 26 Parts checklist ........1 Call waiting on the home line ... 26 Telephone base and charger Make a cell call ......... 27 installation ........ - Page 4 Table of contents Caller ID ........43 About caller ID ........43 Information about caller ID with call waiting ........43 Caller ID log ........44 Memory match........44 Missed call indicator ......45 Review the caller ID log ....45 View dialing options ......
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Page 5: Getting Started
Your telephone package contains the following items. Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Battery compartment cover Battery Handset (1 for DS6511/DS6511-15/ (1 for DS6511/DS6511-15/ (1 for DS6511/DS6511-15/ DS6511-16) DS6511-16) -
Page 6: Telephone Base And Charger Installation
Getting started Telephone base and charger installation Install the telephone base and handset charger(s) as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. -
Page 7: Handset Battery Installation
Getting started Handset battery installation Install the battery as shown below. Plug the battery connector securely Place the battery with the label into the socket inside the handset THIS SIDE UP facing up and battery compartment, matching the the wires inside the battery orientation of the engraved label. -
Page 8: Handset Battery Charging
Getting started Handset battery charging Once you have installed the battery, the screen indicates the battery status (see the following table). • For best performance, keep the handset in the telephone base or handset charger when not in use. • The battery is fully charged after 12 hours of continuous charging. -
Page 9: Installation Options
Getting started Installation options Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual- stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers. - Page 10 Getting started Tabletop to wall mount installation Position the lower portion grooves on the telephone base to the lower portion tabs (marked B) on the wall mount bracket. Make sure the upper portion grooves of the telephone base are above the upper portion tabs (marked A) on the wall mount bracket.
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Page 11: Wall Mount To Tabletop Installation
Getting started Wall mount to tabletop installation If the telephone line cord and power adapter cord are bundled, untie them first. Slide the wall mount bracket up and remove it from the wall plate. Unplug the telephone line cord (or DSL filter) from the wall. Unplug the power adapter from the power outlet. -
Page 12: Are You A New Cable Or Voip Subscriber
Getting started Are you a new cable or VoIP subscriber? If your answer is yes, the existing telephone jacks in your home may no longer work. Your cable/VoIP service provider uses a different connection, separate from your old traditional telephone service, to connect the modem/router/terminal adapter installed in your home. -
Page 13: Telephone Base Layout
Getting started Telephone base layout 1 and 1 and 2 lights • Press to connect the paired cell • On when the telephone base phone (page 16). is paired and connected with a Bluetooth device (page 15). • Press and hold to add or replace a cell phone (page 15). -
Page 14: Handset Layout
Getting started Handset layout CHARGE light • On when the handset is charging in the telephone base or handset charger (page 3). VOLUME/ / (directory) • Press to review the directory when the phone is not in use (page 38). •... - Page 15 Getting started Handset layout VOLUME/ /CID (caller ID) • Press to review the caller ID log when the phone is not in use (page 45). • Press to decrease the listening volume during a call (page 29). • Press to scroll down while in a menu, or in the directory, caller ID log or redial list.
