HP BladeSystem bc2000 - Blade PC Administrator's Manual page 92

Question
How do I enable HP Sygate Security Agent on the Windows
XP Embedded-based thin client for the HP SAM client(s)?
I am unable to view the Japanese characters on the Web
client.
Can I administer the HP SAM server using another browser
such as Opera and Firefox?
I restored my HP SAM database from tape backup after the
HP SAM SQL server was recovered from an unexpected
failure. Is a synchronize operation enough to get all the latest
status for all computing resources?
84 Appendix B Frequently Asked Questions
Answer
Go to HP Sygate Security Agent advance rules and create a
new rule for HP SAM. Add IEXPLORE.EXE and/or
hprdcw32.exe to the Application tab. On the Ports and
Protocol tab, set protocol to TCP and type
80,443,3389,42966 on the remote port line if you want both
clients to work. Otherwise, make sure port 3389 is set for
IEXPLORE. You can set port 80, 443, 3389, or 42966 for the
Windows XPe-based client or leave it alone (all). For advanced
methods such as an Altiris script, you can create the script
similarly here or use the HP Sygate Security Agent Policy
Editor tool (download as a SoftPaq from the HP Web site).
Check to make sure the Japanese fonts are installed on the
access device.
No, these browsers are not supported.
It depends on when the database backup was performed. New
computing resources may be registered after the last backup
was performed. If so, those computing resources do not exist
in the backup data. The synchronize operation works only on
computing resources the system is aware of. If the status of
those computing resources was off-line, disconnected, or on-
line when the SQL server went down, then you must find those
computing resources and add them back to the HP SAM
system. To do that, stop and restart the registration service on
those units. When in doubt, stop and restart the registration
service on all of the computing resources. This action has no
impact on current users active on the computing resources.
ENWW