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Panasonic WV-NW502S Operating Instructions Manual

Panasonic WV-NW502S Operating Instructions Manual

Operating instructions
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Table of Contents

Operating Instructions

Network Camera

WV-NP502
Model No.
WV-NW502S
5 0 2
- N P
W V
WV-NP502
WV-NW502S
(Lens is option for WV-NP502.)
Before attempting to connect or operate this product,
please read these instructions carefully and save this manual for future use.
No model number suffix is shown in this manual.

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Summary of Contents for Panasonic WV-NW502S

  • Page 1: Operating Instructions

    Operating Instructions Network Camera WV-NP502 Model No. WV-NW502S 5 0 2 - N P WV-NP502 WV-NW502S (Lens is option for WV-NP502.) Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use.
  • Page 2: Table Of Contents

    Transmit images at a designated interval or notification [Notification] ........61 period (FTP periodic image transmission) ..13 Configure the settings relating to Panasonic Save images on the SD memory card when alarm protocol [Notification] ........62 images fail to transmit using the FTP periodic Configure the setting relating to the image image transmission function ......
  • Page 3 periodic image transmission [FTP img. trans.] ..78 Configure the settings relating to the schedules [Schedule] ..............80 Maintenance of the camera [Maintenance] ....81 Check the system log [System log] ...... 81 Upgrade the firmware [Upgrade] ......82 Reset the settings/Reboot the camera [Default reset] ............
  • Page 4: Preface

    • WV-NP502: Network camera (for indoors) • WV-NW502S: Network camera (for under eave installation) * The windows displayed in these instructions represent WV-NP502. Refer to the installation guide for descriptions of how to install this product and of how to connect to a network.
  • Page 5: Monitor Images On A Pc

    Step 2 (Example: http://192.168.0.11:8080) Enter the IP address designated using the Panasonic IP • When the PC is in a local network, configure the setup software in the address box of the browser.
  • Page 6 Important: • To enhance the security, change the password for the user name "admin". It is recommended to change this password periodically. • When displaying multiple H.264 (or MPEG-4) images on a PC, images may not be displayed depending on the performance of the PC.
  • Page 7: About The "Live" Page

    About the "Live" page !2 !3 !4 q [Setup] button (*1) t [Image capture size] buttons Displays the setup menu. The button will turn green These buttons will be displayed only when a JPEG and the setup menu will be displayed. image is displayed.
  • Page 8 y [Zoom] buttons !2 Alarm occurrence indication button (*2) [x1] button: The letter "x1" will turn green and This button will be displayed and will blink when an images in the main area will be displayed at x1. alarm has occurred. When this button is clicked, the [x2] button: The letter "x2"...
  • Page 9 Note: Note: • When a user is using the audio transmission func- • When operated by a lower access level user, tion with "Interactive(Half-duplex)" selected, the images displayed on the screen may be changed receiver button and the transmission button will be temporarily.
  • Page 10: Monitor Images From Multiple Cameras

    • When displaying images from 4 cameras on a multi-screen, panning, tilting and zooming operations are available only for images from the Panasonic PTZ network cameras. • Only JPEG images can be displayed on a multi-screen. Audio will not be heard.
  • Page 11: Record Images On The Sd Memory Card Manually

    Record images on the SD memory card manually Images displayed on the "Live" page can be recorded on the SD memory card manually. This button is operable only when "Manual" is selected for "Save trigger" on the setup menu. ( page 27) Images recorded on the SD memory card can be copied onto the PC.
  • Page 12: Action At An Alarm Occurrence

    Notify of alarm occurrences to the designated IP addresses (Panasonic alarm protocol notification) This function is available only when a Panasonic device, such as the network disk recorder, is connected to the sys- tem. When "On" is selected for "Panasonic alarm protocol notification", the connected Panasonic device will be noti- fied that the camera is in the alarm state.
  • Page 13: Transmit Images Onto An Ftp Server

