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Troubleshooting and routine
C
maintenance
Troubleshooting
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
If you are having difficulty with your machine
If you think there is a problem, check the chart below and follow the troubleshooting tips. You can
solve most problems by yourself.
If you need additional help, the Brother Solutions Center offers the latest FAQs and
troubleshooting tips.
Visit us at http://solutions.brother.com.
Copy quality difficulties
Difficulties
Vertical black lines appears in
copies.
64
Suggestions
Black vertical lines on copies are typically caused by dirt or correction fluid on the
glass strip, or one of the corona wires for printing is dirty. (See Cleaning the
scanner on page 99 and Cleaning the corona wires on page 104.)
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