HP Dx5150 - Compaq Business Desktop Troubleshooting Manual page 37

Business desktops
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Solving Display Problems (Continued)
Problem
Blank screen and the
power LED flashes Red six
times, once every second,
followed by a two-second
pause, and the computer
beeps six times. The beeps
will repeat five times, but
the Power LED will continue
flashing until the problem is
resolved.
Blank screen and the
power LED flashes Red
seven times, once every
second, followed by a
two-second pause, and the
computer beeps seven
times. The beeps will
repeat five times, but the
Power LED will continue
flashing until the problem is
resolved.
Monitor does not function
properly when used with
energy saver features.
Dim characters.
Blurry video or requested
resolution cannot be set.
Troubleshooting Guide
Cause
Pre-video graphics
error.
System board failure
(ROM detected failure
prior to video).
Monitor without energy
saver capabilities is
being used with energy
saver features enabled.
The brightness and
contrast controls are not
set properly.
Cables are not properly
connected.
If the graphics
controller was
upgraded, the correct
graphics drivers may
not be loaded.
www.hp.com
Troubleshooting Without Diagnostics
Solution
For systems with a graphics card:
1. Reseat the graphics card.
Power on the system.
2. Replace the graphics card.
3. Replace the system board.
For systems with integrated
graphics, replace the system board.
Replace the system board.
Disable monitor energy saver
feature.
Adjust the monitor brightness and
contrast controls.
Check that the graphics cable is
securely connected to the graphics
card and the monitor.
Install the video drivers included in
the upgrade kit.
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