Brother 885MC - IntelliFAX B/W - Fax Owner's Manual
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Brother 885MC - IntelliFAX B/W - Fax Owner's Manual

Brother 885MC - IntelliFAX B/W - Fax Owner's Manual

Owners manual
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OWNER'S MANUAL
OWNER'S MANUAL
FAX-885MC

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Summary of Contents for Brother 885MC - IntelliFAX B/W - Fax

  • Page 1 OWNER’S MANUAL OWNER’S MANUAL FAX-885MC...
  • Page 2 If You Need to Call Customer Service Please complete the following information for future reference: Model: FAX-885MC Serial Number:* Date of Purchase: Place of Purchase: * The serial number is on the underside of the unit. Retain this Quick-Start Manual with your sales receipt as a permanent record of your purchase, in the event of a theft, fire or warranty service.

  • Page 3: Brother Numbers

    Brother Numbers IMPORTANT NOTE: For technical and operational assistance , you must call the country where you purchased the fax machine. Calls must be made from within that country . Brother fax-back system Brother Customer Service has installed an easy-to-use fax-back system, so you can get instant answers to common technical questions and product information for all Brother products.

  • Page 4: Ordering Accessories And Supplies

    Ordering Accessories and Supplies IMPORTANT NOTE: For technical and operational assistance , you must call the country where you purchased the fax machine. Calls must be made from within that country . For the best quality results use only genuine Brother accessories, available at most Brother retailers.

  • Page 5: Compilation And Publication Notice

    Notice – Disclaimer of Warranties (For USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE.
  • Page 6 BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (For USA Only) This warranty gives you certain rights Brother Authorized Service Center, you and you may also have other rights that may be required to deliver or send the may vary from state to state. Product properly packaged, freight prepaid, to the Authorized Service This warranty is given only to the first...
  • Page 7 Product. BROTHER INTERNATIONAL CORPORATION Except for that repair or replacement, 100 SOMERSET CORPORATE BLVD. Brother shall not be liable for any direct,...
  • Page 8 Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centers, will repair this MFC/Facsimile machine free of charge if defective in material or workmanship.

  • Page 9: Table Of Contents

    Table of Contents Introduction ..................1-1 Using This Manual ..............1-1 Finding Information............. 1-1 Conventions Used in this Manual........1-1 FAX-885MC Control Panel Overview ........1-2 About Fax Machines ..............1-4 Custom Features ..............1-4 Do You Have Voice Mail on the Phone Line? ....1-4 Why Should There Be Trouble? ........
  • Page 10 Connecting an External Telephone Answering Device (TAD) ................2-9 Sequence ................. 2-9 Connections..............2-10 Outgoing Message (OGM) on an External TAD ..2-10 Connecting an External Telephone........2-10 On-Screen Programming..............3-1 User-Friendly Programming............3-1 Menu Selection Table............3-1 Alternating Displays ............3-1 Navigation Keys .................
  • Page 11 Setting Paper Size..............5-5 Advanced Receiving Operations..........5-6 Operation from External or Extension Telephone....5-6 For FAX/TEL Mode Only ..........5-6 Changing Remote Codes..........5-6 To Change Remote Codes ..........5-6 Polling.................. 5-7 Setup Send ..................6-1 Automatic Document Feeder (ADF).......... 6-1 Manual Transmission ............
  • Page 12 Broadcasting ................ 7-6 Pause..................7-7 Hold ..................7-7 Tone/Pulse (For Canada Only) ..........7-7 Telephone Services ................8-1 Custom Features ................. 8-1 Distinctive Ring..............8-1 What Does Your Telephone Company’s “Distinctive Ring” Do? ..............8-1 What Does Brother’s “Distinctive Ring” Do? ....8-1 Do You Have Voice Mail?..........
  • Page 13 Setting Maximum Time for Incoming Messages ....9-6 Setting Toll Saver ..............9-6 ICM Recording Monitor............9-6 Recording a Conversation ........... 9-7 Fax Forwarding/Paging ............9-7 Programming a Fax Forwarding Number ....... 9-7 Programming Paging Number ........9-8 Remote Retrieval................ 9-9 Using Remote Access Code ..........
  • Page 14 Troubleshooting and Routine Maintenance ....... 13-1 Troubleshooting................ 13-1 Error Messages ..............13-2 Clearing Jams ..............13-3 Replacing the Print Cartridge ..........13-5 If You Are Having Difficulty with Your Fax Machine..13-6 Printing or Receiving Faxes.......... 13-6 Phone Line or Connections ........... 13-7 Sending Faxes ...............

