Troubleshooting Tips - GE PDW9700NII - ProfileTM Dishwasher Owner's Manual

Before you call for service...
Troubleshooting Tips
Problem Possible Causes What To Do
Dishwasherwon't run
• Replace fuse or resetcircuitbreaken Remove anu otherappliances from
the circuit.
• Insome installations, the powerto the dishwasher i s providedthrougha
wallswitch,often locatednextto the disposer switch.Hakesureit is on.
Control panel is locked • Unlockcontrolpanel.Seepage 6.
Control panel needsto be • Turnoff powerto the dishwasher ( circuitbreakeror wall switch)for
rebooted 30 seconds; t henturn backon.
Controlpanel lights Time too long between • Eachpad mustbe touchedwithin 5 minutesof the others.
go offwhen you're touching of selectedpads To relight,touch anu pad again,or unlockand relatchdoon
setting controls
Water standing in This is normal • A smallamountof cleanwater aroundthe outlet on thetub
the bottom of the tub bottomat the backof thetub keeps the pumpseallubricated.
Water won't pump Drainis clogged • If Uouhavean air gap,cleanit. Seepage 15.
out of the tub • If the dishwasher d rainsintoa disposer, run disposer clean
• Checkto seeif uour kitchensinkisdrainingwell.If not, you
mau needa plumben
Steam This is normal • Warm,moistair comesthroughthevent buthe door latch duringdrying
and whenwater is beingpumpedout. Thisisnecessaru for druing.
Sanitized light does Thedoor was openedand the • Donot interruptthe cucleanutimeduring or after mainwash.
not illuminate at the cycle was interrupted during
end of the cycle or after the main wash portion
(Anti-Bacteria Theincoming water • Raise the water heatertemperatureto between120°Fand 140°E
cyde only) temperature was too low
Noise Normaloperating sounds • Theseare all normal.Noaction isrequired.
Detergentcup opening
Water enteringdishwasher
Themotor stopsand starts at
various times during the cycle
Drainpump soundsduring
pumpout
Drying fan running for 2-4 hours
offer CLEAN light isilluminated
(TopControl Panelmodelsonly)
Rattlingdisheswhen the spray
arm rotates
Fuseis blownor circuit breaker
is tripped
Poweristurned off
• Hakesuredishesareproperlgloaded.SeetheLoodingthe
dishwasher r ackssection.
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