Types Of Warranty Service - HP Pavilion zt3000 - Notebook PC Limited Warranty

I
Setting up and configuring the software (how-to and first steps). Excludes
system optimization, customization and network configuration.
I
Interpreting system error messages
I
Isolating system problems to software usage problems
I
Obtaining HP Care Pack information or updates
Software technical support does NOT include assistance with:
I
Generating or diagnosing user generated programs or source codes
I
Installation of non-HP products.
Contacting HP
If your product fails during the warranty period and the suggestions in the
product documentation do not solve the problem, you can receive support by
doing the following:
I
Locate your nearest HP Support location at
I
Contact your authorized HP dealer or Authorized Service Provider
I
Be sure to have the following information available before you call HP:
– Product serial number,
– Applicable error messages
– Add-on options
– Operating system
– Third-party hardware or software
– Detailed questions

Types of Warranty Service

To enable HP to provide the best possible support and service in the Warranty
period, HP strongly encourages customers to accept the use of, or to employ
available support technologies provided by HP. This includes diagnostics,
configuration assist tools, and notably, HP's remote support solutions ("Phone
Home") where appropriate. If you choose not to deploy available remote
support capabilities, additional costs may be incurred due to increased support
resource requirements.
If the computer product is not normally sold by HP in the country of use, it
must be returned for service to a country in which it is sold and supported.
www.hp.com/support
, and model number
product id
5