Questions About Adding, Renewing, And Moving Licenses - McAfee TSA00M005PAA - Total Protection Service Product Manual

Using the SecurityCenter
Frequently asked questions about the SecurityCenter

Questions about adding, renewing, and moving licenses

Can I move a license from one computer to another?
Yes. You can uninstall the client software from one computer and install it on a new computer
without affecting the total number of licenses you are using. The old computer is automatically
subtracted from your total license count on the Total Protection Service accounting system,
and the new one added, so that your license number remains constant. To do this:
1 Uninstall the software from the old computer.
2 From the SecurityCenter, click the Computers tab.
3 For Groups, select All, then select the old computer in the listing and click Delete.
4 Install the software on the new computer.
The new computer appears in your reports after it uploads its status to the SecurityCenter.
This usually takes about 20 minutes.
My computer crashed and I had to reinstall the operating system and start over.
Will this affect my license number?
No. The old computer is automatically subtracted from your total license count on the Total
Protection Service accounting system, and the new one added, so that your license number
remains constant.
1 From the SecurityCenter, click the Computers tab.
2 For Groups, select All, then select the old computer in the listing and click Delete.
3 Install the software on the reformatted computer.
The new computer appears in your reports after it uploads its status to the SecurityCenter.
This usually takes about 20 minutes.
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McAfee Total Protection Service Product Guide