Hba Failure; Cable Failure - HP StorageWorks 500 - G2 Modular Smart Array User Manual

HBA failure

If one of the HBAs in the server fails, the redundant HBA performs all I/O operations.
To replace the failed HBA:
Power down the HBA in one of the following ways:
1.
For a PCI-based HBA in a Microsoft® operating system environment, use the PCI Hot Plug
functionality in the server to power down the HBA while the server is online.
For an embedded HBA in a Microsoft® operating system environment, power down the server.
For an HBA in a Linux operating system environment, power down the server.
Disconnect the SCSI cable from the connector on the HBA or from the external VHDCI connector on
2.
the server.
Remove the failed HBA. Refer to the server maintenance and service guide.
3.
Install a replacement HBA. Refer to the documentation that ships with the server or HBA.
4.
Connect the SCSI cable to the connector on the HBA or to the external VHDCI connector on the
5.
server.
Power up the HBA in one of the following ways:
6.
Use PCI Hot Plug functionality to restore power.
Power up the server.
IMPORTANT: In a Microsoft® environment, the software recognizes the replacement HBA and
automatically restores redundancy.
If operating in a Linux environment, reconfigure the I/O for multipath operation.
7.

Cable failure

To replace the failed cable:
Power down the HBA in one of the following ways:
1.
For a PCI-based HBA in a Microsoft® operating system environment, use the PCI Hot Plug
functionality in the server to power down the HBA while the server is online.
For an embedded HBA in a Microsoft® operating system environment, power down the server.
For an HBA in a Linux operating system environment, power down the server.
Disconnect the SCSI cable:
2.
Disconnect the cable from the MSA500 G2 storage system.
a.
Disconnect the cable from the connector on the HBA or from the external VHDCI connector on the
b.
server.
Connect the replacement cable:
3.
Connect the cable to the connector on the HBA or to the external VHDCI connector on the server.
a.
Connect the cable to the MSA500 G2 storage system.
b.
Power up the HBA in one of the following ways:
4.
Use PCI Hot Plug functionality to restore power.
Power up the server.
Troubleshooting 28