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Page 16: Bluetooth
If your cell phone has poor reception in your home, the DS6511 cannot improve the reception. However, if there is a location in your house with better reception, you can leave your cell phone at that location while using the DS6511 cell line. •... -
Page 17: Important Information
Bluetooth SIG, Inc. and any use of such marks by VTech Holdings Limited is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners. -
Page 18: Glossary Of Terms
Cell line - the telephone line associated with your cell phone service. On your DS6511 handset, press /CELL to use the cell line. Connected - when you pair a Bluetooth cell phone to the DS6511, it is automatically connected. When a cell phone is connected, 1 and/or 2 displays after on the... -
Page 19: Bluetooth Setup
Bluetooth Bluetooth setup To use a Bluetooth enabled cell phone with your DS6511, you must first pair and connect it with the telephone base. All DS6511 handsets can be used to make or answer on the cell phone line. Bluetooth wireless technology operates within a short range (30 feet). When you pair a Bluetooth cell phone to the telephone base, move closer to the telephone base to maintain sufficient signal strength. -
Page 20: Auto Connection
Bluetooth Auto connection A cell phone may be disconnected from the telephone base when: • The Bluetooth feature of your connected cell phone is turned off. • The power of your cell phone is turned off. • Your cell phone is not within range of the telephone base. When the Bluetooth feature or power on the cell phone is turned on, or it moves within range of the base, the base will try to reconnect to the cell phone. -
Page 21: Download Directory
Before downloading the directory, make sure the cell phone is paired and connected to the DS6511. Make sure the handset battery is charged for at least 10 minutes. Place your cell phone next to the telephone base while downloading. -
Page 22: Telephone Settings
Telephone settings Using the menu You can use a cordless handset to change the telephone settings. In the ringers menu, you can select the ringer tones and adjust the ringer volume for incoming calls. In the settings menu, you can change the settings for LCD language, voicemail number, voicemail indicators, key tone, home area code and dial mode. -
Page 23: Ringer Volume
Telephone settings Ringer volume You can set the ringer volume or turn the ringer off on each Ringers handset. When the ringer is off, appears on the screen. Press MENU when the handset is not in use. Press to highlight Ringers, then press SELECT. Press to select Home volume or Cell volume, then Home volume... -
Page 24: Quiet Mode
Telephone settings Quiet mode You can turn on the quiet mode for a period of time (1-12 hours). During this period, all tones (except paging tone) are muted. To set the duration and turn on the quiet mode: Quiet: _ _ hours Press and hold when the handset is not in use. -
Page 25: Set Date And Time
Telephone settings Set date and time If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. You can also set the date and time manually. Press MENU when the handset is not in use. Press to highlight Set date/time, then press Set date/time... -
Page 26: Lcd Language
Telephone settings LCD language You can select a language (English, French or Spanish) to be used in all screen displays. Press MENU when the handset is not in use. Settings Press to highlight Settings, then press SELECT. Press SELECT to select LCD language. Press to highlight English, Français or Español, then press SELECT. -
Page 27: Clear Voicemail Indicators
Telephone settings Voicemail number -OR- Press MENU when the handset is not in use. Press to highlight Settings, then press SELECT. Press to highlight Voicemail #, then press SELECT. Use the dialing keys to enter the voicemail number. • Press DELETE to erase a digit. •... -
Page 28: Key Tone
Telephone settings Key tone You can turn the key tone on or off for each handset. If you turn the key tone off, there are no beeps when you press the handset keys. Key tone Press MENU when the handset is not in use. Press to highlight Settings, then press SELECT. -
Page 29: Dial Mode
Press SELECT to save your selection. Then the handset returns to the previous menu. You hear a confirmation tone. Website Pulse Use this feature to view the VTech website address. Press MENU when the handset is not in use. Press to highlight Web address, then press SELECT. -
Page 30: Telephone Operation
Telephone operation Make a home call Press /HOME or on the handset. When you hear a dial tone, dial the number. • The handset displays Unable to call if the telephone line is in use. • The handset shows the elapsed time as you talk (in hours, minutes and seconds). •... -
Page 31: Make A Cell Call
Telephone operation Make a cell call Press /CELL on the handset. The handset displays Select a device. • If you have only one cell phone connected to the telephone base, press SELECT and then the handset displays D1 selected. • If you have two cell phones connected to the telephone base, press to select a cell phone and then press SELECT. -
