Steps to basic printing
Maintaining your printer
Troubleshooting
Appendix
Index
General printing problems
When there is a problem, first make sure:
• The power supply is connected to the printer and plugged into a
properly grounded electrical outlet.
• The printer is turned On.
• The printer cable is securely attached to both your computer and
printer.
• If you are using a parallel cable, the cable is IEEE 1284-compliant
and supports bidirectional printing.
• If you are using a parallel cable, bidirectional support is enabled in
your printer software:
From the printer's Control Program, click the Options tab.
1
Make sure Enable Bidirectional Support is checked.
2
For additional help, refer to the Troubleshooting section of your
printer software Help files.
Troubleshooting
35
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