Steps to basic printing
Maintaining your printer
Troubleshooting
Appendix
Index
Printer has a paper jam
If the paper is lodged too far into the printer and can't be removed:
Press the Power button to turn the printer Off.
1
Press the Power button to turn the printer back On.
2
If the printer does not eject the page, turn the printer Off.
3
Pull firmly on the paper to remove it. If you cannot reach the paper
4
because it is too far into the printer, raise the front cover and pull
the paper out of the printer.
Close the front cover.
5
Press the Power button to turn the printer On.
6
Resend your document to print.
7
Document prints with mistakes or poor quality
Print is too dark or smudged
• Make sure the paper is straight and unwrinkled.
• Let the ink dry before handling the paper.
• Make sure the Media Type setting in the printer software matches
the type of paper loaded in the printer.
Troubleshooting
42
Need help?
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