    Transmit images onto an FTP server Images can be transmitted to an FTP server. By configuring the following settings, transmission of images captured at an alarm occurrence or captured at a designated interval to an FTP server will become available. Important: •...
  • Page 14: Save Images On The Sd Memory Card When Images Fail To Transmit Using The Ftp Periodic Image Transmission Function

    Images saved on the SD memory card can be obtained from the [SD memory card] tab of the "Basic" page. ( page 26) To use the SD memory recording function featured in Panasonic’s network disk recorder, select "Off" for "FTP peri- odic image transmission" ( page 77) and "FTP error" for "Save trigger" ( page 27).
  • Page 15: Display The Log List

    Display the log list The setting items of the cameras will be displayed in list form. • Alarm log: Logs of the alarm occurrences such as time and date of the alarm occurrences and the alarm type will be displayed. •...
  • Page 16: About The Log List Window

    About the log list window • The recording timing of logs are as follows. Alarm log: Alarm occurrence time and date will be [Number of the listed logs] filed as a log. Total number of the logs of the selected log type and a Manual log: Time and date when recording of number of the log being displayed on the top of the log images onto the SD memory card started will be...
  • Page 17: Playback Of Images On The Sd Memory Card

    Playback of images on the SD memory card When clicking a time and date listed on the log list window, the "Live" page will turn to the "Playback" page. When images associated with the clicked time and date are on the SD memory card, the first image of them will be displayed.
  • Page 18 I SD card [TOP] button The first image will be displayed. [Start] button The selected image will be downloaded onto the PC. [PREV IMAGE] button Before downloading images, designate the destination The previous frame will be displayed and paused when directory in advance.
  • Page 19: About The Network Security

    About the network security Equipped security functions The following security functions are featured in this camera. q Access restrictions by the host authentication and the user authentication It is possible to restrict users from accessing the camera by setting the host authentication and/or the user authentication to "On".
  • Page 20: Display The Setup Menu From A Pc

    Display the setup menu from a PC The settings of the camera can be configured on the setup menu. Important: • The setup menu is only operable by users whose access level is "1. Administrator". Refer to page 66 for how to configure the access level.
  • Page 21: How To Operate The Setup Menu

    How to operate the setup menu Important: • When there are two or more [Set] and [Execute] but- tons on the page, click the respective button to the edited setting item. <Example> Menu buttons Setup page Step1 When completing the setting items in field A, click Click the desired button in the frame on the left of the the [Set] button (A-1) below field (A).
  • Page 22: About The Setup Menu Window

    About the setup menu window !3 Status display area q [Live] button w [Basic] button e [Image/Audio] button r [Multi-screen] button t [Alarm] button y [Advanced func.] button u [User mng.] button !4 Setup page i [Server] button o [Network] button !0 [Schedule] button !1 [Maintenance] button !2 [Help] button...
  • Page 23 !0 [Schedule] button Displays the "Schedule" page. On the "Schedule" page, it is possible to designate time zones to allow to receive alarm input or to allow to activate the VMD detection function. ( page 80) !1 [Maintenance] button Displays the "Maintenance" page. System log check, firmware upgrade and initialization of the setup menu can be carried out on the "Maintenance"...
  • Page 24: Configure The Basic Settings Of The Camera [Basic]

    Available number of characters: 0 - 20 characters Out: Does not apply summer time. Default: WV-NP502 Default: Out (WV-NW502S appears for WV-NW502S.) [Camera title on screen] [Date/time] Select "On" or "Off" to determine whether or not to dis- Enter the current time and date. When "12h" is selected play the camera title on the screen.
  • Page 25 [OSD position] • OSD position Note: Select the position where the time and date and a char- • Power LED [Green]: This LED will light when the acter string to be displayed on the image of the "Live" power is on. page.
  • Page 26: Configure The Settings Relating To The Sd Memory Card [Sd Memory Card]