  • Page 15: Introduction

    Introduction Using This Manual Thank you for purchasing a Brother fax machine. This fax machine has been designed to be simple to use, with LCD screen prompts to guide you through functions. However, you can use your fax machine to its fullest potential by taking a few minutes to read this manual.

  • Page 16: Fax-885Mc Control Panel Overview

    FAX-885MC Control Panel Overview 13 14 15 Reports Sort Access the Reports menu so you can Use this key when you want multiple select a report to print: Help List, Auto copies of a multiple page original in Dial, Fax Activity, Transmission User order.

  • Page 17: Receive Mode

    Search/Speed Dial Erase Lets you dial stored phone numbers by Lets you delete voice messages or all pressing a two-digit number. Also, lets messages. you look up numbers stored in the Play/Record dialing memory. Lets you listen to voice messages and Receive Mode print fax messages stored in memory.

  • Page 18: About Fax Machines

    About Fax Machines If you’re a first-time fax machine user, fax operation might seem a little mysterious. You’ll soon get used to the unusual fax tones on your phone line, and be able to send and receive faxes easily. Custom Features Do You Have Voice Mail on the Phone Line? If you have Voice Mail on the phone line on which you will install your new fax machine, there is a strong possibility that Voice Mail and the fax machine will conflict...

  • Page 19: Ecm (Error Correction Mode)

    The receiving fax responds with fax receiving tones—loud, chirping sounds. A receiving fax chirps for about 40 seconds over the phone line, and the LCD shows RECEIVE. If your fax machine is set to the FAX ONLY Mode, it will answer every call automatically with fax receiving tones.

  • Page 20: Location And Connections

    Location and Connections Caution Never install telephone wiring during a lightning storm. We recommend that this product be used with a surge protection device to protect the product against lightning storms. Never install a telephone jack in a wet location unless the jack is specifically designed for a wet location.

  • Page 21: Packing List

    Packing List Make sure you have the following items: Document Support Paper Wire Extension Telephone Line Cord Starter Telephone Print Cartridge Handset in the machine (Up to 30 pages) Handset Curled Cord Owner’s Manual StartCard / Quick Reference Card One Touch Name Label If an item is missing, call Brother Customer Service at Note...

  • Page 22: Assembly

    Assembly Attach the Document Support Insert the document support into the openings as shown in the illustration below. Document Support Attach the Paper Wire Extension Attach the paper wire extension. Paper Wire Extension 2 - 3 L O C A T I O N A N D C O N N E C T I O N S...

  • Page 23: Load The Paper

    Load the Paper The paper cassette can hold about 100 sheets of 20-lb. paper. Open the paper cover. Place up to 100 sheets of paper in the paper holder. Do not allow the level of paper to pass the maximum paper line on the paper guides. Close the paper cover.

  • Page 24: Connections

    Connections Connecting the Machine Connect the handset, power cord and telephone line. Connect the Handset. Connect the curled handset cord to the bottom of the handset and to the left of the machine. Connect the power cord. Connect the telephone line. Connect one end of the telephone line cord to the jack labeled LINE on the left of the machine.

  • Page 25: Special Line Considerations

    Special Line Considerations Roll Over Phone Lines A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or “rolled over”...

  • Page 26: Installing Brother Machine, External Two-Line Tad And Two-Line Telephone

    Installing Brother Machine, External Two-Line TAD and Two-Line Telephone When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your machine must be isolated on one line at both the wall jack and at the TAD. The most common connection is to put the Brother machine on Line 2, which is our assumption in the following steps.

  • Page 27: If You Are Installing The Fax Machine To Work With A Pbx

    If You Are Installing the Fax Machine to Work with a PBX: It is not guaranteed that the unit will operate correctly under all circumstances with a PBX. Any cases of difficulty should be reported first to the company that handles your PBX.

