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If you have difficulty operating your phone, the suggestions below should solve
the problem. If you still have difficulty after trying these suggestions, call
VTECH
Communications
at
1-800-595-9511. In Canada, call VTECH
Electronics at 1-800-267-7377.
•
Make sure the Power Cord is plugged in.
•
Make sure the telephone line cord is plugged firmly into the Base Unit
and the telephone wall jack.
•
Make sure the batteries are properly charged. If the 'LOW BATTERY'
message is shown, the battery pack needs charging.
•
Is the Handset registered to the Base? See Registration and Operation.
•
First check all the suggestions above.
•
If you still don't hear a dial tone, disconnect the Base Unit from the
telephone jack and connect a different phone. If there is no dial tone
on that phone either, the problem is in your wiring or local service. Contact
your local telephone company.
•
Household appliances plugged into the same circuit as the Base Unit can
sometimes cause interference. Try moving the appliance or the Base Unit
to another outlet.
•
You may be out of range. Either move closer to the Base, or relocate
the Base Unit.
•
The layout of your home may be limiting the range. Try moving the Base
Unit to another position.
•
Make sure you have the Handset ringer activated. To set the ringer, see
HANDSET and BASE SETTINGS.
•
Make sure the telephone line cord is plugged firmly into the Base Unit
and the telephone jack. Make sure the power cord is plugged in.
•
You may be too far from the Base Unit.
•
You may have too many extension phones on your telephone line to allow
all of them to ring. Try unplugging some of the other phones.
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•
Disconnect your Base Unit from the telephone jack, and plug in a regular
telephone. If you still hear other calls, the problem is probably in your
wiring or local service. Call your local telephone company.
•
Make sure the power cord is plugged in.
If the unit does not seem to be
responding normally, then try putting
the Handset in the cradle. If it does
not seem to respond, do the following
(in the order listed) :
1.
Disconnect the power to the
Base.
2.
Remove the Handset battery(s)
and spare batery pack from the
Base, if applicable.
3.
Wait a few minutes.
4.
Connect power to the Base.
5.
Re-install the battery pack (s)
6.
Watch for Handset to display :
•
Make sure the Answering System is turned ON. See Answering System
Operation - Turning Your Answering System ON/OFF for details.
•
Each Mailbox can be set independently to either record your callers'
messages or simply play your announcement without taking messages
(Answer Only mode). See Answering System Operation - ANSWER +
RECORD for details.
then
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