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Brother MFC-J625DW Basic User's Manual

Brother - network-ready wireless all-in-one printer
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Table of Contents
BASIC USER'S GUIDE
MFC-J625DW
Version 0
ARL/ASA/NZ

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Summary of Contents for Brother MFC-J625DW

  • Page 1 BASIC USER’S GUIDE MFC-J625DW Version 0 ARL/ASA/NZ...
  • Page 2 The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.com/registration/ © 2011 Brother Industries, Ltd.
  • Page 3 Network User's Guide This Guide provides useful information about PDF file / CD-ROM wireless network settings and security settings using the Brother machine. You can also find supported protocol information for your machine and detailed troubleshooting tips. Mobile Print/Scan Guide...
  • Page 4: Table Of Contents

    Accessing the Advanced User’s Guide, Software User’s Guide, Network User’s Guide, and Network Glossary ...........2 Viewing Documentation...................2 ® Accessing Brother Support (Windows ) ..............4 Accessing Brother Support (Macintosh) ..............5 Control panel overview ..................6 LCD screen indications..................8 Status LED ......................9 Basic Operations .....................9 Favourite Settings ....................10 Registering Favourite Settings ..............10...
  • Page 5 Sending a fax How to send a fax ....................31 Stop faxing..................... 32 Setting scanner glass size for faxing ............. 32 Colour fax transmission .................32 Cancelling a fax in progress ................32 Transmission Verification Report..............33 Receiving a fax Receive Modes ....................34 Choose the Receive Mode ..................
  • Page 6 Dialling and storing numbers How to dial ......................50 Manual dialling....................50 Speed Dialling ....................50 Fax Redial .....................50 Additional Dialling Operations................51 Outgoing Call history ..................51 Caller ID history .....................51 Storing numbers ....................52 Storing a pause .....................52 Storing Speed Dial numbers................52 Changing Speed Dial names or numbers............53 Making copies How to copy ......................54 Stop copying....................54...
  • Page 7 Routine maintenance Replacing the ink cartridges ................64 Cleaning and checking the machine..............67 Cleaning the scanner glass ................67 Cleaning the print head .................68 Checking the print quality ................68 Checking the print alignment ................. 69 Troubleshooting Error and Maintenance messages............... 70 Error animations display ................
  • Page 8 Table of Contents (ADVANCED USER’S GUIDE) The Advanced User’s Guide explains the following features and operations. You can view the Advanced User’s Guide on the CD-ROM. General setup Printing photos from a memory card or USB Flash IMPORTANT NOTE memory drive (MFC-J625DW Memory storage and DCP-J725DW only) Setting Daylight Saving Time...
  • Page 9: General Information

    Using the WARNING documentation WARNING indicates a potentially hazardous situation which, if not avoided, Thank you for buying a Brother machine! could result in death or serious injuries. Reading the documentation will help you make the most of your machine. CAUTION...
  • Page 10: Accessing The Advanced User's Guide, Software User's Guide, Network User's Guide, And Network Glossary

    If you have not installed the software, you can find the documentation on the CD-ROM by following the instructions below: Turn on your PC. Insert the Brother CD-ROM into your CD-ROM drive. Note If the Brother screen does not appear...
  • Page 11 How to find Scanning instructions (Macintosh) There are several ways you can scan documents. You can find the instructions as Turn on your Macintosh. Insert the follows: Brother CD-ROM into your CD-ROM Software User’s Guide drive. The following window will appear. Scanning  ...
  • Page 12: Accessing Brother Support (Windows ® )

    Web support (Brother Solutions uuQuick Setup Guide Center) on the CD-ROM. If your wireless access point or router Click Brother Support on the Top Menu.  supports Wi-Fi Protected Setup or AOSS™ The following screen will appear: uuQuick Setup Guide Network setup uuNetwork User’s Guide...
  • Page 13: Accessing Brother Support (Macintosh)

     The following screen will appear:  To download and install Presto! PageManager, click Presto! PageManager.  To register your machine from the Brother Product Registration Page (http://www.brother.com/registration/), click On-Line Registration.  For the latest news and product support information (http://solutions.brother.com/), click...
  • Page 14: Control Panel Overview

    Chapter 1 Control panel overview 1 Mode keys:  Hook Press before dialling if you want to make  sure a fax machine will answer, and then press Mono Start or Colour Start. Lets you access the FAX mode. Also, press this key after picking up the SCAN ...
  • Page 15 General information Stop/Exit Stops an operation or exits the menu. You can turn the machine on and off. 5 Dial Pad Press to turn the machine on. Use these keys to dial telephone and fax numbers and as a keyboard for entering Press and hold down to turn the machine information into the machine.
  • Page 16: Lcd Screen Indications

    Chapter 1 LCD screen indications 8 SpeedDial Lets you set up Speed Dial and Group numbers. The LCD shows the current machine status Also, you can search for the number you want when the machine is idle. to dial. 9 Current Receive Mode Lets you see the current Receive Mode.
  • Page 17: Status Led

