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17
AFTER-SALES SERVICE, SPARE PARTS AND GUARANTEE
SERVICE & SPARE PARTS
If you wish to purchase spare parts or require an engineer, contact your
local AEG Service Force Centre by telephoning:
08705 929 929
Your telephone call will be automatically routed to the Service Centre covering your
postcode area.
For the address of you local Service Force Centre or for further information regarding
Service Force, please visit the website as www.serviceforce.co.uk
When you contact the Service Centre they will need the following information:
1. Your name & address, including postcode.
2. Your telephone number
3. Clear and concise details of the fault.
4. The model, serial and production number.
This information can be found on the rating plate. The rating plate is on the
inner edge of the door on the right.
5. Date of purchase. Please note that it will be necessary to provide proof of
purchase for any in guarantee service call.
In-guarantee customers should ensure that the chapter headed "What to do if..." has
been read, as the engineer will make a charge if the fault is not a mechanical
or electrical breakdown.
CUSTOMER CARE
For general enquiries concerning your AEG appliance or for further information on AEG
products please contact our Customer Care Department by letter or telephone at the
address below or visit our website at www.aeg.co.uk
Customer Care Department
AEG Domestic Appliances
101 Oakley,
Luton,
Beds,
LU4 9XF
Tel. 08705 350350 (*)
(*) Calls to this number may be recorded for training purposes.
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