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Questions about adding, renewing, and moving licenses
This section answers questions about working with licenses and subscriptions for Total Protection
Service on the SecurityCenter.
Can I move a license from one computer to another?
Yes. You can uninstall the client software from one computer and install it on a new computer without
affecting the total number of licenses you are using. The old computer is automatically subtracted
from your total license count on the Total Protection Service accounting system, and the new one
added, so that your license number remains constant. To do this:
1
Uninstall the software from the old computer.
2
From the SecurityCenter, click the Computers tab.
3
For Groups, select All, then select the old computer in the listing and click Delete.
4
Install the software on the new computer.
The new computer appears in your reports after it uploads its status to the SecurityCenter. This
usually takes about 20 minutes.
My computer crashed and I had to reinstall the operating system and start over.
Will this affect my license number?
No. The old computer is automatically subtracted from your total license count on the Total Protection
Service accounting system, and the new one added, so that your license number remains constant.
1
From the SecurityCenter, click the Computers tab.
2
For Groups, select All, then select the old computer in the listing and click Delete.
3
Install the software on the reformatted computer.
The new computer appears in your reports after it uploads its status to the SecurityCenter. This
usually takes about 20 minutes.
Using the SecurityCenter
Frequently asked questions about the SecurityCenter
McAfee Total Protection Service 5.1.5 Product Guide
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