    General information Status LED Press Initial Setup. Press s or t to display When you turn the machine on, the status Receive Mode. LED lights up. When the memory card or USB Flash memory drive is being read or written to, the status LED blinks.
  • Page 18: Favourite Settings

    Chapter 1 Favourite Settings Registering Favourite Settings You can register the fax, copy and scan settings you use most often by setting them Press Menu. as your Favourite Settings. Later you can recall and apply those settings quickly and Press s or t to display easily.
  • Page 19: Changing Favourite Settings

    General information Changing Favourite Settings Deleting Favourite Settings You can change the settings registered to a You can delete a Favourite. Favourite. Press Menu. Press Menu. Press s or t to display Press s or t to display Favorite Settings. Press Favorite Settings.
  • Page 20: Volume Settings

    Chapter 1 Volume Settings Beeper Volume When the beeper is on, the machine will beep Ring Volume when you press a key, make a mistake, or after you send or receive a fax. You can choose a range of ring volume You can choose a range of beeper volume levels, from High to Off.
  • Page 21: Lcd Display

    General information LCD display Setting the backlight brightness If you are having difficulty reading the LCD, try changing the brightness setting. Press Menu. Press s or t to display General Setup. Press General Setup. Press s or t to display LCD Settings.
  • Page 22: Loading Paper

    Loading paper Loading paper and Lift the output paper tray cover (1). other print media Note To print on Photo (10  15 cm) or Photo L (89  127 mm) paper, you must use the photo paper tray. (See Loading photo paper uu page 19.) Load only one size of paper and one type of paper in the paper tray at any one time.
  • Page 23 Loading paper Gently put the paper into the paper tray Note print side down and top edge in first. When you are using Legal size paper, Check that the paper is flat in the tray. press and hold the universal guide release button (1) as you slide out the front of the paper tray.
  • Page 24 Chapter 2 Gently adjust the paper side guides (1) Slowly push the paper tray completely to fit the paper using both hands. into the machine. Make sure the paper side guides touch the sides of the paper. While holding the paper tray in place, pull out the paper support (1) until it clicks, and then unfold the paper support flap (2).
  • Page 25: Loading Envelopes And Postcards

    Loading paper Loading envelopes and Loading envelopes and postcards postcards Before loading, press the corners and sides of envelopes or postcards to make them as flat as possible. About envelopes IMPORTANT  Use envelopes that weigh between 80 to 95 gsm. If envelopes or postcards are “double- ...
  • Page 26 Chapter 2 Put envelopes or postcards in the paper If you have problems printing on tray with the address side down and the envelopes with the flap on the short edge, leading edge (top of the envelopes) in try the following: first as shown in the illustration.
  • Page 27: Loading Photo Paper

    Loading paper Loading photo paper Press and slide the paper side guides (1) and paper length guide (2) to fit the paper size. Use the photo paper tray which has been assembled on the top of the output paper tray cover, to print on Photo (10 ...
  • Page 28 Chapter 2 When you have finished printing photos Note return the photo paper tray to the • Always make sure that the paper is not Normal printing position. If you do not, curled or wrinkled. you will get a No Paper Fed error when using A4 sized paper.
  • Page 29 Loading paper IMPORTANT If you do not return the photo paper tray to the Normal printing position after printing photos, you will get a No Paper Fed error when you use cut sheet paper. Photo paper tray in the normal printing position Photo paper tray in the photo printing position...
  • Page 30: Printable Area

    Chapter 2 Printable area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can print in the shaded areas of cut sheet paper when the Borderless print feature is available and turned on. ®...
  • Page 31: Paper Settings

    Press s or t to display Paper Size. Press s or t to display Plain Paper, Inkjet Paper, Brother BP71, Press Paper Size. Brother BP61, Other Glossy or Transparency, and then press the Press s or t to display A4, A5, option you want to set.
  • Page 32: Acceptable Paper And Other Print Media

    To get the best print quality, we suggest using Brother paper. (See the table below.) The print quality can be affected by the type If Brother paper is not available in your of paper you use in the machine. country, we recommend testing various To get the best print quality for the settings papers before purchasing large quantities.
  • Page 33: Handling And Using Print Media

    Loading paper Handling and using print Paper capacity of the output paper tray cover media Up to 50 sheets of 80 gsm A4 paper.  Store paper in its original packaging and  Transparencies and photo paper must be keep it sealed. Keep the paper flat and picked up from the output paper tray cover away from moisture, direct sunlight and one page at a time to avoid smudging.
  • Page 34: Choosing The Right Print Media

    Chapter 2 Choosing the right print media Paper type and size for each operation Paper Type Paper Size Usage Copy Photo Printer Capture 210  297 mm (8.3  11.7 in.) Cut Sheet 215.9  279.4 mm (8 1/2  11 in.) Yes Letter 215.9 ...
  • Page 35 Up to 100 sheets of 80 gsm paper. For Photo 10  15 cm paper and Photo L 89  127 mm paper, use the photo paper tray. (See Loading photo paper uu page 19.) BP71 (260 gsm) paper is especially designed for Brother inkjet machines.
  • Page 36: Loading Documents

