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Eicon Networks Diva 2430 User Manual

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  • Page 1 Diva 2430 ADSL Modem User’s Guide www.eicon.com...
  • Page 2 9800 Cavendish Blvd. Montreal, Quebec Canada H4M 2V9 Eicon Networks Corporation may use or distribute whatever information you supply in any way it believes appropriate without incurring any obligations to you. Eicon Networks Corporation is a business unit of i-data international a-s.

  • Page 3: Table Of Contents

    Contents Introduction ...4 Introducing the Diva 2430 ADSL Modem... 5 Package Contents ... 6 Setup ... 7 Overview ... 8 Connecting Microfilters ... 9 USB Setup ... 10 Ethernet Setup ... 15 Optional: Install the Diva Assistant... 18 LAN Setup... 20 Configuring Settings via the Web Interface...

  • Page 4: Introduction

    Introduction In This Section Introducing the Diva 2430 ADSL Modem...5 Package Contents ...6 Page 4...

  • Page 5: Introducing The Diva 2430 Adsl Modem

    1.5 Mbps and a maximum upload rate of 512 Kbps. Both Full-rate and G.Lite on the Diva 2430 can work with or without a splitter. See Package Contents on page 6 for more information on how Internet access is provided via ADSL.

  • Page 6: Package Contents

    ADSL Phone Cable CD-ROM Microfilters* Page 6 USB Cable Power Adapter Quickstart Phone Adapter (where required) In certain countries, a phone adapter is provided to enable you to connect your Diva 2430 to the telephone outlet standard for your region.

  • Page 7: Setup

    Setup In This Section Overview...8 Connecting Microfilters ...9 USB Setup ...10 Ethernet Setup ...15 Optional: Install the Diva Assistant...18 LAN Setup...20 Configuring Settings via the Web Interface...22 TCP/IP Setup ...26 Troubleshooting ...31 Page 7...

  • Page 8: Overview

    Setup: Overview Overview This chapter explains how to connect the Diva 2430 to a single computer or to a local area network. Connecting to Both Ports Once you connect a computer to either the USB or Ethernet port, you can connect a second computer to the unused port without reconfiguring the device.

  • Page 9: Connecting Microfilters

    Setup: Connecting Microfilters Connecting Microfilters Before installing the Diva 2430, be sure to install microfilters on all telephone devices, if required. Contact your ADSL provider if you are unsure if microfilters are needed for your installation. About Microfilters A microfilter is a small device designed to reduce interference between ADSL signals and your regular telephone signals.

  • Page 10: Usb Setup

    Diva 2430’s Ethernet port. To ensure a smooth installation, first install a computer using one port only, to make sure the device is working properly. Note: The Diva 2430 does not support USB under Windows 95, Macintosh, or other operating systems. For these systems, see Ethernet Setup on page 15.

  • Page 11: Step 1: Connect The Cables

    Connect the flat end of the USB cable into any available USB port on your computer, then plug the other end into the Diva 2430’s USB port. The USB port is labelled Once the USB cable is connected, Windows recognizes the device. See Step 2: Install USB Drivers on the following page to continue.

  • Page 12: Step 2: Install Usb Drivers

    Setup: USB Setup Step 2: Install USB Drivers Once the USB cable is connected, the ‘New Hardware Found’ window appears, followed by the ‘Add New Hardware Wizard’ window. Click ‘Next’ to begin. Select ‘Search for the best driver for your device’ then click ‘Next’. Select ‘Specify a location’...
  • Page 13 • If you are using Windows 2000, select ‘WIN2000’. • If you are using Windows Millennium Edition, select ‘WINME’. Click ‘OK’, then click ‘Next’. Windows identifies the driver as an ‘Eicon Diva 2430 Adapter’. Click ‘Next’ to begin installation of the driver.