  • Page 28: Connecting An External Telephone Answering Device (Tad)

    Connecting an External Telephone Answering Device (TAD) Sequence You might choose to connect an additional answering system. When you have an external TAD on the same telephone line as the fax machine, the TAD answers all calls. The fax machine “listens” for fax calling (CNG) tones. If it hears them, the fax machine takes over the call and receives the fax.

  • Page 29: Connections

    Connections The external TAD must be plugged into the left of the fax machine, into the jack labeled EXT. Your fax machine cannot work properly if you plug the TAD into a wall jack. Plug the telephone line cord from the wall jack into the left side of the fax machine, in the jack labeled LINE.

  • Page 30: On-Screen Programming

    On-Screen Programming User-Friendly Programming We have designed your fax machine with on-screen programming using navigation keys. User-friendly programming helps you take full advantage of all the menu selections your fax machine has to offer. Since your programming is done on the LCD, we created step-by-step on-screen prompts to help you program your fax machine.

  • Page 31: Navigation Keys

    Navigation Keys * Access the Menu * Go to next menu level * Accept an option * Scroll through the current menu level * Back to previous menu level * Forward to next menu level * Exit the Menu You can access the menu mode by pressing Menu/Set.
  • Page 32 Menu/Set. To access the menu, press to accept Stop to Exit Main Menu Menu Selections Options Descriptions Page 1. INITIAL SETUP 1. DATE/TIME Enter date and time for the — LCD display and heading on fax transmissions. 2. STATION ID Program your name, fax number and telephone —...
  • Page 33 Menu/Set. To access the menu, press to accept Stop to Exit Main Menu Menu Selections Options Descriptions Page 2. SETUP 4. REMOTE Activate or deactivate the fax machine from a remote RECEIVE CODE 51, #51) location. (Continued) You can also personalize these codes.
  • Page 34 Menu/Set. To access the menu, press to accept Stop to Exit Main Menu Menu Selections Options Descriptions Page 3. SETUP SEND 7. DELAYED Sends documents later — (Continued) 8. POLLED TX Sets up your fax machine with a document to be retrieved by another fax machine.
  • Page 35 Menu/Set. To access the menu, press to accept Stop to Exit Main Menu Menu Selections Options Descriptions Page 8. SETUP MSG CTR 1. MSG FAX: Select if memory will ON/OFF store fax, voice or both. STORAGE VOICE: ON/EXT/OFF 0. BACKUP Prints copy of faxes received into memory.

  • Page 36: Initial Setup

    Initial Setup Getting Started After you have assembled your machine using the Brother StartCard, continue the initial setup by programming the rest of the initial settings. Setting Date and Time Your fax machine displays the date and time, and prints it on every fax you send. In the event of a power failure, the fax machine maintains date and time information for up to two hours.

  • Page 37: Details For Entering Text

    Use the dial pad to enter your name (up to 20 characters), and then press Menu/Set. (You can use the chart on next page to help you enter letters.) Press Stop/Exit. The LCD returns to the date and time. NOTI CE The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly contain, in a...

  • Page 38: Making Corrections

    Making Corrections If you entered a letter incorrectly and want to change it, press to move the cursor after the last correct letter. Then press Stop/Exit; the letters above and to the right of the cursor are deleted. Re-enter the correct text and/or digits. You can also back up and type over incorrect letters.

  • Page 39: Setting The Speaker Volume

    Setting the Speaker Volume You can adjust the speaker volume by pressing Speaker Phone, and then selecting a speaker volume level. Press to adjust the volume level. The LCD shows the setting you are choosing. Each key press changes the volume to the next setting. The new setting will remain until you change it again.

  • Page 40: Setting Volume Amplify

    WARNING It is important that you do not choose PERMANENT unless all users are hearing-impaired. Otherwise, the default setting of AMPLIFY may damage the hearing of some users. Setting Volume Amplify Please carefully read Setting the Handset Volume before you do the following steps: Press Menu/Set, 1, 4.

