Dell B1260dn User Manual page 126

Printing problems
Condition
The machine does not The printer driver may be incorrectly installed.
print.
The machine is malfunctioning.
The document size is so big that the hard disk
space of the computer is insufficient to access the
print job.
The output tray is full.
The machine selects print The paper option that was selected in the
materials from the wrong Printing Preferences may be incorrect.
paper source.
A print job is extremely The job may be very complex.
slow.
Half the page is blank. The page orientation setting may be incorrect.
The paper size and the paper size settings do not
match.
The machine prints, but The machine cable is loose or defective.
the text is wrong,
garbled, or incomplete.
The wrong printer driver was selected.
The software application is malfunctioning.
The operating system is malfunctioning.
Possible cause Suggested solutions
Uninstall and reinstall the machine's driver.
Check the display message on the control panel to see if the machine is indicating a
system error. Contact a service representative.
Get more hard disk space and print the document again.
Once the paper is removed from the output tray, the machine resumes printing.
For many software applications, the paper source selection is found under the Paper tab
within the Printing Preferences. Select the correct paper source. See the printer driver
help screen.
Reduce the complexity of the page or try adjusting the print quality settings.
Change the page orientation in your application. See the printer driver help screen.
Ensure that the paper size in the printer driver settings matches the paper in the tray.
Or, ensure that the paper size in the printer driver settings matches the paper selection
in the software application settings you use.
Disconnect the machine cable and reconnect. Try a print job that you have already
printed successfully. If possible, attach the cable and the machine to another computer
that you know works and try a print job. Finally, try a new machine cable.
Check the applicatinon's printer selection menu to ensure that your machine is selected.
Try printing a job from another application.
Exit Windows and reboot the computer. Turn the machine off and back on again.
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5. Troubleshooting