  • Page 14: Step 3: Test Internet Access

    (PPPoE) software (not included with the Diva 2430). Contact your provider for more information. • If you still cannot access the Internet, you will need to inspect the Diva 2430’s configuration settings. This procedure is described in Configuring Settings via the Web Interface on page 22.

  • Page 15: Ethernet Setup

    Setup: Ethernet Setup Ethernet Setup The procedure in the following section describes how to set up the Diva 2430 using any system equipped with an Ethernet card and capable of communicating via the TCP/IP protocol. This includes Windows, Macintosh, and Linux. This procedure assumes your Ethernet card is installed according to the manufacturer’s instructions.
  • Page 16 Consult the following diagram when connecting the cables. Do not install one computer to both ports on the device. Procedure Connect the Diva 2430 to an electrical outlet using the power adapter. The power connector is labelled Connect the Diva 2430 to your ADSL telephone outlet (RJ11) using the supplied ADSL cable.
  • Page 17 (PPPoE) software (not included with the Diva 2430). Contact your provider for more information. • If you still cannot access the Internet, you will need to inspect the Diva 2430’s configuration settings. This procedure is described in Configuring Settings via the Web Interface on page 22.

  • Page 18: Optional: Install The Diva Assistant

    From the ‘Welcome’ screen, click ‘Installation’, then click ‘Diva Software’. The Diva 2430 Setup Wizard starts. The Diva Assistant is very useful when setting up the Diva 2430 on a LAN. Note: If the setup program does not start on its own, double-click ‘My Computer’ on your desktop, double-click your CD-ROM drive, then double-click the ‘SETUP.EXE’...
  • Page 19 Setup: Optional: Install the Diva Assistant Click ‘Next’ and follow the onscreen instructions. In the ‘Installation Complete’ window, click ‘Finish’. After you click ‘Finish’, you will see a message stating that you must restart your computer before launching the software. Click ‘Yes’. You may encounter problems with the Diva Assistant if you do not restart your computer after installation.

  • Page 20: Lan Setup

    Diva 2430. This also lets you easily change the device IP address if required. DHCP Server The Diva 2430 has a built-in DHCP server. When you drop the Diva 2430 into a LAN, the Diva 2430 senses if another DHCP server exists and de-activates its own DHCP services.
  • Page 21 Diva Assistant Web Interface The Diva Assistant (for Windows 95 or later) can detect the Diva 2430 over a LAN and can change the LAN IP address for you, without having to change your own IP address settings. Follow these steps: Connect the Diva 2430 to your LAN using a straight-through cable (sold separately).

  • Page 22: Configuring Settings Via The Web Interface

    If you do not have access to the Diva Assistant, start your web browser and click ‘File’, ‘Open’. Type 192.168.1.1 and click ‘OK’. Note: The IP address 192.168.1.1 is the default IP address for the Diva 2430. If you have changed the IP address, you must use the new address.
  • Page 23 Setup: Configuring Settings via the Web Interface The ‘Log in’ page appears. Click ‘Log in’ to see the main menu. (By default the Diva 2430 has no password.) The main menu appears. To access any of the configuration menus, click on the links below the ‘Administration’...
  • Page 24 Diva 2430, when the ADSL line was down and your provider’s server was not available. If, after a minute, it is still not working, reboot your computer in order to force a new DHCP request.
  • Page 25 Setup: Configuring Settings via the Web Interface Page 25 ADSL Settings This menu allows you to choose the ADSL mode (‘G.lite’ or ‘Multimode’). It is recommended that you keep the mode set to ‘Multimode’ as this includes attempts to negotiate ‘Full-rate (G.992.1)’, ‘G.Lite (G.992.2)’, and ‘ANSI T1.413’. The new settings take effect immediately upon clicking ‘Save’.

  • Page 26: Tcp/Ip Setup

    Setup: TCP/IP Setup TCP/IP Setup To be able to communicate with the Diva 2430 via Ethernet, your computer must have TCP/IP installed and configured to act as a DHCP client. This allows your computer to acquire its IP address and other settings from your provider’s DHCP server dynamically.