  • Page 41: Memory Storage

    Memory Storage In the event of a power failure, all settings in the INITIAL SETUP, SETUP RECEIVE SET AUTO DIAL plus the COVERPG SETUP COVERPAGE MSG (from SETUP SEND) functions are stored permanently. You may have to reset the date and time. Setting Tone/Pulse Dialing Mode (For Canada Only) Your fax machine comes set to accommodate tone (multi-frequency) dialing service.

  • Page 42: Setup Receive

    Setup Receive Basic Receiving Operations Select Receive Mode MANUAL—You must answer all calls yourself. If you hear fax tones, press Fax Start to begin receiving the fax, then hang up. You can use this mode with Distinctive Ringing. (See Distinctive Ring, page 8-1.) ONLY—The fax machine automatically answers every call as a fax call.

  • Page 43: Setting Ring Delay

    To select or change your Receive Mode Press Receive Mode. The LCD shows your current selection. Or, if Message Center Mode is ON, it overrides your Receive Mode setting, so the LCD shows: Continue to press Receive Mode until your new selection appears. After two seconds, the LCD returns to the date and time, along with your new Receive Mode setting.

  • Page 44: Setting F/T Ring Time

    Setting F/T Ring Time You need to determine how long the fax machine will notify you with its special double-ring when you have a voice call. This ringing happens after the initial ringing from the phone company. Only the fax machine rings, for 20, 30, 40 or 70 seconds; no other phones on the same line ring the special double-ring.

  • Page 45: Easy Receive

    Easy Receive When you use this feature, you don’t have to press Fax Start when you answer a fax call and hear calling beeps. Just hold the handset and wait a few seconds. When you RECEIVE on the LCD or when you hear “chirps” through the handset of an extension phone connected to another wall jack, just replace the handset and your machine does the rest.

  • Page 46: Recommended Reductions

    Recommended Reductions If your paper is letter size (8.5" × 11"), and the incoming fax is letter size, select 93% A4, select 87% legal size, select 75%. If your paper is A4 (8.2" × 11.6"), and the incoming fax is letter size, select 100% A4, select 93% If your paper is legal size (8.5"...

  • Page 47: Advanced Receiving Operations

    Advanced Receiving Operations Operation from External or Extension Telephone If you answer a fax call on an extension phone or on an external phone in the EXT. jack, you can make your fax machine take over by using the Fax Receive Code. When 5 1, the fax machine starts to receive a fax.

  • Page 48: Polling

    Polling Polling is the process of retrieving faxes from another fax machine. You can use your fax machine to “poll” other machines, or you can have someone poll your machine. All parties involved in polling need to set up their fax machines to accommodate polling.

  • Page 49: Setup Send

    Setup Send Automatic Document Feeder (ADF) Originals must be between 5.8 and 8.5 inches wide and between 5.9 and 23.7 inches long. Your fax machine can scan an image only 8.2 inches wide, regardless of the paper width. Make sure you place the original face down, top edge first. Adjust the paper guides to fit the width of your original.

  • Page 50: Manual Transmission

    Manual Transmission Manual transmission lets you hear the dial tone, ringing and fax receiving tones before sending the fax. Place the original face down in the ADF. Pick up the handset and listen for a dial tone —OR—press Speaker Phone and listen for a dial tone. Enter the fax number you want to call.

  • Page 51: Quick Scan Fax Transmission

    Quick Scan Fax Transmission You can scan a fax into the fax machine’s memory to be sent as soon as the scan is complete. This way, you don’t have to wait for the entire fax to be transmitted before you retrieve your original. If you get an OUT OF MEMORY message while scanning the first page of a fax,...

  • Page 52: Advanced Sending Operations

    Advanced Sending Operations Overseas Mode If you have difficulty sending a fax overseas, use the Overseas mode. After you send a fax using this feature, the feature turns itself off. Place the original face down in the ADF. Press Menu/Set, 3, 5. (or OFF), and then press Menu/Set.

