Support And Other Resources; Information To Collect Before Contacting Hp; How To Contact Hp; Subscription Service - HP ProLiant DL320e User Manual

6 Support and other resources

Information to collect before contacting HP

Be sure to have the following information available before you contact HP:
Software product name
Hardware product model number
Operating system type and version
Applicable error message
Third-party hardware or software
Technical support registration number (if applicable)

How to contact HP

Use the following methods to contact HP technical support:
See the Contact HP worldwide website:
http://www.hp.com/go/assistance
Use the Contact hp link on the HP Support Center website:
http://www.hp.com/go/hpsc
In the United States, call +1 800 334 5144 to contact HP by telephone. This service is available
24 hours a day, 7 days a week. For continuous quality improvement, conversations might be
recorded or monitored.

Subscription service

HP recommends that you register your product at the Subscriber's Choice website at
www.hp.com/country/us/en/contact_us.html. After registering, you will receive email notification
of product enhancements, new driver versions, firmware updates, and other product resources.

Related information

For support software and drivers, see the HP software and drivers website at
go/hpsc. HP also recommends installing the latest version of the HP SPP or using the Linux Software
Delivery Repository (SDR). To obtain the most current SPP, see the SPP website at
www.hp.com/go/spp. To obtain drivers from the SDR, see the Linux website at
downloads.linux.hp.com/SDR/.
For information on the latest Scripting Toolkit, see the additional documentation found on the
Scripting Toolkit website at http://www.hp.com/go/ProLiantSTK.
For information on the previous SmartStart Scripting Toolkit, which was used for HP ProLiant G7
and earlier servers and BladeSystems, see the documentation found on the HP website at
www.hp.com/go/foundation.
For more information on unattended installation, see the following resources:
Operating system documentation
Windows Server Technical Reference at
bb625087.aspx
http://technet.microsoft.com/en-us/library/
Information to collect before contacting HP
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http://www.hp.com/
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