Troubleshooting; Playback - Pioneer BDP-150 Operating Instructions Manual

Troubleshooting

Incorrect operation is often mistaken for trouble or malfunction. If you think that there is something wrong with this
component, check the points below. Sometimes the trouble may lie in another component. Inspect the other
components and electrical appliances being used. If the trouble cannot be rectified even after checking the points
below, ask your nearest Pioneer authorized service center or your dealer to carry out repair work.

Playback

Problem
• Disc does not play.
• Disc tray opens
automatically.
No picture is displayed or the
picture is not displayed
properly.
Playback stops.
Picture freezes and the front
panel and remote control
buttons stop working.
No picture is displayed or
picture is not output in high
definition when playing BDs.
Check
Is the disc one that is
playable on this player?
Is the file one that is playable
on this player?
Is the disc scratched?
Is the disc dirty?
Is there a piece of paper or
sticker attached to the disc?
Is the disc properly set in the
disc tray?
Is the region number correct? See page 9 for the region numbers of discs that can be played on this
Is the video cable properly
connected?
Is the video cable damaged? If the cable is damaged, replace it with a new one.
Is the input setting on the
connected TV or AV receiver
or amplifier right?
Is the output video resolution
properly set?
• Is the player connected
with an HDMI cable other
®
/
than a High Speed HDMI
TM
cable (with a Standard
® TM
/
HDMI cable)?
• Are you using an HDMI
cable with a built-in
equalizer?
Is a DVI device connected?
Is Color Space properly set? Change the Color Space setting (page 35).
Remedy
Check whether the disc is one that can be played on this player
(page 7).
• Check whether the file is one that can be played on this player
(page 10).
• Check whether or not the file is damaged.
It may not be possible to play scratched discs.
Clean the disc (page 44).
The disc may be warped and unplayable.
• Set the disc with the printed side facing up.
• Set the disc properly in the depression in the disc tray.
player.
• Connect the cable properly according to the connected devices
(page 14).
• Disconnect the cable (video/audio cable or HDMI cable), then
reinsert it firmly and all the way in.
Read the operating instructions for the connected components and
switch to the proper input.
• Press HDMI to switch the video resolution output from the HDMI
OUT terminal (page 12).
1080p or Deep Color video signals may not be output properly,
depending on the HDMI cable being used or the player's settings. If you
wish to output the video signals with 1080p or Deep Color, connect the
®
TV using a High Speed HDMI
then reset the player using the Setup Navigator (page 20).
The picture may not be displayed properly if a DVI device is connected.
• Playback may stop if the unit is subject to shocks or set in an unstable
place.
• Playback may stop when a USB device is connected or disconnected
during playback. Do not connect or disconnect USB devices during
playback.
• Press  STOP to stop playback, then restart playback.
• If the playback cannot be stopped, press  STANDBY/ON on the
player's front panel to turn off the power, then turn the power back on.
• If the power cannot be turned off (set to standby), use a thin rod to
press the reset button on the main unit's front panel. The unit restarts,
at which point it is again operable.
With some discs, it may not be possible to output the video signals from
the VIDEO output terminal. In this case, connect using an HDMI cable
(page 14).
TM
/
cable without a built-in equalizer,
08
45
En