  • Page 27: Windows 95/98

    Windows 98. If TCP/IP is already installed on your system, go to Configuring TCP/IP (below). Note that if you have more than one adapter installed on your system, you will have to use the adapter that is in use by the Diva 2430. Procedure Click ‘Start’, ‘Settings’, ‘Control Panel’.

  • Page 28: Windows Nt 4.0

    If TCP/IP is already installed on your system, see Configuring TCP/IP (below). Note that if you have more than one adapter installed on your system, you will have to use the adapter that is in use by the Diva 2430. Procedure Double-click the ‘Network’...

  • Page 29: Windows 2000

    (TCP/IP) installed and properly configured. Note that if you have more than one adapter installed on your system, you will have to use the adapter that is in use by the Diva 2430. Procedure Click ‘Start’, ‘Settings’, ‘Network and Dial-up Connections’, then ‘Local Area Connection’.

  • Page 30: Macintosh (Mac Os 8 Or Later)

    Setup: TCP/IP Setup Macintosh (Mac OS 8 or later) TCP/IP is installed by default with your Mac OS. If it is not in the Control Panels folder, reinstall it from your System Installation CD. Procedure From the Apple menu, select ‘Control Panels’. Select ‘TCP/IP’.

  • Page 31: Troubleshooting

    ‘Direct Connection to the Internet’ is enabled. Click ‘OK’ and retry. • If your Diva 2430 is connected to a LAN, the device may be working properly but may not be accessible across the LAN. This is because the Diva 2430 needs to be on the same subnet as the computer you are using to access it.
  • Page 32 Setup: Troubleshooting • If your Diva 2430 is connected to a LAN, make sure it is the only device with the IP address 192.168.1.1. To verify, ping the address 192.168.1.1. If you get a reply, disconnect the Diva 2430 from your LAN and ping 192.168.1.1 again. If you still get a reply, you have two devices on the same LAN with the same IP address.

  • Page 33: Using Your Diva 2430

    Using your Diva 2430 In This Section About the Diva Assistant ...34 Indicator Lights ...37 Resetting the Device ...38 Page 33...

  • Page 34: About The Diva Assistant

    • Online help is available from the ‘Help’ menu. You can also access context-sensitive help by press Shift-F1, then clicking on a field or button. • If the Diva Assistant is unable to find the Diva 2430, check that your cables are connected properly and that you have restarted your computer. See Troubleshooting on page 31 for more information.
  • Page 35 Using your Diva 2430: About the Diva Assistant System Tray Icon Once you install the Diva Assistant and restart your computer, the Diva Assistant icon will appear in the system tray. The Diva Assistant program group is installed on your ‘Start’ menu.
  • Page 36 Using your Diva 2430: About the Diva Assistant Performance Tab Tools Tab Diagnostic Log Tab This tab displays information about incoming and outgoing bandwidth usage. You can drag the performance windows onto the desktop. Starts the web-based configuration interface using your default browser.

  • Page 37: Indicator Lights

    Using your Diva 2430: Indicator Lights Indicator Lights The lights on the front of the device reflect the status of the Diva 2430. ADSL Light • Solid Green: An ADSL connection has been established. This does not mean you can access the Internet (you may need to install PPPoE software to do so).

  • Page 38: Resetting The Device

    Note: This procedure will return the default IP address of the Diva 2430 to 192.168.1.1. If you changed the IP address of the Diva 2430 from this default setting, you will need to use the default IP address 192.168.1.1 to access the configuration menu.

  • Page 39: Web-Based Configuration Interface

    Web-based Configuration Interface In This Section Overview...40 Starting the Web-based Configuration Interface ...41 Saving and restoring configuration files...43 Upgrading Firmware ...44 Resetting to Factory Defaults ...46 Page 39...