    Loading documents How to load Unfold the ADF Document Support (1) and the ADF Document Support documents Flap (2). You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass. Using the ADF The ADF can hold up to 15 pages and feeds each sheet individually.
  • Page 37: Using The Scanner Glass

    Loading documents How to load documents IMPORTANT Note DO NOT leave thick documents on the scanner glass. If you do this, the ADF may To use the scanner glass, the ADF must jam. be empty. Lift the document cover. After using the ADF, fold down the ADF Document Support Flap and then close Using the document guidelines on the the ADF Document Support.
  • Page 38: Unscannable Area

    Chapter 3 IMPORTANT If you are scanning a book or thick document, DO NOT slam the cover down or press on it. Unscannable area The scannable area depends on the settings in the application you are using. The figures below show unscannable areas. Usage Document Top (1)
  • Page 39: Sending A Fax

    Sending a fax How to send a fax You can change the following fax sending settings. Press FAX and then press Options. Press s or t to scroll The following steps show how to send a fax. through the fax settings. When the setting you want is displayed, press it When you want to send a fax or change and choose your option.
  • Page 40: Stop Faxing

    Chapter 4 Stop faxing Enter the fax number. Using the dial pad To stop faxing, press Stop/Exit. Using Speed Dial  SpeedDial Setting scanner glass size for Using call history faxing  Outgoing When documents are Letter size, you need to ...
  • Page 41: Transmission Verification Report

    Sending a fax Transmission Verification Note Report • If you choose On+Image or Off+Image the image will only appear on the You can use the Transmission Verification Transmission Verification Report if Real Report as proof that you sent a fax. This Time Transmission is set to Off.
  • Page 42: Receiving A Fax

    Receiving a fax Receive Modes You must choose a receive mode depending on the external devices and telephone services you have on your line. Choose the Receive Mode By default, your machine will automatically receive any faxes that are sent to it. The diagram below will help you choose the correct mode.
  • Page 43 Receiving a fax Press Receive Mode. Note (For Australia, Singapore and Hong Kong) If you cannot change the Receive Mode, make sure the Distinctive Ring feature is set to Off. (See Turning off Distinctive Ring uu page 40 and 45 for your relevant country.) (For New Zealand) If you cannot change the Receive Mode, make sure the FaxAbility feature is set to Off.
  • Page 44: Using Receive Modes

    Chapter 5 Using Receive Modes External TAD External TAD mode lets an external Some receive modes answer automatically answering device manage your incoming (Fax Only and Fax/Tel). You may want to calls. Incoming calls will be dealt with in one change the ring delay before using these of the following ways: modes.
  • Page 45: Receive Mode Settings

    Receiving a fax Receive Mode settings F/T Ring Time (Fax/Tel mode only) Ring Delay When somebody calls your machine, you and your caller will hear the normal telephone The Ring Delay sets the number of times the ring. The number of rings is set by the ring machine rings before it answers in Fax Only delay setting.
  • Page 46: Fax Detect

    Chapter 5 Press Setup Receive. Note Even if the caller hangs up during the fast Press s or t to display Fax Detect. double-ring, the machine will continue to Press Fax Detect. ring for the set time. Press On (or Off). Fax Detect Press Stop/Exit.
  • Page 47: Telephone And External Devices

    Press Hook. Brother uses the term “Distinctive Ring”, but telephone companies market the service Press # on the machine’s control panel. under a variety of names. This service...
  • Page 48: Turning Off Distinctive Ring

    What does Brother’s “Distinctive Press Miscellaneous. Ring” do? Press Distinctive. The Brother machine has a Distinctive Ring feature that allows you to use your machine to Press Off. take full advantage of the telephone company’s Distinctive Ring service. The new Press Stop/Exit.
  • Page 49: Caller Id

    Telephone and external devices How Does the Caller ID Work? Note If you turn off Distinctive Ring, the machine will stay in Manual receive The Caller ID Appears on the Display mode. You will need to set the Receive When Your Telephone Rings Mode again.
  • Page 50: Telephone Service For New Zealand

    Chapter 6 Telephone Service for How Does FaxAbility Work? New Zealand Your telephone number will have the standard ring pattern of long, long tone, while the new number will have a ring pattern of FaxAbility long, silence, long, etc. When FaxAbility is On, you will not hear the first ring of all incoming calls on the fax machine.
  • Page 51: Caller Id

    Telephone and external devices Press On to set Call Waiting. Note If you have Call Waiting service, press After you have set the FaxAbility feature to On to avoid the trouble caused by Call On, the receive mode is set to Manual Waiting.
  • Page 52: How Does The Caller Id Work

    Chapter 6 Telephone Service for How Does the Caller ID Work? Some Countries The Caller ID Appears on the Display When Your Telephone Rings Distinctive Ring (For As your telephone rings, the display shows Singapore and Hong Kong) you the caller’s phone number or name if available.
  • Page 53: Caller Id (For Singapore And Hong Kong)

    Telephone and external devices Caller ID (For Singapore and Press Fax. Hong Kong) Press s or t to display Miscellaneous. The Caller ID feature of this machine lets you use the Caller ID subscriber service offered Press Miscellaneous. by many local phone companies. Call your Press Distinctive.
  • Page 54: Connecting An External Tad (Telephone Answering Device)