  • Page 53: Setting Up For Polled Transmit

    Setting Up for Polled Transmit Polled Transmit is when you set up your fax machine to wait with an original so another fax machine can retrieve it. For more information call our Brother fax-back system at 1-800-521-2846 (in USA), 1-800-681-9838 (in Canada) and request the Index. (See Features That Are Not in the Manual, page 6-6 for details.) Canceling a Scheduled Job You can cancel tasks you’ve scheduled, such as Delayed Fax or Polling Transmit.

  • Page 54: Features That Are Not In The Manual (Call Brother Fax-Back System)

    Features That Are Not in the Manual (Call Brother fax-back system) Your machine has additional features and operations that are not included in this manual. To receive faxed instructions, please call our automated Brother fax-back system at 1-800-521-2846 and request the Index. In the Index under Features That Are Not in the Manual, find the document numbers to request the following scripts: Polling Cover Page...

  • Page 55: Auto Dial Numbers And Dialing Options

    Auto Dial Numbers and Dialing Options Storing Numbers for Easy Dialing You can set up your fax machine to do three types of easy dialing: One Touch, Speed Dial and Groups for Broadcasting of faxes. If you lose electrical power, auto dial numbers in memory will not be lost. Storing One Touch Dial Numbers You can store eight fax/phone numbers that you can dial by pressing one key (and Fax Start).

  • Page 56: Storing Speed Dial Numbers

    Return to Step 2 to store another One Touch number—OR—Press Stop/Exit. When you dial an AUTO DIAL number the LCD shows the name you’ve stored, or if you haven’t stored a name, the number you’ve stored. If you must wait for another dial tone at any point in the dialing sequence, store a pause at that place in the number by pressing Redial/Pause.

  • Page 57: Changing One Touch And Speed Dial Numbers

    Changing One Touch and Speed Dial Numbers If you try to store a One Touch or Speed Dial number in a location where a number is already stored, the LCD shows the current name stored there, then prompts you to either 1.

  • Page 58: Dialing Options

    Dialing Options You can use your fax machine to make voice telephone calls by dialing manually or by using Search, One Touch or Speed Dial memory. You can use the handset to make and receive calls. When you dial an auto dial number, the LCD shows the name you’ve stored, or if you haven’t stored a name, the fax number you’ve stored.

  • Page 59: Speed Dialing

    Speed Dialing Pick up the handset—OR—Press Speaker Phone. (See Storing Speed Dial Numbers, page 7-2.) When you hear a dial tone, press Search/Speed Dial, press #, and then press the two-digit Speed Dial number. To hang up a voice call, replace the handset. If you are sending a fax, press Fax Start after entering the Speed Dial number.

  • Page 60: Search

    Search You can search for names you have stored in One Touch and Speed Dial memories. Names are shown alphabetically or numerically. (See Storing One Touch Dial Numbers, page 7-1 and Storing Speed Dial Numbers, page 7-2.) Press Search/Speed Dial. Press to search alphabetically and to search numerically.

  • Page 61: Pause

    Pause Press Redial/Pause to insert a pause between numbers. Each key press adds a 3.5 second delay. Hold Press Hold/Caller ID to put a call on Hold. You can put down the handset without disconnecting the call. Pick up the fax machine handset to release the call from Hold. Picking up an extension handset will not release the call from Hold.

  • Page 62: Telephone Services

    Telephone Services Custom Features Your fax machine supports the Distinctive Ring, Caller ID and Call Waiting/Caller ID telephone services offered by some telephone companies. If you have Voice Mail, only Call Waiting, RingMaster, an answering service, or an alarm system custom feature on your telephone line, it may create a problem in the operation of your fax machine.

  • Page 63: Do You Have Voice Mail

    Do You Have Voice Mail? If you have Voice Mail on the phone line you will install your new fax machine on, there is a strong possibility that Voice Mail and the fax machine will conflict with each other while receiving incoming calls. However, this Distinctive Ring feature allows the use of more than one number on your line, so both Voice Mail and the fax machine can coexist peacefully.

  • Page 64: Very Important

    VERY IMPORTANT If you have Voice Mail or a TAD (Telephone Answering Device) and want to keep one of your phone numbers dedicated only to fax calls, you must leave the fax machine in MANUAL mode at all times while using the Distinctive Ring feature. Here’s why: Manual mode will never pick up a call by itself, since it is «Neutral ».

