LevelOne FCS-3051 User Manual page 66

indicates that the Administrator has restricted access to specified users.
Ask the Administrator for your User Name and Password.
Problem 4 Video quality may suddenly deteriorate.
This can happen when an additional viewer connects to the FCS-
Solution 4
3031/3051, overloading the camera or the available bandwidth. The image
size and quality can be adjusted to cater for the required number of viewers
and the available bandwidth.
The motion detection feature doesn't send me any E-Mails.
Problem 5
It may be that the SMTP (Simple Mail Transport Protocol) server used by
Solution 5
the camera to send the E-Mail will not accept mail. (This is to prevent span
being sent from the server.). Try using a different SMTP server, or contact
your ISP to see if SMTP access is being blocked.
Using the motion detection feature, I receive E-Mails which don't show
Problem 6
any moving objects.
The motion detection feature doesn't actually detect motion. It compares
Solution 6
frames to see if they are different. Major differences between frames are
assumed to be caused by moving objects.
But the motion detector can also be triggered by:
•
•
Try to avoid these situations. The motion detection feature works best in
locations where there is good steady illumination, and the camera is
mounted securely. This feature can NOT be used if the camera is outdoors.
The image is blurry.
Problem 7
Try cleaning the lens, or adjusting the Video Quality Control setting on the
Solution 7
Video & Audio screen. Video created will the lower settings will contain
less detail; this is the trade-off for using less bandwidth.
Sudden changes in the level of available light
Movement of the camera itself.
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