Page 32: End A Cell Call
Telephone operation End a cell call Press OFF on the handset, place the handset in the telephone base or handset charger. Call waiting on the cell line When you subscribe to call waiting service with your cell phone service provider, the handset flashes and you hear a beep if someone calls while you are already on a call. -
Page 33: Speakerphone
If this is a cell call and the volume is too loud or quiet, try changing the volume on your cell phone. On some cell phones, changing the volume on the cell phone affects your cell call volume on the DS6511 handset. •... -
Page 34: Redial
Telephone operation Redial Each handset stores the last 10 telephone numbers dialed (up to 30 digits). To review and dial a redial number: Redial #2/5 Press REDIAL to enter the redial list. 800-595-9511 Press or REDIAL repeatedly to browse until the desired entry displays. -
Page 35: Chain Dialing
Telephone operation Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, caller ID log or redial list while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID log or redial list. -
Page 36: Find Handset
Telephone operation Find handset This feature helps you find misplaced handsets. To start the paging tone: • Press /FIND HANDSET on the telephone base. All idle handsets ring and their screens display ** Paging **. To stop the paging tone: •... -
Page 37: Multiple Handset Use
Multiple handset use Join a call in progress Another handset can join you on a home call. That call continues until all parties hang up. You can share an outside call with up to two handsets at the same time. You can buy additional expansion handsets (DS6501/DS6501-12/DS6501-15/ DS6501-16) for this telephone base. -
Page 38: Intercom
Multiple handset use Intercom Use the intercom feature for conversations between two system handsets. To initiate an intercom call: Press MENU when the handset is not in use. Press to highlight Intercom, then press SELECT. Intercom Your handset shows Intercom to: Use the dialing keys to enter a handset number (1-5). -
Page 39: Directory
Directory About the directory The directory stores up to 200 entries with up to 30 digits for each phone number and 15 characters for each name. • Directory entries are shared by all handsets on both home line and cell line. Any modifications made on one handset apply to all. -
Page 40: Add A Directory Entry
Directory Add a directory entry Press MENU when the phone is not in use. Press to highlight Directory, then press SELECT. Directory Press SELECT to choose Add contact. When Enter number displays, use the dialing keys to enter a number (up to 30 digits). •... - Page 41 Directory Add a directory entry -OR- Use the dialing keys to enter a number (up to 30 digits) when the phone is not in the dialing keys to enter a number (up to 30 digits) when the phone is not in use.
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Page 42: Review Directory Entries
Directory Review directory entries Directory entries appear alphabetically. Press when the phone is not in use. The handset displays Entries in DIR Entries in DIR XXX for a few seconds, then displays the first entry in the directory. Press to browse through the directory. -OR- Press MENU when the phone is not in use. -
Page 43: Dial A Directory Entry
Directory Dial a directory entry Search for the desired entry in the directory (see Review directory entries or Alphabetical search on page 38). Press /HOME or to dial using the home line; or press /CELL to dial using the cell line. . Edit a directory entry Search for the desired entry in the directory (see Review Edit number... -
Page 44: Delete A Directory Entry
Directory Delete a directory entry Search for the desired entry in the directory (see Review Delete contact? directory entries or Alphabetical search on page 38). 800-595-9511 Press DELETE and then the handset displays Delete contact? Press SELECT to confirm. The handset displays Deleting... and then Contact deleted. -
Page 45: Speed Dial
Directory Speed Dial You can copy nine of your directory entries to the speed dial locations (0 and 2-9) so that you can dial these numbers via the home line using fewer keys than usual. The speed dial entries are shared by all handsets. Assign a speed dial entry Press MENU when the phone is not in use. -
Page 46: Dial A Speed Dial Entry
Directory Dial a speed dial entry • Press and hold a dialing key (0 or 2-9) to dial the number stored in the corresponding speed dial location via the home line. When the speed dial location is empty, the handset shows the speed dial list. See Assign a speed dial entry on page 41 to add a new entry. -
Page 47: Caller Id
Caller ID About caller ID This product supports caller ID services offered by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by your telephone service provider after the first or second ring. -
Page 48: Caller Id Log
Caller ID Caller ID log If you subscribe to caller ID service provided by your telephone service provider and/or cell phone service provider, information about each caller will appear after the first or second ring. If you answer a call before the caller’s information appears, it will not be saved in the caller ID log. -