    Chapter 6 Connecting an external TAD (telephone answering device) You may choose to connect an external answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine “listens” for fax calling (CNG) tones.
  • Page 55: Recording An Outgoing Message (Ogm) On An External Tad

    Brother does not recommend the use of a PABX line. PABX limitations in general can cause some functions of the fax machine not...
  • Page 56: Operation From External And Extension Telephones

    Chapter 6 Operation from external and Using remote codes extension telephones Remote Activation code If you answer a fax call on an extension or an external telephone, you can make your If you answer a fax call on an extension or machine take the call by using the Remote external telephone, you can tell your machine Activation Code.
  • Page 57 Telephone and external devices Press s or t to display Remote Codes. Press Remote Codes. Press On. Do one of the following:  If you want to change the Remote Activation Code, enter the new code. Press OK, go to step j. ...
  • Page 58: Dialling And Storing Numbers

    Dialling and storing numbers How to dial Fax Redial If you are sending a fax manually and the line Manual dialling is busy, press Hook, Redial/Pause, and then press Mono Start or Colour Start to try Press all of the digits of the fax or telephone again.
  • Page 59: Additional Dialling Operations

    Dialling and storing numbers Additional Dialling Caller ID history Operations This feature requires the Caller ID subscriber service offered by many local telephone companies. (See Caller ID uu page 41, 43 Outgoing Call history and 45 for your relevant country.) The numbers, or names if available, from the The last 30 numbers you sent a fax to will be last 30 faxes and telephone calls you...
  • Page 60: Storing Numbers

    Chapter 7 Storing numbers Enter the first fax or telephone number ) by pressing the buttons on the You can set up your machine to do the Touchscreen (up to 20 digits). following types of easy dialling: Speed Dial Press OK. and Groups for broadcasting faxes.
  • Page 61: Changing Speed Dial Names Or Numbers

    Dialling and storing numbers Changing Speed Dial names Do one of the following: or numbers  If you want to change the name, press Name. Enter the new name (up to 16 You can change a Speed Dial name or characters) by pressing the buttons number that has already been stored.
  • Page 62: Making Copies

    Making copies How to copy If you want more than one copy, enter the number (up to 99). The following steps show the basic copy Press Mono Start or Colour Start. operation. Stop copying Make sure you are in copy mode, press (COPY).
  • Page 63: Paper Options

    Press s or t to display Plain Paper, press the option you want to set. Inkjet Paper, Brother BP71, Brother BP61, Other Glossy or If you do not want to change additional Transparency, and then press the settings, press Mono Start or Colour Start.
  • Page 64: Printing Photos From A Memory Card Or Usb Flash Memory Drive

    User’s Guide: Remote Setup & PhotoCapture Center™ (Macintosh) Using a memory card or USB Flash memory drive Your Brother machine has media drives (slots) for use with the following popular digital camera media: Memory Stick™, Memory Stick PRO™, Memory Stick Duo™, Memory Stick PRO Duo™, SD Memory Card,...
  • Page 65: Getting Started

    Printing photos from a memory card or USB Flash memory drive Getting started Firmly put a memory card or USB Flash memory drive into the correct slot. 1 USB Flash memory drive IMPORTANT The USB direct interface supports only a USB Flash memory drive, a PictBridge-compatible camera, or a digital camera that uses the USB mass storage as standard.
  • Page 66 Chapter 9 IMPORTANT DO NOT insert a Memory Stick Duo™ into the lower SD slot, this may cause damage to the machine. Status LED When the memory card or USB Flash memory drive is being read or written to, the status LED blinks.
  • Page 67: Print Images

    Printing photos from a memory card or USB Flash memory drive Print Images PhotoCapture Center™ print settings View Photos You can change the print settings temporarily You can preview your photos on the LCD for the next print. before you print them. If your photos are large The machine returns to its default settings files there may be a delay before each photo after 3 minutes, or if the Mode Timer returns...
  • Page 68: How To Scan To A Memory Card Or Usb Flash Memory Drive

    Chapter 9 How to scan to a Press Options. Do one of the following: memory card or USB  To change the quality, press s or t Flash memory drive to display Quality. Press Quality and choose Color 100 dpi, You can scan monochrome and colour Color 200 dpi, documents onto a memory card or USB Flash...
  • Page 69: How To Print From A Computer

    User’s Guide: Printing ® (Windows uuSoftware User’s Guide: Printing and Faxing (Macintosh) Install the Brother printer driver from the CD-ROM. (uuQuick Setup Guide) From your application, choose the Print command. Choose the name of your machine in the Print dialog box and click Preferences.
  • Page 70: How To Scan To A Computer

    Presto! PageManager must be downloaded documents uu page 28.) and installed before use. See Accessing  Use the ADF to scan multiple pages Brother Support (Macintosh) uu page 5 for of documents. It feeds each sheet further instructions. automatically. ®...
  • Page 71: Scanning Using A Scanner Driver

