Solving Problems - Samsung DVD-V642K Instruction Manual

Solving Problems

Problems and Solutions (VCR)
Before contacting the Samsung after-sales service, perform the following simple checks.
Problem
No power Check that the power plug is connected to a wall outlet.
Have you pressed the STANDBY/ON button?
You cannot insert a video cassette A video cassette can only be inserted with the window
side up and the safety tab facing you.
You cannot insert a video cassette A video cassette can only be inserted with the window
side up and the safety tab facing you.
No playback picture or the picture Check to see if you are using a prerecorded tape.
is distorted
Noise bars or streaks on playback Press the TRK (
❿ II
When the button is pressed A still picture may have "noise bars", depending on the
during playback, the still picture condition of the tape. Press the TRK (
has severe "noise bars" streaks buttons during SLOW motion to minimize this effect.
Video Head Cleaning If poor pictures appear on a variety of cassettes, the
video heads may need cleaning. This is not a
common problem and unless it appears, the heads
should not be cleaned. When cleaning the video
heads, read all instructions provided with the head
cleaning cassette. Incorrect head cleaning can
permanently damage the video heads.
If you are unable to solve the problem after reading the above instructions, note:
The model and serial number on the rear of your DVD-VCR
The warranty information
A clear description of the problem
Then contact your nearest SAMSUNG after-sales service.
Explanation/Solution
or ) buttons to minimize this effect.
or )
Troubleshooting Guide (DVD)
Before requesting service (troubleshooting)
Disc does not
Ensure that the disc is installed with the label side facing up.
play.
Check the region number of the DVD.
This player cannot play CD-ROMs, DVD-ROMs, etc. Insert a DVD, a CD.
5.1 channel sound is reproduced only when the following conditions are met. :
5.1 channel sound
1) The DVD-VCR player is connected with the proper amplifier
is not being
2) The disc is recorded with 5.1 channel sound.
reproduced.
Check whether the disc being played has the "Dolby 5.1 ch" mark on the outside.
Check if your audio system is connected and working properly.
The features or action cannot be completed at this time because:
The icon
1. The DVD's software restricts it.
appears on
2. The DVD's software doesn't support the feature (e.g., angles).
screen.
3. The feature is not available at the moment.
4. You've requested a title or chapter number or search time that is out of
range.
Playback mode dif- Some of the functions selected in the Setup Menu may not work properly
fers from the Setup if the disc is not encoded with the corresponding function.
Menu selection.
The screen ratio
The Screen Ratio is fixed on your DVDs.
cannot be changed.
Make sure you have selected the correct Digital Output in the Audio
No audio.
Options Menu.
Press power on from a cold start with no disc in the unit. Press the ➛ ➛
Forgot password
and ❿ ❿ buttons simultaneously on the front panel for five seconds. Switch
off and on the DVD-VCR by pressing STANDBY/ON button. The Parental
Mode is now unlocked as indicated on the display. You can now set your
rating level and change your password to a new number.
Go to the contents and find the section of the instruction book that contains
If you experience
the explanations regarding the current problem, and follow the procedure
other problems.
once again.
If the problem still cannot be solved, please contact your nearest
authorized service center.
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