Chapter 4 Troubleshooting - Eizo FlexScan SX3031W User Manual

Chapter 4 Troubleshooting

If a problem still remains after applying the suggested remedies, contact your local dealer.
• No-picture problems → See No.1 - No.2.
• Imaging problems → See No.3 - No.9.
• Other problems → See No.10 - No.11.
• USB problems → See No.12.
Problems
1. No picture
• Power indicator does not light.
• Power indicator is lighting blue.
• Power indicator is lighting orange.
2. The message below appears.
• This message appears when no signal is input.
* In Dual Display mode, the display of the error
message is shown by
• The message below shows that the input signal is
out of the specifi ed frequency range. (Such signal
frequency is displayed in red.)
Example:
* In Dual Display mode, the display of the error
message is shown by
3. Characters are blurred.
4. The screen is too bright or too dark.
5. Afterimages appear.
6. Green/red/blue/white dots or defective dots remain
on the screen.
7. Interference patterns or pressure marks remain on
the screen.
8. Noise appears on the screen.
9. The display image is appeared in lengthwise.
*
or .
*
or .
Possible cause and remedy
• Check whether the power cord is connected correctly.
• Press
• Switch the input signal with
• Operate the mouse or keyboard.
• Turn on the PC.
This message appears when the signal is not input
correctly even when the monitor functions properly.
• The message shown left may appear, because some
PCs do not output the signal soon after power-on.
• Check whether the PC is turned on.
• Check whether the signal cable is connected properly.
• Switch the input signal with
• Select an appropriate display mode using the graphics
board's utility software. Refer to the manual of the
graphics board for details.
• Adjust using <Smoothing>.
• Adjust <Brightness>. (The LCD monitor backlight has a
fi xed life span. When the screen becomes dark or begins
to fl icker, contact your local dealer.)
• Use a screen saver or off timer function for a long-time
image display.
• Afterimages are particular to LCD monitors. Avoid
displaying the same image for a long time.
• This is due to LCD panel characteristics and is not a
failure.
• Leave the monitor with a white or black screen. The
symptom may disappear.
• When HDCP signal is input, the normal screen may not
appear at once.
• Check whether the kind of cables connected with the
monitor and the PC. (Connect the monitor and cables
correctly by referring to "Connecting Cables" in Setup
Manual (page 5).)
Chapter 4 Troubleshooting
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