    How to scan to a computer Scanning using a Scanning using the scanner driver ControlCenter uuSoftware User’s Guide: Scanning a uuSoftware User’s Guide: ControlCenter4 document using the TWAIN driver ® (Windows ® (Windows uuSoftware User’s Guide: ControlCenter2 uuSoftware User’s Guide: Scanning a (Macintosh) ®...
  • Page 72: A Routine Maintenance

    Your machine is equipped with an ink dot counter. The ink dot counter automatically optimum performance and reliability when used with Brother Original ink cartridges. monitors the level of ink in each of the Brother cannot guarantee this optimum four cartridges. When the machine detects an...
  • Page 73 Routine maintenance Press the lock release lever as shown to Turn the green release lever on the release the cartridge indicated on the orange protective packing (1) clockwise LCD. Remove the cartridge from the until it clicks to release the vacuum seal. machine.
  • Page 74 No. • If the LCD shows No Ink Cartridge or Cannot Detect after you install the ink cartridges, check that the ink cartridges are brand new Original Brother and that they are installed correctly.
  • Page 75: Cleaning And Checking The Machine

    Routine maintenance Cleaning and checking Note the machine In addition to cleaning the glass strip with a non-flammable glass cleaner, run your finger tip over the glass strip to see if you Cleaning the scanner glass can feel anything on it. If you feel dirt or debris, clean the glass strip again concentrating on that area.
  • Page 76: Cleaning The Print Head

    OK for black and then the three colours. times and the print has not improved, try Press Yes or No. installing a new Brother Original Innobella™ ink cartridge for each problem The LCD asks you if you want to start colour.
  • Page 77: Checking The Print Alignment

    The machine starts printing the new ink cartridge. If ink is still missing, Alignment Check Sheet. call your Brother dealer. IMPORTANT DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.
  • Page 78: Troubleshooting

    You can correct most errors and routine maintenance by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/. Note The information button ( ) lights up when an error message appears on the screen.
  • Page 79 Cannot Detect quickly and the machine did not detect re-install it slowly until it clicks. If you are using non Brother Original Replace the cartridge with a Brother ink the machine may not detect the ink Original ink cartridge. If the error cartridge.
  • Page 80 Error Message Cause Action One or more of the ink cartridges have Replace the ink cartridges. (See Cannot Print reached the end of their life. The Replacing the ink cartridges Replace Ink machine will stop all print operations. uu page 64.) While memory is available, monochrome faxes will be stored in the memory.
  • Page 81 The use of non-Brother ink may cause frequent cleanings because non-Brother ink could cause poor print quality which is resolved by cleaning.
  • Page 82 Error Message Cause Action The memory card is either corrupted, Put the card firmly into the slot again to Media Error incorrectly formatted, or there is a make sure it is in the correct position. problem with the memory card. If the error remains, check the media drive (slot) of the machine by putting in another memory card that you know is...
  • Page 83 Troubleshooting Error Message Cause Action The Photo Paper Tray is in the Photo Verify that the Photo Paper Tray is in No Paper Fed printing position. the Normal printing position. (See step d and the Important note in Loading photo paper uu page 19.) The machine is out of paper or paper Do one of the following: is not correctly loaded in the paper...
  • Page 84 Error Message Cause Action The machine's memory is full. If a copy operation is in process Out of Memory Press Stop/Exit and wait until the other operations that are in progress finish, and then try again. The memory card or USB Flash Press Stop/Exit.
  • Page 85 Please Disconnect connected to the USB direct interface. then on again. USB Device. For more information, visit us at http://solutions.brother.com/. A colour ink cartridge has been Check which ink cartridges are not Wrong Ink Colour installed in the Black ink cartridge matched by colour to their ink position.
  • Page 86: Error Animations Display

    Error animations display Do one of the following:  If the LCD shows No Data, there Error animations display step-by-step are no faxes left in the machine's instructions when paper gets jammed. You memory. can read the steps at your own pace by Press Stop/Exit.
  • Page 87: Document Jam

    Troubleshooting Document jam Transferring the Fax Journal report to another fax machine Documents can jam in the ADF unit if they are If you have not set up your Station ID, you not inserted or fed correctly, or if they are too cannot enter fax transfer mode.
  • Page 88: Printer Jam Or Paper Jam

    Printer jam or paper jam Document is jammed inside the ADF unit Take out the jammed paper depending on Take out any paper from the ADF that is where it is jammed in the machine. not jammed. Paper is jammed at the front of the Lift the document cover.
  • Page 89 Troubleshooting Pull the two green levers inside the Push the two green levers back to the machine to release the jammed paper. original positions. Pull out the jammed paper (1). Push the paper tray firmly back into the machine. While holding the paper tray in place, pull out the paper support until it clicks, and then unfold the paper support flap.
  • Page 90 Paper is jammed at the back of the Pull the jammed paper out of the machine. machine If the LCD shows Paper Jam [Rear], follow these steps: Unplug the machine from the electrical socket. IMPORTANT Before you unplug the machine from the power source, you can transfer your faxes that are stored in the memory to your PC or another fax machine so you will not lose...
  • Page 91 Troubleshooting Paper is jammed at the front and back Pull the two green levers inside the machine to release the jammed paper. of the machine If the LCD shows PaperJam Front,Rear, follow these steps: Unplug the machine from the electrical socket.
  • Page 92 Open the Jam Clear Cover (1) at the Using both hands, use the plastic tabs back of the machine. on both sides of the machine to lift the scanner cover (1) to the open position. Pull the jammed paper out of the machine.
  • Page 93 Troubleshooting Push the two green levers back to the IMPORTANT original positions. • If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper. •...
  • Page 94: Troubleshooting

