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SD Card can't be
detected
Can't view the
downloaded JPEG
file
The
size
of
internal memory or
SD card (if inserted)
seems to reduce after
a sudden battery
failure during video
recording.
If you have a problem that cannot be solved by using this manual, we
encourage you to visit us online or contact our Customer Services Department
with any problems and/or suggestions that you might have. Our support
representative will be happy to assist you.
Before requesting support, please be ready to provide or include the
information below:
• The name of your product or model number (the model number is typically
located on the back or bottom of your product).
• The specific problem you are experiencing.
• The actions you took right before the problem occurred.
Internet: www.vtechkids.com, or www.vtechcanada.com
Phone: 1-800-521-2010 in the U.S., or 1-877-352-8697 in Canada.
1. Check if the SD card is correctly inserted.
2. Check if the SD card is less than 32MB in
capacity. The Princess Digital Camera
doesn't support SD cards of less than 32MB.
3. Check to see if it is the correct type of card. The
Princess Digital Camera doesn't support
MMC or other formats.
Please check if the downloaded JPEG is Standard
Baseline JPEG format. Other formats such as
Progressive or CMYK JPEG are not supported.
the
Please back up all the files in the memory and
then format the internal memory or SD card.
16
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