Advanced Troubleshooting - HP Vectra XE320 Troubleshooting Manual

If You Have a Problem
There's a Problem with the Floppy Drive
Have you checked that...
You are using a formatted floppy disk and it is
inserted correctly
The floppy disk is clean
The Setup program is correctly configured for
your floppy drive
The hardware is working properly

Advanced Troubleshooting

The drive's power and data cables are correctly
connected
There's a Problem with the CD-ROM Drive
Have you checked that...
There is a CD-ROM inserted in the drive
The Setup program is correctly configured for
your drive
The hardware is working properly
The Local Bus IDE Adapter item is correctly
configured in the Setup program
Advanced Troubleshooting
All cables (data, power and audio) have been
properly connected both to the CD-ROM drive
and to the system board.
The jumpers on the drive are set correctly
16 Troubleshooting Guide
How
You will receive an on-screen error if the diskette is not properly formatted
Use a floppy disk cleaning kit (see your PC dealer)
Press F8 just after the computer powers-on, then select Enter Setup
and in the Main menu you should see 1.44M 3.5in. in the Drive A field.
Run e-Diagtools to see if it detects a problem with the floppy drive (refer to
page 28)
Check that the drive's power and data cables are correctly connected at
both ends (floppy drive and system board). Refer to the HP Vectra XE320
Upgrade Guide (details on page 5).
How
• Click on the drive letter assigned to your drive in Windows Explorer. If
you receive a message such as D:\ is not accessible/device is not
ready, this means there is no disc in the drive.
• Open the drive and check whether there is a disc inside.
Press F8 just after the computer powers-on and select Enter Setup,
then:
• In the Main menu, you should see a CD-ROM drive declared in the
Secondary Master or Secondary Slave field.
• Go to the Boot menu. If you intend to boot from the CD-ROM drive
you should place (ATAPI) CD-ROM Drive before Hard Drive in the
Setup Boot Device Priority field.
Run e-Diagtools to see if it detects a problem with the drive (refer to page
28).
Press F8 just after the computer powers-on, then select Enter Setup. In
the Advanced menu, make sure you have selected Both in the Local
Bus IDE Adapter field.
Check that the drive's power and data cables are correctly connected at
both ends (drive and system board). Refer to the HP Vectra XE320 Upgrade
Guide (details on page 5).
Check that the jumpers on the drive are in CS (cable select) mode