Gateway M-6873h Reference Manual page 126

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An audio CD does not produce sound
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A DVD movie will not play
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118
CHAPTER 9: Troubleshooting
Some music CDs have copy protection software. You may
not be able to play these CDs on your notebook.
Your notebook may be experiencing some temporary
memory problems. Shut down and restart your
notebook.
Clean the disc. For more information, see
or DVDs" on page
Make sure that the CD label is facing up, then try again.
Some music CDs have copy protection software. You may
not be able to play these CDs on your notebook.
Make sure that the volume control on your notebook is
turned up. For more information about using your
volume control, see
Make sure that the Windows volume control is turned
up. For instructions on how to adjust the volume control
in Windows, see "Adjusting the volume" on page
Make sure that Mute controls are turned off.
If you are using the built-in speakers, make sure that
nothing is plugged into the headphone jack on the
notebook. For the location of the headphone jack, see
"Front" on page 6.
If you are using powered speakers, make sure that they
are plugged in and turned on.
Clean the disc. For more information, see
or DVDs" on page
Your notebook may be experiencing some temporary
memory problems. Shut down and restart your
notebook.
Reinstall the audio device drivers. For more information,
see "Recovering pre-installed software and drivers" on
page 88.
Make sure that the label or side you want to play is facing
up, then try again.
Shut down and restart your notebook.
Clean the DVD. For more information, see
or DVDs" on page
Make sure that the disc's regional code and your DVD
drive's regional code match.
Make sure that a DVD player program has been installed
on your notebook. For instructions on playing a DVD, see
"Playing music and movies" in your online User Guide.
87.
"Adjusting the volume" on page
87.
87.
"Cleaning CDs
45.
45.
"Cleaning CDs
"Cleaning CDs