Troubleshooting Without Diagnostics
Solving Power Supply Problems
Solving Power Supply Problems
Problem
Power supply shuts down
intermittently.
2–10
Common causes and solutions for power supply problems are listed
in the following table.
Cause
Voltage selector switch
on rear of computer
chassis (some models)
not switched to correct
line voltage (115V or
230V).
Power supply will not
turn on because of
internal power supply
fault.
www.hp.com
Solution
Select the proper AC voltage using
the selector switch.
Contact an authorized service
provider to replace the power
supply.
Troubleshooting Guide