Changing Printers In Fabric Manager; Changing The Time In Fabric Manager; Odbc Driver Installer Error; Fmsupportshow Output File Is Empty - Brocade Communications Systems A7533A - Brocade 4Gb SAN Switch Base Administrator's Manual

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Additional problem areas

Changing printers in Fabric Manager

If you have multiple printers configured, selecting a non-default printer on the page setup dialog in
Fabric Manager might crash the Fabric Manager client when you click OK. This occurs rarely on
some Windows hosts. To prevent the Fabric Manager client from crashing, do not change the
printer from the page setup dialog. Either change the printer from the print dialog or change the
default printer on Windows and then close and relaunch the Fabric Manager client.

Changing the time in Fabric Manager

When running Fabric Manager server and client on the same or different machines, if the host time
is changed by a minute the client and server stop communicating properly. They continue to
communicate, but not correctly.
If the Fabric Manager client is open when the time is changed on the host, then when the client is
closed, no data is persisted to the server and a dialog appears asking if you want to close the client
without saving. It appears the client and server are having a problem communicating. This can
happen for multiple reasons, one common reason being if the host time is being updated by an
NTP server, then the host time can change periodically.
When the system time is advanced on some Windows platforms, the Fabric Manager server
restarts. When this happens, all the Fabric Manager clients close their connections to the Fabric
Manager server and must be restarted as well. This is a fast restart, so normally no damage
occurs. However, if performance monitoring is scheduled to run at the same time, a round of data
collection might be lost. Normally this only happens twice a year when time has to be advanced or
decreased for daylight savings.

ODBC driver installer error

The Open DataBase Connectivity (ODBC) driver installer package does not come with JVM. Make
sure that the JRE is already installed on your system before you run the ODBC driver installer.
Otherwise, you get an error message saying that Java-VM is not installed.

fmsupportshow output file is empty

On Windows, if the FM_HOME environment variable becomes corrupted, then when you run
fmsupportshow, an output file with the proper name and timestamp is created in the wrong
directory and is empty.
To fix this problem, edit the FM_HOME environment variable to have the correct path.

Failed to connect to database error

During the course of installation, the installer log may report some SQL errors. These can safely be
ignored with one exception. If you see an error stating Failed to connect to database, contact
Technical Support.
362 Fabric Manager Administrator's Guide
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