File Transfer Failure - HP EX475 - MediaSmart Server - 512 MB RAM User Manual

A connection failure.
•
Make sure that you are using a wired connection to the server from the
a
computer you are using to do the recovery.
Check network connections—see
b
page 7- 1
Repeat the recovery or reset.
c
Server Recovery Disc is damaged—obtain a new disc from HP Support at
•
http://www.hp.com/support.

File transfer failure

What to do about a failure when transferring photos or video clips to the HP
MediaSmart Server from your computer.
To correct a file transfer failure
Compare files that you were transferring with the files on the shared folder
1
and try transferring the missing files again.
If the transfer fails again, check that you can access the Windows Home
2
Server. See
If you cannot access the Windows Home Server, check the network
3
connections:
Make sure that all the cable connections are correctly plugged in.
Make sure the HP MediaSmart Server has power and the Network
indicator light is blue
16.
Make sure the router (or switch) has power.
Restart the router or switch (or unplug and plug it back in).
Restart all the devices on the network, including the computers and the
server.
Make sure your server and computers are on the same
(subnet). See
Windows Home Server Console Help.
If the computer that you transferring files from is connected wirelessly to
4
the network, try connecting it with an ethernet cable.
Check the Event Viewer to see if the System logs loss shows a disconnect:
5
Troubleshooting
6.
Opening the Windows Home Server Console on page 2- 1
. See
What is an advanced network configuration?
Network connection issues on
Network connection issues on page 7-
.
logical network
in the
7-13