  • Page 65: Printing The Caller Id Log

    Printing the Caller ID Log Press Hold/Caller ID. To print the Caller ID Log, press Fax Start. Viewing the Caller ID Log Press Hold/Caller ID. After two seconds, press to scroll through the Caller ID Log. When you want to see detailed information for a displayed ID (phone number and date and time call was received) press Menu/Set.

  • Page 66: Registering A Caller Id Number

    This feature may not be available in certain areas of USA and Canada. If your dialing plan does not follow the standard 1 + area code + 7-digit number dialing system for calling outside your area code, you may experience problems returning calls automatically from the Caller ID Log.

  • Page 67: Call Waiting Caller Id

    Call Waiting Caller ID The Call Waiting/Caller ID feature lets you use the Call Waiting/Caller ID service offered by many local telephone companies. This feature displays the telephone number (or name, if available) of Call Waiting callers on your fax machine’s LCD. To answer a Call Waiting signal while you’re talking on the phone, ask the other party if you can put them on Hold to catch the other call.

  • Page 68: Message Center

    Message Center Message Center Mode Message Center Mode allows you to store incoming fax and voice messages in a flexible memory. The memory stores 15 minutes of voice messages, or up to 20 pages of fax memory. Any voice or fax message can be retrieved remotely. Memory is shared between fax and voice messages, which are stored on a “first-come, first- served”...

  • Page 69: Setting Up The Message Center

    Setting Up the Message Center You must set up the Message Center in the following order: Setting Message Storage. (See Setting Message Storage, page 9-2.) Record Message Center Outgoing Message (MSG CTR OGM). (See Recording Message Center Outgoing Message, page 9-2.) Activate Message Center Mode.

  • Page 70: Listening To Outgoing Message (Ogm)

    Pick up the handset to record a message. For example: Hello. We are unable to take your call at this time. Please leave a message after the signal. If you wish to send a fax, please press 5 1, wait for fax tones, then press the Start button.

  • Page 71: Message Indicator

    Message Indicator light flashes when you have new messages or faxes waiting for your review. The LCD displays the total number of voice and fax messages stored in the Message Center memory. If you press the flashing to turn off the Message Center before getting your new messages, they won’t be lost.

  • Page 72: Backup Printing Option

    Backup Printing Option When you choose FAX: ON in the Message Center mode, all incoming fax messages are stored in the available memory for retrieval. To print a backup copy automatically, turn this option on. Press Menu/Set, 8, 2. Press to select (or OFF), and then press Menu/Set.

  • Page 73: Setting Maximum Time For Incoming Messages

    Setting Maximum Time for Incoming Messages Your fax machine comes set to receive voice messages up to 30 seconds long. You can change this setting to any length from 20 seconds to 60 seconds, in 5-second increments. Press Menu/Set, 8, 4. Press to select the maximum time setting for incoming messages, and then press...

  • Page 74: Recording A Conversation

    Recording a Conversation You can record a telephone conversation by pressing Play/Record during the conversation. Your recording can be as long as the Incoming Message Maximum Time. You and the other party will hear a beep every 15 seconds while recording. To stop recording, press Stop/Exit.

  • Page 75: Programming Paging Number

    Programming Paging Number Press Menu/Set, 8, 6. Press until the LCD shows PAGING?, and then press Menu/Set. Enter your pager phone number (up to 20 digits) followed by # #, and then press Menu/Set. For example, 1 8 0 0 5 5 5 1 2 3 4 # #.

  • Page 76: Remote Retrieval

    Remote Retrieval Using Remote Access Code Dial your fax number from a touch tone phone. When your fax machine answers, immediately enter your Remote Retrieval Access Code. The fax machine signals the kinds of messages received: 1 long beep—Fax message(s) 2 long beeps—Voice message(s) 3 long beeps—Fax and Voice message(s) No beeps—No messages...

  • Page 77: Remote Commands

    Remote Commands Follow the commands below to access features remotely. When you call the fax machine and enter your Remote Retrieval Access Code (159 ), the system will signal you with two short beeps to enter a remote command. Remote Commands Operation Details Playing Voice Messages After one long beep, the fax machine plays the ICM.