  • Page 40: Overview

    Web-based Configuration Interface: Overview Overview The Diva 2430 uses your ordinary telephone line to provide an ADSL connection to your Internet Service Provider or corporate network. Many options and settings are set to default values that give good results for most cases.

  • Page 41: Starting The Web-Based Configuration Interface

    Enter the system password, if required, and click ‘Log In’. By default, there is no password. Note: The IP address 192.168.1.1 is the default IP address for the Diva 2430. If you have changed the IP address, you must use the new address.
  • Page 42 Diva 2430, as the ADSL line was down and your provider’s server was not available. If, after a minute, it is still not working, reboot your computer in order to force a new DHCP request.

  • Page 43: Saving And Restoring Configuration Files

    Saving and restoring configuration files The web-based configuration interface makes it easy to save and restore configuration settings on the Diva 2430. This is useful for backup purposes or if you intend to maintain several different configurations. When you save the configuration settings, they are stored in a file on your computer.

  • Page 44: Upgrading Firmware

    The Diva 2430 CD contains firmware that may be more recent than the version currently installed on your Diva 2430. In addition, Eicon Networks posts the latest Diva 2430 firmware on its web site. An added benefit of visiting the Eicon Networks web site is that you can register your purchase.
  • Page 45 This may take a few minutes. Do not turn off or unplug the device during this time. When complete, the Diva 2430 is automatically reset to activate the new firmware. There is no need to click the ‘Reset’ button on the ‘Main Configuration’ menu.

  • Page 46: Resetting To Factory Defaults

    Click ‘Reset factory settings’. Note: This procedure will return the default IP address of the Diva 2430 to 192.168.1.1. If you changed the IP address of the Diva 2430 from this default setting, you will lose contact with the web configuration interface after the reset is completed. To get back to ‘Main Configuration’...

  • Page 47: Advanced Topics

    Advanced Topics In This Section Security...48 Virtual Private Networking ...53 Page 47...

  • Page 48: Security

    Connecting your computer to the Internet or a remote corporate network creates a wide range of benefits but also exposes your computer to certain risks. To safeguard your data and systems, the Diva 2430 provides security features. For starters, access to the device is not allowed through your ADSL line.

  • Page 49: Automatic Log Out

    Automatic Log Out The Diva 2430 applies an automatic time-out to configuration sessions. When a configuration session is idle for more than the time-out value, the Diva 2430 automatically logs the user out. This reduces the risk of unauthorized persons taking advantage of a logged-in computer that has been left unattended.

  • Page 50: System Password

    Advanced Topics: Security System password The Diva 2430 provides a system password that restricts access to the web-based configuration and command line interfaces. This ensures that configuration changes can only be made by authorized personnel. By default, no password is defined.

  • Page 51: Disable Inbound Server Requests

    Advanced Topics: Security Disable Inbound Server Requests This option drops all incoming server requests from the ADSL line addressed to a well-known port (less than 1024). This effectively blocks requests for the most common servers (such as HTTP, FTP, Telnet, etc.). By default, this option is not checked.

  • Page 52: Ip Traffic Only

    Advanced Topics: Security IP Traffic Only If checked, only IP traffic is accepted or sent, and other network traffic (such as IPX or Appletalk) is dropped. Enabling this option can improve the performance of your network. By default, this option is not checked. Enabling this Option From the main page, click ‘Security’.

