Troubleshooting - Nokia E72 User Manual

Troubleshooting

To see frequently asked questions about your device, visit
the product support pages at the Nokia website.
Q: What is my lock, PIN, or PUK code?
A: The default lock code is 12345. If you forget or lose the
lock code, contact your device dealer. If you forget or lose
a PIN or PUK code, or if you have not received such a code,
contact your network service provider.
Q: How do I close an application that is not
responding?
A: Press and hold the home key. Scroll to the application,
and press the backspace key to close the application.
A: Press and hold the menu key. Scroll to the application,
and press the backspace key to close the application.
Q: Why do images look smudgy?
A: Ensure that the camera lens protection windows are
clean.
Q: Why do missing, discolored, or bright dots appear
on the screen every time I switch on my device?
A: This is a characteristic of this type of display. Some
displays may contain pixels or dots that remain on or off.
This is normal, not a fault.
Q: Why can't I find my friend's device while using
Bluetooth connectivity?
A: Check that both devices are compatible, have activated
Bluetooth connectivity, and are not in the hidden mode.
Check also that the distance between the two devices is
not over 10 meters (33 feet) and that there are no walls or
other obstructions between the devices.
Q: Why can't I end a Bluetooth connection?
A: If another device is connected to your device, you can
end the connection using the other device or by
deactivating Bluetooth connectivity. Select
panel Connectivity
> >
Off.
Q: Why can't I see a WLAN access point even though I
know I'm within its range?
A: Check that the Offline profile is not in use in your device.
Menu
Bluetooth and Bluetooth
Ctrl.
>
>
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