  • Page 78: Retrieving Memory Status List

    Remote Commands Operation Details Retrieve a Fax 1 Memory Status List Enter the number of a remote fax machine to receive a report or stored fax messages. (See 2 Retrieve all faxes page 9-11.) 3 Erase fax in the memory If you hear one long beep, you can erase the fax message from the memory.

  • Page 79: Retrieving Fax Messages

    Retrieving Fax Messages Dial your fax number. When you hear the beep, immediately enter your Remote Retrieval Access Code (1 5 9 ). As soon as you hear two short beeps, use the dial pad to press 9 6 2. Using the dial pad, enter the number of the remote fax machine (up to 20 digits) where you want your fax messages forwarded followed by # #.

  • Page 80: Making Copies

    Making Copies Copy Operations To make a single copy that is not reduced, enlarged or sorted, you have to press only the Copy key. The default resolution for a single copy is Super Fine. Set the resolution to PHOTO for photographs. Using the Fax Machine as a Copier You can use the fax machine as a copy machine, making up to 99 copies at a time.

  • Page 81: Multiple Copies

    Multiple Copies You can make multiple copies using your fax machine, and you can choose whether the copies will be STACKED (all copies of page 1, then all copies of page 2, etc.) or SORTED (collated). The default resolution for multiple copies is Fine. Place the original face down in the ADF.

  • Page 82: Printing Reports

    Printing Reports FAX Settings and Activity Two reports require initial setup in the Menu table: Transmission Verification Report and Fax Activity Report Interval. For initial setup: Press Menu/Set, 7, 1. —OR— Press Menu/Set, 7, 2. Customizing the Transmission Verification Report You can use the Transmission Report as proof that you sent a fax.

  • Page 83: Using The Reports Key

    Using the Reports Key Press Reports, then press to select the report you want, and then press Menu/Set. Six reports are available: Prints the Menu Table and programming instructions so you can see at-a-glance how to quickly program every menu selection. Lists names and numbers stored in One Touch and Speed Dial memory, in numerical order.

  • Page 84: Important Information

    Important Information Standard Telephone and FCC Notices These notices are in effect on models sold and used in the United States only. This equipment is hearing aid compatible. When programming emergency numbers and/or making test calls to emergency numbers: Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up.

  • Page 85: International Energy Star Compliance Statement

    International Energy Star Compliance Statement The purpose of the International Energy Star Program is to promote the development and popularization of energy-efficient office equipment, which includes computers, monitors, printers, facsimile receivers and copy machines world-wide. As an International Energy Star partner, Brother Industries, Ltd. has decided that this product meets the guideline of the program.

  • Page 86: Important Safety Instructions

    The serial number may be found on the label affixed to the bottom of the unit. For your convenience, note the number below and retain this Owner’s Manual to serve as a permanent record of your purchase in the event of a theft or fire, or for future reference.
  • Page 87 D If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.

  • Page 88: Troubleshooting And Routine Maintenance

    Troubleshooting and Routine Maintenance Troubleshooting If you can’t resolve a difficulty with your fax machine using the Manual, please see page i for Brother Numbers to call for assistance. The fax machine has a mechanical problem. Contact Brother Customer Service at In USA: 1-800-284-4329 (voice)

  • Page 89: Error Messages

    Error Messages You may occasionally encounter a difficulty with your machine or telephone line. If this happens, your machine often identifies the problem and displays an error message. The list below explains the most common error messages. You can correct most problems by yourself. If you need additional help, call the Brother fax-back system.

  • Page 90: Clearing Jams

    ERROR MESSAGE CAUSE/ACTION The memory capacity has been exceeded. Print the faxes stored in memory to delete them. Then try again. (See Printing a Fax Message, page 9-4.) There is not enough memory available to perform your copy operation. Press Stop/Exit. Print the faxes stored in memory to delete them.
  • Page 91 Open the front cover, and then open the top cover by pressing the blue levers on both sides of the top cover. Blue Lever Top Cover Front Cover Pull the jammed paper gently from the paper feeder toward the back of the fax machine.

