My Pc Isn't Working Properly - HP Vectra XE320 Troubleshooting Manual

My PC Isn't Working Properly

The PC is Stuck in Sleep Mode
Have you checked that...
The PC is really stuck
The PC Freezes All of a Sudden
Have you checked that...
One of your applications has not crashed
There is not a hardware problem
You have installed enough memory in your PC.
It is recommended that you install 128MB of RAM to
run Windows 2000 or Windows XP on your PC.
Installing less than this may cause problems running
applications.
The processor in your PC has not overheated.
I Can't Shut Down My PC
Have you checked that...
The PC did not hang when you tried to shut it down
The PC will not shut down if you press the power
button
How
1 Press any key on the keyboard. Wait for a minute to see if the PC
wakes up.
2 Press the power button once and, if the power LED stops blinking,
wait for one minute.
3 Press in the power button for 5 seconds. The PC will shut down.
Note that any unsaved data will be lost.
4 Unplug the PC's power cord, wait for a few seconds then plug it in
again. If your PC does not restart automatically, press the On/Off
button.
How
1 Try pressing the CTRL + ALT + DEL keys simultaneously.
A window appears showing the applications currently running. One
of these may be marked as Not Responding.
2 Select the application and click on the End Task button.
3 Restart the program to see if it is working normally.
4 If it does not work normally, restart the PC and try again.
1 Run e-Diagtools (refer to page 28).
2 If the problem persists, try removing any added memory or
expansion cards.
1 Restart your PC.
2 Press F8 just after the computer powers-on, then select Enter
setup. Check the information on RAM, then press Esc and select
Exit discarding changes.
1 Disconnect the PC's power cord.
2 Remove the PC's cover (see page 34).
3 Make sure the heatsink fan connector is properly connected. Refer
to the HP Vectra XE320 Upgrade Guide (see page 5).
4 Restart your PC and check whether the PC displays an error with
the heatsink fan when it boots.
How
1 If you can't shut down and restart the PC normally, press in the
power button for 5 seconds. The PC will shut down. Note that any
unsaved data will be lost.
2 Unplug the power cord from your PC, wait for a few seconds and
then plug it in again. Your PC will restart automatically.
1 Save all data and exit all programs (if you can).
2 Press the power button and keep it pressed for 5 seconds. The PC
will turn off.
If You Have a Problem
13 Troubleshooting Guide