Solving basic printer problems .......................................................................................................................170

Printer control panel display is blank or displays only diamonds ...................................................................170

Embedded Web Server does not open ...........................................................................................................170

Solving printing problems.....................................................................................................................171

Multiple-language PDFs do not print..............................................................................................................171

Error message about reading USB drive appears ...........................................................................................171

Jobs do not print .............................................................................................................................................171

Confidential and other held jobs do not print ................................................................................................172

Job takes longer than expected to print .........................................................................................................172

Job prints from the wrong tray or on the wrong paper..................................................................................173

Incorrect characters print ...............................................................................................................................173

Tray linking does not work..............................................................................................................................173

Large jobs do not collate.................................................................................................................................174

Unexpected page breaks occur.......................................................................................................................174

Solving option problems........................................................................................................................175

Option does not operate correctly or quits after it is installed ......................................................................175

Paper trays......................................................................................................................................................175

2000-sheet tray...............................................................................................................................................176

5-bin mailbox ..................................................................................................................................................176

Output options................................................................................................................................................176

Memory card ..................................................................................................................................................176

Flash memory card .........................................................................................................................................176

Hard disk with adapter ...................................................................................................................................177

Internal Solutions Port....................................................................................................................................177

Solving paper feed problems.................................................................................................................177

Paper frequently jams.....................................................................................................................................177

Paper jam message remains after jam is cleared ...........................................................................................178

Page that jammed does not reprint after you clear the jam ..........................................................................178

Solving print quality problems..............................................................................................................178

Isolating print quality problems......................................................................................................................178

Blank pages .....................................................................................................................................................179

Clipped images................................................................................................................................................179

Ghost images ..................................................................................................................................................179

Gray background.............................................................................................................................................180

Incorrect margins............................................................................................................................................180

Paper curl........................................................................................................................................................181

Print irregularities ...........................................................................................................................................181

Print is too dark ..............................................................................................................................................182

Print is too light...............................................................................................................................................183

Repeating defects ...........................................................................................................................................184

Table of Contents