    If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
  • Page 95 Clean the print head. (See Cleaning the print head uu page 68.) or graphics. Make sure you are using Brother Original Innobella™ ink. Try using the recommended types of paper. (See Acceptable paper and other print media uu page 24.) The machine prints blank pages.
  • Page 96: Printing Received Faxes

    Enhancement will not work. Use at least 24 bit colour data with the Colour Enhancement feature. Photo paper does not feed When you print on Brother Photo paper, load one extra sheet of the same photo correctly. paper in the paper tray. An extra sheet has been included in the paper package for this purpose.
  • Page 97: Sending Faxes

    Troubleshooting Telephone Line or Connections Difficulty Suggestions Dialling does not work. Make sure the machine is plugged in and turned on. (No dial tone) Check the line cord connections. (Not available in New Zealand) Change the Tone/Pulse setting. (uuQuick Setup Guide) Lift the external telephone’s handset and listen for a dial tone.
  • Page 98: Handling Incoming Calls

    Suggestions TWAIN or WIA errors appear when (Not available in Hong Kong and Taiwan) Make sure the Brother TWAIN or WIA driver is chosen as the primary source in ® starting to scan. (Windows your scanning application. For example, in PaperPort™12SE with OCR, click Scan Settings, Select to choose the Brother TWAIN/WIA driver.
  • Page 99 CD-ROM supplied with your machine. (uuQuick Setup Guide) Also, before you start FaceFilter Studio for the first time, you must make sure your Brother machine is turned on and connected to your computer. This will allow you to access all the functions of FaceFilter Studio.
  • Page 100 It is necessary to set the third-party Security/Firewall Software to allow PC-FAX Rx. To add port 54926 for Network PC-FAX Rx, enter the information below: In Name: Enter any description, for example Brother PC-FAX Rx. In Port number: Enter 54926.
  • Page 101: Dial Tone Detection

    • VoIP (Voice over IP) is a type of phone system that uses an internet connection, rather than a traditional phone line. • Brother does not recommend the use of a VoIP line. VoIP limitations in general can cause some functions of the fax machine...
  • Page 102: Machine Information

    3 All Settings You can restore all settings to their factory defaults. Checking the serial number Brother strongly recommends performing this procedure before handing over or You can see the machine’s serial number on disposing of the machine. the LCD.
  • Page 103: C Menu And Features

    Menu and features On-screen programming Your machine is designed to be easy to operate with LCD on-screen programming using the menu buttons on the Touchscreen. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your...
  • Page 104: Menu Table

    Menu table The menu table will help you understand the menu selections and options that are found in the machine's programs. The factory settings are shown in Bold with an asterisk. Menu Level1 Level2 Level3 Options Descriptions Page Lets you quickly and Favorite Settings 1/2/3 Copy...
  • Page 105 2Mins* 5Mins — Sets the type of paper in Paper Type Plain Paper* the paper tray. Inkjet Paper Brother BP71 Brother BP61 Other Glossy Transparency — Sets the size of paper in Paper Size the paper tray. (Legal is only available for some countries.)
  • Page 106 Level1 Level2 Level3 Options Descriptions Page — Manually changes for General Setup Daylight Save Daylight Savings Time. (Continued) Adjust the contrast of the LCD Settings LCD Contrast LCD. You can adjust the Backlight Light* brightness of the LCD backlight. Dark You can set how long the Dim Timer LCD backlight stays on for...
  • Page 107 Menu and features Level1 Level2 Level3 Options Descriptions Page Receives fax messages Setup Receive Fax Detect automatically when you (Continued) (Continued) answer a call and hear fax tones. Allows you to answer all Remote Codes calls at an extension or (l51, #51) external telephone and (l91, #91 for New...
  • Page 108 Level1 Level2 Level3 Options Descriptions Page Choose the initial setup Report Setting Transmission for Transmission (Continued) On+Image Verification Report. Off* Off+Image Sets the interval for the Journal Period automatic printing of the Every 50 Faxes* Fax Journal. If you have chosen any Every 6 Hours other option than Off and Every 12 Hours...
  • Page 109: Network Menu

