Troubleshootings - Electro-Voice System Controller NetMax N8000 Owner's Manual

Appendix

5.2 Troubleshootings

Problem: It is not possible to establish a connection with the N8000 via IRIS-Net.
Switch on
N8000
N8000
online?
yes
Problem
solved
NetMax N8000 System Controller
32
Owner's manual
no
Correct IP
address
N8000
no
yes
online?
Host not
reachable
(Timeout)
N8000
no
activated?
yes
IP address in
no unknown
IRIS correct?
yes
Find out IP
PING to IP address
yes
successful?
no
Check Network-
configuration of PC
N8000
yes
online?
no
More than one
no
N8000 connected?
yes
Ruling Out Duplicate
IP addresses
N8000
no
yes
online?
Connectivity Problems
N8000
yes
online?
no
Using Hub/
no
Switch?
yes
Connect directly
N8000
yes
no
online?
address
Check Physical
Call EV
support