  • Page 92: Replacing The Print Cartridge

    Replacing the Print Cartridge You can reuse the print cartridge until it breaks. If you purchased refill ribbons, Note follow the instructions that came with them. Open the front cover, and then open the top cover by pressing the blue levers on both sides of the top cover.

  • Page 93: If You Are Having Difficulty With Your Fax Machine

    Turn the black spool on the right clockwise to tighten the ribbon as shown. Recessed Arrow Black Spool Install the new print cartridge by inserting the recessed first and then placing the cartridge into its four holders. Top Cover Front Cover Press down on both sides of the top cover to close it securely.

  • Page 94: Phone Line Or Connections

    Phone Line or Connections Fax Machine Does Not Answer When Called Make sure the fax machine is in the correct receiving mode for your setup (either ONLY, FAX/TEL CTR). Check for dial tone. If possible, call your fax machine to hear it answer. If there is still no answer, check the telephone line cord connection.

  • Page 95: Handling Incoming Calls

    Handling Incoming Calls Double-Ring in FAX/TEL Mode The fax machine knows the incoming call is not a fax so it is signaling you to answer the telephone call. Pick up the fax machine handset or answer from an extension phone, and then press your fax machine’s Telephone Answer Code (default setting is #51).

  • Page 96: Routine Maintenance

    Routine Maintenance Cleaning the Scanner Before cleaning, unplug the power cord for safety. Clean the white bar and the glass strip under the bar with isopropyl alcohol on a lint-free cloth. Be careful not to bend the spring plate or drop anything into the fax machine. White bar Glass Strip Spring Plate...

  • Page 97: Packing And Shipping The Fax Machine

    Packing and Shipping the Fax Machine Whenever you transport the fax machine, use the packing materials that came with your fax machine. If you do not pack the fax machine correctly, you could void your warranty. Unplug the fax machine from the AC outlet. Do not unplug the fax machine after a print job until you hear the final click.

  • Page 98: Specifications

    Specifications Type Desktop Facsimile Transceiver Compatibility ITU-T Group 3 Coding System Modified Huffman (MH) Modem Speed 14400/12000/9600/7200/4800/2400; Automatic Fallback Original Input Width 5.8 inches to 8.5 inches (148 mm to 216 mm) Scanning/Printing Width 8.2 inches (208 mm) Automatic Document up to 10 pages Feeder (ADF) Paper Tray...
  • Page 99 Index Disclaimer & Warranties ......iii Distinctive Ring ........8-1 Accessories ..........ii Documents (Size)........6-1 Alternating Displays ......3-1 Answering Machine.......2-9 Automatic Transmission......6-2 Easy Receive..........5-4 ECM (Error Correction Mode) ....1-5 Entering Text .........4-2 Beeper Volume ........4-5 Error Messages ........13-2 Broadcasting ..........7-6 External Telephone......2-10 Broadcasting (Set Up Groups)....7-3 External Telephone Answering Device ..2-9 Brother Numbers ........
  • Page 100 Reduction (Printing) ......5-4 Reduction (Recommended Ratios) ..5-5 LCD (Liquid Crystal Display) ....3-1 Remote Codes (Changing).....5-6 Reports types of ........11-1 Maintenance (Routine) ......13-9 Resolution ..........6-3 Manual Dialing ........7-4 Ring Delay ..........5-2 MANUAL Mode ........5-1 Ring Volume..........4-5 Manual Transmission......6-2 RingMaster ..........8-1 Memory Storage ........4-6 Roll Over Phone Lines......2-6 Memory Transmission ......6-3 MSG CTR (Mode) .........5-1...
  • Page 101 WARNING ..........12-2 I - 3 I N D E X...

  • Page 102: Index

    I - 4 I N D E X...

  • Page 103: Remote Retrieval Access Card

    Remote Retrieval Access Card If you plan to retrieve voice or fax messages while away from your fax machine carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit in your wallet or organizer.
  • Page 104 R - 2...
  • Page 105 EQUIPMENT ATTACHMENT LIMITATIONS (For Canada Only) NOTICE: The industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction.
  • Page 106 ® Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, CANADA H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA or CANADA only. We can not...

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