Page 49: Missed Call Indicator
Caller ID Missed call indicator When there are calls that have not been reviewed in the 6 missed calls caller ID log, the handsets display XX missed calls. When you have reviewed all the missed calls, the missed call indicator goes away. -
Page 50: View Dialing Options
Caller ID View dialing options Although the caller ID log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits that you dial from the caller ID log and store the new number to the directory. -
Page 51: Dial A Caller Id Log Entry
Caller ID Dial a caller ID log entry Search for the desired caller ID log entry (see Review the caller ID log on page 45). When the desired entry displays, press /HOME, /CELL or to dial. Save a caller ID log entry to the directory Search for the desired caller ID log entry (see Review the caller ID log on page 45). -
Page 52: Delete Caller Id Log Entries
Caller ID Delete caller ID log entries To delete one entry: Search for the desired caller ID log entry (see Review the Del all calls caller ID log on page 45). Press DELETE to delete the displayed entry. To delete all entries: Press MENU when the phone is not in use. -
Page 53: Appendix
Appendix Screen messages There are no entries in caller ID log history. Call log empty You have transferred an outside call to another handset. Transferred The handset is calling another handset (for intercom calls). Calling HS X Another system handset is using the cell line. Cell line busy A directory entry is deleted. -
Page 54: Ringer Off
Appendix Screen messages The handset is paged by the telephone base. ** Paging ** You need to pair a cell phone before making a cell call. Pair cell first The handset is on a home call. Phone The battery is very low. The handset should be charged. Put in charger The telephone system is in quiet mode. -
Page 55: Handset And Telephone Base Indicators
Appendix Handset and telephone base indicators Handset lights On when the handset speakerphone is in use. CHARGE On when the handset is charging in the telephone base or handset charger. Telephone base lights IN USE On when the telephone line is in use. On when you are registering a handset. -
Page 56: Handset Icons
Appendix Handset and telephone base indicators Handset icons The battery icon flashes when the battery is low and needs charging. The battery icon animates when the battery is charging. The battery icon becomes solid when the battery is fully charged. The ECO mode activates automatically to reduce power consumption when the handset is within range from the telephone base. -
Page 57: Expand Your Telephone System
Appendix Expand your telephone system Your telephone base can support up to five handsets. Each handset must be registered to the telephone base before use. The handsets provided within your product package are already registered as HANDSET 1 and so forth. You can add new handsets (DS6501/DS6501-12/ DS6501-15/DS6501-16, purchased separately) to your telephone base. -
Page 58: Deregister Handsets
Appendix Deregister handsets If you want to replace a handset, or reassign the designated handset number of a registered handset, you must deregister all handsets that are registered to the telephone base. Then register each handset individually. To make deregistration easier, read all of the instructions on this page before you begin. -
Page 59: Troubleshooting
• Make sure you have cellular coverage. • Make sure your cell phone is compatible with your DS6511. Check the Bluetooth compatibility list at www.vtechphones.com. • Make sure the Bluetooth function of your cell phone is turned on. See the user’s manual of your cell phone for more information. - Page 60 However, if there is a location in your house with better reception, you can leave your cell phone at that location while using the DS6511 cell line. In order for this to work, the telephone base must be within 30 feet of the cell phone.
- Page 61 Appendix Troubleshooting My telephone doesn’t work at all. • Make sure the power cord is securely plugged in. • Make sure you plug the battery connector securely into the cordless handset. • Make sure you plug the telephone line cord securely and firmly into the telephone base and the telephone wall jack.
- Page 62 Appendix Troubleshooting I cannot dial out. • Try all the suggestions above. • Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing.
- Page 63 Appendix Troubleshooting The battery does not charge in the handset, or the handset battery does not accept charge. • If the cordless handset is in the telephone base or handset charger and the charge light is not on, refer to The charge light is off (page 61). •...
- Page 64 Appendix Troubleshooting I experience poor sound quality when using the speakerphone. • For increased sound quality while using the speakerphone, place the handset on a flat surface with the dialing keys facing up. I hear other calls while using my phone. •...
- Page 65 Appendix Troubleshooting My calls cut in and out while I’m using my cordless handset. • Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. •...
