HP Dx5150 - Compaq Business Desktop Troubleshooting Manual page 33

Solving Hard Drive Problems (Continued)
Problem
Drive not found (identified).
(continued)
Nonsystem disk/NTLDR
missing message.
Troubleshooting Guide
Cause
Drive's controller is
disabled in Computer
Setup.
Drive responds slowly
immediately after
power-up.
The system is trying to
start from a diskette that
is not bootable.
The system is trying to
start from the hard drive
but the hard drive may
have been damaged.
System files missing or
not properly installed.
www.hp.com
Troubleshooting Without Diagnostics
Solution
Enter Computer Setup and enable
all the IDE and SATA controllers in
Integrated Peripherals >
South OnChip IDE Device and
Integrated Peripherals >
South OnChip PCI Device.
Enter Computer Setup and disable
the Quick Power On Self Test in
Advanced BIOS Features.
Remove the diskette from the
diskette drive.
1. Insert a bootable diskette into
the diskette drive and restart the
computer.
2. Check the hard drive format
using fdisk:
If NTFS formatting, use a third
party reader to evaluate the
drive.
If FAT32 formatting, the hard
drive cannot be accessed.
1. Insert a bootable diskette into
the diskette drive and restart the
computer.
2. Check the hard drive format
using Fdisk:
If NFTFS formatting, use a third
party reader to evaluate the
drive.
If FAT32 formatting, the hard
drive cannot be accessed.
2–17