    Menu and features Network menu Level1 Level2 Level3 Options Descriptions Page Chooses the BOOT Network TCP/IP BOOT Method Auto* method that best suits Static your needs. RARP BOOTP DHCP [000-255]. Enter the IP address. IP Address [000-255]. [000-255]. [000-255] [000-255]. Enter the Subnet mask.
  • Page 110 Level1 Level2 Level3 Options Descriptions Page WPS w/PIN Code — — You can easily configure Network your wireless network (Continued) settings using WPS with a PIN code. — You can see the current WLAN Status Status wireless network status. — You can see the current Signal wireless network signal...
  • Page 111 Menu and features Menu (continued) Level1 Level2 Level3 Options Descriptions Page — — Prints these lists and Print Reports XMIT Verify reports. — Quick Dial Alphabetical Order Numerical Order — — Fax Journal — — User Settings — — Network Config —...
  • Page 112 Level1 Level2 Level3 Options Descriptions Page — Resets the print server Initial Setup Reset Network back to its factory default (Continued) settings, such as the password and IP address information. — Deletes all stored Speed Dial&Fax Speed Dial numbers and faxes, restores the Station ID, Quick Dial List, Transmission Verification...
  • Page 113 Menu and features FAX ( Level1 Level2 Level3 Options Descriptions Page — You can choose a number History Outgoing Send a fax from the Outgoing Call More Add Speed Dial history and then send a Delete fax to it, add it to Speed Dial, or delete it.
  • Page 114 Level1 Level2 Level3 Options Descriptions Page — Combines delayed faxes Options Batch TX to the same fax number at (Continued) Off* the same time of day into one transmission. — You can send a fax Real Time TX without using the Off* memory.
  • Page 115 Menu and features Level1 Level2 Level3 Options Descriptions Page Set New Default — You can save your fax Options Fax Resolution settings. (Continued) Contrast Real Time TX Glass ScanSize — — You can restore all Factory Reset settings back to the factory default.
  • Page 116 SCAN ( Level1 Option1 Option2 Option3 Descriptions Page — — — You can scan a Scan to File monochrome or a colour document into your computer. — — Lets you scan directly to a Scan to Media Start (when a memory memory card or USB card or USB Flash memory drive.
  • Page 117 Scan to OCR document converted to an (Available after editable text file. Presto! PageManager is downloaded for Macintosh users. See Accessing Brother Support (Macintosh) uu page 5.) — — — You can scan a colour Scan to Image picture into your graphics application.
  • Page 118 Best — Choose the paper type Paper Type Plain Paper* that matches the paper in Inkjet Paper the tray. Brother BP71 Brother BP61 Other Glossy Transparency — Choose the paper size Paper Size that matches the paper in the tray. (Legal is only...
  • Page 119 Menu and features Level1 Level2 Level3 Options Descriptions Page — Adjusts the density of Options Density Light Dark copies. (Continued) — You can choose to stack Stack/Sort Stack* or sort multiple copies. Sort — You can make N in 1, 2 in Page Layout Off(1in1)* 1 ID, or Poster copies.
  • Page 120 PHOTO ( Level1 Level2 Level3 Options Descriptions Page — You can print your chosen View Photos Start photos. For details, see You can adjust your Options the Options in photos with the options. the following table. — — You can print all photos in Print All Start your memory card or USB...
  • Page 121 (Not available for Photo* DPOF printing.) — — Choose the paper type. Paper Type Plain Paper Inkjet Paper Brother BP71 Brother BP61 Other Glossy* (When A4 or — Choose the paper and Paper Size 10x15cm* Letter is chosen) print size.
  • Page 122 Option1 Option2 Option3 Option4 Descriptions Page Adjusts the hue of the Color Enhance White Balance white areas. Off* Enhances the detail of the Sharpness image. Adjusts the total amount Color Density of colour in the image. — — Crops the image around Cropping the margin to fit the paper size or print size.
  • Page 123 Options Descriptions Page — — Choose the paper type. Paper Type Plain Paper* Inkjet Paper Brother BP71 Brother BP61 Other Glossy — — Choose the paper size. Paper Size Letter Advanced User’s Guide The factory settings are shown in Bold with an asterisk.
  • Page 124 History Level1 Level2 Level3 Options Descriptions Page — You can choose a number History Outgoing Send a fax from the Outgoing Call More Add Speed Dial history and then send a Delete fax to it, add it to Speed Dial, or delete it. —...
  • Page 125: Entering Text

    Menu and features Entering Text When you are setting certain menu selections, you may need to enter text into the machine. Press to cycle between letters, numbers and special characters. Up to four letters are assigned to each letter button on the LCD. By pressing the correct button repeatedly, you can access the character you want.
  • Page 126: D Specifications

    Specifications General Note This chapter provides a summary of the machines’ specifications. For additional specifications visit http://www.brother.com/ for details. Printer Type Inkjet Piezo with 210 nozzles  1 Print Head Mono: Piezo with 210 nozzles  3 Colour: Memory Capacity...
  • Page 127 Specifications Dimension 180 mm 405 mm 378 mm 374 mm 519 mm Weight 9 kg Noise Operating: 50 dB or less 10 to 35 C Temperature Operating: 20 to 33 C Best Print Quality: Humidity Operating: 20 to 80% (without condensation) Best Print Quality: 20 to 80% (without condensation) ADF (automatic...
  • Page 128: Print Media