- Page 66 Appendix Troubleshooting My telephone does not receive caller ID when on a call. • Make sure you subscribe to caller ID with call waiting features from your telephone service provider. Caller ID feature works only if both you and the caller are in areas offering caller ID service, and if both telephone service providers use compatible equipment.
- Page 67 Appendix Troubleshooting Common cure for electronic equipment. • If the telephone is not responding normally, do the following (in the order listed): Disconnect the power to the telephone base. Disconnect the cordless handset battery. Wait a few minutes. Connect power to the telephone base. Install the battery again, and place the cordless handset in the telephone base.
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Page 68: Important Safety Instructions
Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. -
Page 69: Battery
Appendix Battery Use Only Supplied Battery. • CAUTION: • Do not dispose of the batteries in a fire. Check with local waste management codes for special disposal instructions. • Do not open or mutilate the batteries. Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. -
Page 70: Maintenance
Appendix Maintenance Taking care of your telephone Your telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet. -
Page 71: The Rbrc ® Seal
VTech product service centers. Please call ® 1 (800) 8 BATTERY for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources. ® RBRC... -
Page 72: Fcc, Acta And Ic Regulations
Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. -
Page 73: Industry Canada
Appendix FCC, ACTA and IC regulations If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. -
Page 74: California Energy Commission Battery Charging Testing Instructions
Appendix California Energy Commission battery charging testing instructions This telephone is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery charging testing mode is activated, all telephone functions, except battery charging, will be disabled. -
Page 75: For C-Ul Compliance Only
Ne surchargez pas les prises de courant et les rallonges Débranchez cet appareil de la prise de courant et communiquez avec le département de service à la clientèle de VTech dans les cas suivants : • Lorsque le cordon d’alimentation est endommagé ou écorché. - Page 76 Appendix For C-UL compliance only 14. N’utilisez pas le téléphone pour rapporter une fuite de gaz à proximité de la fuite. En certaines circonstances, une flammèche pourrait être provoquée lorsque l’adaptateur est branché à une prise de courant, ou lorsque le combiné est déposé sur le socle. Ceci est un événement commun associé...
- Page 77 Appendix For C-UL compliance only À propos des téléphones sans fil • Confidentialité : Les mêmes caractéristiques qui constituent des avantages pour les téléphones sans fil affichent également des restrictions. Les appels téléphoniques sont transmis entre le combiné sans fil et le socle par le biais d’ondes radio ; il y a donc la possibilité que vos conversations téléphoniques sans fil soient interceptées par des équipements de réception radio se trouvant dans la portée du combiné...
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Page 78: Limited Warranty
Consumer for Products purchased and used in the United States of America and Canada. What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)? During the limited warranty period, VTech’s authorized service representative will repair or replace at... - Page 79 Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity.
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Page 80: Technical Specifications
Appendix Technical specifications Transmit frequency Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448 MHz Channels Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to the environmental conditions at the time of use. Power requirements Handset: 2.4V Ni-MH battery Telephone base: 6V DC @ 400mA Charger: 6V AC @ 300mA... -
Page 81: Index
Index About cordless telephones 66 Handset battery charging 4 Add a cell phone 15 Handset battery installation 3 Add a directory entry 36–37 Handset icons 52 Add a handset 53 Handset layout 10–11 Alphabetical search 38 Handset lights 51 Answer a call 26, 27, 28 Handset locator 32 Home area code 24 Base layout 9... - Page 82 Index Redial 30 Register a handset 53 Review the caller ID log 45 Ringer tone 19 Ringer volume 19 Safety instructions 64 Save a caller ID log entry 47 Screen messages 48, 49–50 Share a call 33 Speakerphone 26, 27, 29 Tabletop 7 Technical specifications 76 Telephone base layout 9...
- Page 83 And your life. VTech Communications, Inc. A member of THE VTECH GROUP OF COMPANIES. VTech is a registered trademark of VTech Holdings Limited. Specifications are subject to change without notice. © 2014 VTech Communications, Inc. All rights reserved. 05/14. DS6511-X_WEBCIB_V8.0...
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