  • Page 53: Virtual Private Networking

    Advanced Topics: Virtual Private Networking Virtual Private Networking A virtual private network (VPN) is an interconnection between two networks that uses the PPTP (point-to-point tunneling protocol). By using the Internet to transport data, a VPN can eliminate long distance charges associated with traditional dial-up solutions. Since PPTP provides a secure connection, network security is not compromised.
  • Page 54 Advanced Topics: Virtual Private Networking Enter a name for your connection. Select ‘Microsoft VPN Adapter’ as the device. Click ‘Next’. You will see the following dialog box. Enter the IP address or host name of the VPN server in the ‘Host name or IP Address’ field.
  • Page 55 Advanced Topics: Virtual Private Networking The Network Connection Wizard opens. Click ‘Next’. Select ‘Connect to a private network through the Internet’ and click ‘Next’. Select ‘Do not dial the initial connection’ and click ‘Next’. Page 55...
  • Page 56 Advanced Topics: Virtual Private Networking Enter the host name or IP address of the VPN server, then click ‘Next’. The Connection Availability screen appears. Select ‘For all users’ to make the connection available to all users on your network, or ‘Only for myself’ to reserve the connection for personal use.
  • Page 57 Advanced Topics: Virtual Private Networking Page 57 Dialing the VPN To connect to the VPN, double-click the connection you just created. When prompted, enter your user name and password and click ‘Connect’. You will see a Dial-Up Networking dialog box, showing the details of your connection. Note: The bps value reported by this dialog box is your LAN Ethernet speed.

  • Page 58: Specifications And Regulatory Information

    Specifications and Regulatory Information: Virtual Private Networking Page 58 Specifications and Regulatory Information In This Section Specifications...59 Regulatory Information ...62...

  • Page 59: Specifications

    Specifications and Regulatory Information: Specifications Specifications General Specifications Packaging Contents • Diva 2430 ADSL Modem • Diva 2430 CD-ROM (includes Diva Assistant software, documentation in PDF and HTML formats, and bonus third-party software) • Installation Guide • USB cable • Ethernet crossover cable (RJ45) •...
  • Page 60 Specifications and Regulatory Information: Specifications Software and Firmware Specifications Installation Features • Easy access to configuration pages via a web browser • Auto detection of common problems (connection not possible, incorrect configuration, etc.) Administration Features • Web-based interface (accessed via a web browser) •...
  • Page 61 ATM Features • AAL5 (ATM Adaptation Layer 5) • VC Multiplexed • LLC Encapsulation • UNI 3.0, 3.1 • F4/F5 OAM Cells (ATM Loopback) • Precise Peak Cell Rate Traffic Shaping on a per VC basis • Up to 8 active VCs •...

  • Page 62: Regulatory Information

    Specifications and Regulatory Information: Regulatory Information Regulatory Information • Regulatory Information for the United States ...63 • Regulatory Information for Canada ...65 • Regulatory Information for the European Union...66 Page 62...

  • Page 63: Regulatory Information For The United States

    Specifications and Regulatory Information: Regulatory Information Regulatory Information for the United States Warning: Changes or modifications to this unit not expressly approved by Eicon Networks Corporation could void the user's authority to operate the equipment. Declaration of Conformity Eicon Networks Corporation...
  • Page 64 Specifications and Regulatory Information: Regulatory Information Page 64 If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. If advance notice isn't practical, the telephone company will notify the customer as soon as possible.

  • Page 65: Regulatory Information For Canada

    Specifications and Regulatory Information: Regulatory Information Regulatory Information for Canada NOTICE: The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. Industry Canada does not guarantee the equipment will operate to the user’s satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.

  • Page 66: Regulatory Information For The European Union

    Specifications and Regulatory Information: Regulatory Information Regulatory Information for the European Union This equipment displays the full compliance with the requirements of the Radio & Telecommunications Terminal Equipment, EMC and Low Voltage Directives (1999/5/EC, 89/336/EEC and 72/23/EEC). Safety Status: TNV-3 No voltages within this equipment exceed SELV voltages.

  • Page 67: Index

    Index Page 67...
  • Page 68 Security 48 Setup 7 Specifications 59 Specifications and Regulatory Information 58 System password 50 Upgrading the Diva 2430 Firmware 44 USB Setup for Windows 98/200 10 Using your Diva 2430 33 Virtual Private Networking (VPN) 53 Web-based Configuration Interface 39...

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