    Print media Paper Input Paper Tray  Paper type: Plain paper, inkjet paper (coated paper), glossy paper and transparency  Paper size A4, Legal , Executive, Letter, A5, A6, Envelopes (commercial No.10, DL, C5, Monarch), Photo 10  15 cm, Photo 2L 13  18 cm and Index Card 127 ...
  • Page 129: Fax

    Specifications Compatibility ITU-T Group 3 Modem Speed Automatic Fallback 14,400 bps Scanning Width ADF: 208 mm (A4) Scanner Glass: 204 mm (A4) Printing Width 210 mm Greyscale Levels: 64 (B&W) / 256 (Colour) Resolution Standard 203  98 dpi (Mono) 203 ...
  • Page 130: Copy

    Copy Colour/Monochrome Yes/Yes Copy Width Max. 210 mm Multiple Copies Stacks/Sorts up to 99 pages Enlarge/Reduce 25% to 400% (in increments of 1%) Prints up to 1200  1200 dpi Resolution Duplex (2-sided) Paper type:  Plain paper  Paper size: A4, Letter, A5...
  • Page 131: Photocapture Center

    Specifications PhotoCapture Center™ Memory Stick™ (16 MB - 128 MB) Compatible Media Memory Stick PRO™ (256 MB - 32 GB) Memory Stick Duo™ (16 MB - 128 MB) Memory Stick PRO Duo™ (256 MB - 32 GB) Memory Stick Micro™ (M2™) with Adapter MultiMedia Card (32 MB - 2 GB) MultiMedia Card plus (128 MB - 4 GB) MultiMedia Card mobile with Adapter (64 MB - 1 GB)
  • Page 132: Pictbridge

    PictBridge Compatibility Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001. Visit http://www.cipa.jp/pictbridge/ for more information. Interface USB direct interface...
  • Page 133: Scanner

    XP in this User’s Guide includes Windows XP Home Edition, Windows XP Professional, and Windows XP Professional x64 Edition. For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/. ® ® ® Maximum 1200  1200 dpi scanning when using the WIA Driver for Windows...
  • Page 134: Printer

     Paper size: A4, Letter, A5, A6, Executive Print Speed When the Borderless feature is set to On. See Paper type and size for each operation uu page 26. When printing on A4 size paper. For detailed specifications visit http://www.brother.com/.
  • Page 135: Interfaces

    Specifications Interfaces A USB 2.0 interface cable that is no longer than 2 m. Wireless LAN IEEE 802.11b/g/n (Infrastructure/Ad-hoc Mode) Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface.
  • Page 136: Computer Requirements

    Intel Removable Processor Disk Conditions: For WIA, 1200  1200 resolution. Brother Scanner For the latest driver updates, visit us at Utility enables to enhance up to 19200  19200 dpi. http://solutions.brother.com/. Third party USB ports are not supported. All trademarks, brand and product names are the PC Fax supports black and white only.
  • Page 137: Consumable Items

    For more information about the replacement consumables, visit us at http://www.brother.com/pageyield/. What is Innobella™? Innobella™ is a range of genuine consumables offered by Brother. The name "Innobella™" derives from the words "Innovation" and "Bella" (meaning "Beautiful" in Italian) and is a representation of the "innovative"...
  • Page 138: Network (Lan)

    SSID (32 chr), WEP 64/128 bit, WPA-PSK (TKIP/AES), Security WPA2-PSK (AES) Setup Support Utility AOSS™ See the Computer Requirements chart on page 128. If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is available as a download from http://solutions.brother.com/.
  • Page 139: Index

    ..........34 Outgoing Call ........51 Fax Detect .........38 Speed Dial ..........50 Distinctive Ring turning off ........40 turning on ........40 Brother Document CreativeCenter ........4 loading ..........28 Caller ID ........41 Envelopes ........17 Caller ID history ........51 Error messages on LCD ......
  • Page 140 Favourite Settings ........10 Ink cartridges changing ..........11 ink dot counter ........64 deleting ..........11 replacing ..........64 recalling ..........11 Innobella™ ..........129 registering ..........10 Fax codes changing ..........48 Remote Activation Code ....38 Jacks Remote Deactivation Code ....48 External telephone ......47 using .............48 Fax Detect ..........38 Jams...
  • Page 141 Printing See Software User's Guide. Programming your machine ....95 On-screen programming ......95 Outgoing Call Add to Speed Dial .........51 Delete ...........51 Quick Dial Send a fax ..........51 Group dial changing ..........53 Speed Dial changing ..........53 Paper ..........24 using ..........
  • Page 142 ® TAD (telephone answering device), Windows external ..........34 See Software User's Guide. connecting ..........46 Wireless Network receive mode ........34 See Quick Setup Guide and Network recording OGM ........47 User's Guide. Telephone line connections ...........46 difficulties ..........89 interference / VoIP ........93 multi-line (PABX) ........47 Text, entering .........117 Transferring your faxes or...
  • Page 143: For Australia Only

    Service & Support > Warranty. For warranty service (repair) of your Brother product you will need to retain a copy of your sales docket and contact the Support Centre for location of the nearest Authorised Warranty Centre (AWC)
  • Page 144 Visit us on the World Wide Web http://www.brother.com/ This machine is approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries.

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