Checking For No Client/Server Interaction; Installing A Compatible Client; Server; Firmware Download Failure With Downgraded Os Version - Brocade Communications Systems A7533A - Brocade 4Gb SAN Switch Base Administrator's Manual

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Server issues

If the client has an incompatible version, a warning is issued.

Checking for no client/server interaction

1. Ensure that the server name is correct.
2. Ensure that the port number is correct.
3. Ensure there is IP connectivity (for example, using ping or trace route).
4. Check for the presence of firewalls.
5. Ensure that the proper ports are opened if a firewall is present.

Installing a compatible client

1. Uninstall the incompatible client, see
2. Automatically install a compatible version by opening a browser window and typing the Fabric
Determining whether the problem is on the client or the server
1. Run another client.
2. Check the server log for any errors.

Firmware download failure with downgraded OS version

When SSL is enabled and firmware is downgraded from Fabric OS versions 5.3 or later to version
5.2 or earlier, the HTTP daemon does not restart automatically. This may cause Fabric Manager to
report an error in the firmware download window. If you encounter this issue, restart the HTTP
daemon on the switch (using the CLI) before continuing operations from Fabric Manager.

Server issues

If you suspect the problem is related to the server, check the following areas:
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See "Blocked port numbers"
Manager server hostname or IP address in the Address field; for example:
http://FMserverhost1.companyname.com/
http://192.168.10.11/
If the other client displays correct data, the problem is probably client-related. If it displays
incorrect data, then the problem is probably associated with the server.
If errors exist, it is probably a server problem if the client is operating incorrectly.
"Checking switch access"
"Checking server CPU usage"
"Checking statistics collection"
"Checking server IP interface configuration in a multihome server environment"
on page 11 for a complete list of ports and firewall requirements.
"Fabric Manager client uninstall"
on page 353
on page 353
on page 353
on page 37.
on page 353
Fabric Manager Administrator's Guide
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