    SD memory card may become shorter. [Remaining capacity notification] When the mail notification function or the Panasonic alarm protocol function is used to provide notification of the remaining capacity of the SD memory card, select a level to be notified at from the following.
  • Page 27 [Save trigger] [Image saving interval/Number of images to be Select a trigger to save images on the SD memory card saved] from the following. • Image saving interval FTP error: Saves images when images have failed to When "Alarm input" or "Manual" is selected for "Save transmit to the FTP server by the FTP periodic trigger", select an interval (frame rate) of saving images image transmission function.
  • Page 28 • Save/obtain the alarm logs, the manual logs, the FTP error logs and the system logs • Save/obtain images recorded using the SD memory recording function of Panasonic's net- work disk recorder. • Play/download images on the SD memory card...
  • Page 29: Access Copy Images Saved On The Sd Memory Card Onto The Pc [Sd Memory Card Images]

    Access copy images saved on the SD memory card onto the PC [SD mem- ory card images] Click the [SD memory card] tab on the "Basic" page. ( pages 20 and 21: How to display/operate the setup menu) The following are descriptions of how to copy images saved on the SD memory card onto the PC. It is necessary in advance to select "Allow"...
  • Page 30 Possible number of images that can be saved on the SD memory card (as indications) Important: • The numbers on the following table are just indications. They are not actual numbers of images that can be saved on the SD memory card. Numbers will differ according to photographic subject to the SD memory card. Image capture size: 1 280x960 Capacity of Image quality...
  • Page 31 Image capture size: VGA Capacity of Image quality SD/SDHC 0(Super fine) 1(Fine) memory card 32 GB Approx. 160 000 pics Approx. 224 000 pics Approx. 256 000 pics Approx. 288 000 pics Approx. 320 000 pics 16 GB Approx. 80 000 pics Approx.
  • Page 32: Configure The Settings Relating To The Logs [Log]

    Configure the settings relating to the logs [Log] Click the [Log] tab on the "Basic" page. ( pages 20 and 21: How to display/operate the setup menu) The settings relating to the log list can be configured in this section. I FTP error Perform the settings for the FTP error log list.
  • Page 33 How the logs and images are saved depending on the settings for "Alarm" [Log] tab [SD memory card] tab Logs and associated images Alarm: Save logs SD memory card Save trigger Logs: Up to 5 000 logs will be kept. When more than 5 000 event logs are filed, the older event logs will be over- written by the newer event logs.
  • Page 34 How the logs and images are saved depending on the settings for "Manual" [Log] tab [SD memory card] tab Logs and associated images Manual: SD memory Save trigger Overwrite Save logs card Logs: Up to 5 000 logs will be kept. When more than 5 000 logs are filed, the older logs will be overwritten by the newer logs.
  • Page 35 How the logs and images are saved depending on the settings for "FTP error" [Log] tab [SD memory card] tab Logs and associated images FTP error: Save SD memory card Save trigger logs Logs: Up to 5 000 logs will be kept. When more than 5 000 logs are filed, no log will be filed newly anymore.
  • Page 36: Configure The Settings Relating To Images And Audio [Image/Audio]

    Configure the settings relating to images and audio [Image/Audio] The settings relating to JPEG, H.264 and MPEG-4 images such as the settings of image quality, audio, etc. can be configured on this page. The "Image/Audio" page has 3 tabs; the [JPEG/H.264] tab (or [JPEG/MPEG-4] tab), the [Image/Privacy] tab and the [Audio] tab.
  • Page 37: Configure The Settings Relating To H.264 Images [Jpeg/H.264]

    Configure the settings relating to H.264 images [JPEG/H.264] Click the [JPEG/H.264] tab on the "Image/Audio" page. ( pages 20 and 21: How to display/operate the setup menu) [JPEG/H.264] tab will be displayed when "H.264" is selected for "Video encoding format". Configure the settings relating to H.264 image such as "Max bit rate (per client)", "Image capture size", "Image quali- ty", etc.
  • Page 38 Off: H.264 images and audio will be transmitted using Note: the UDP port. • When "Frame rate" is selected for "Transmission pri- Default: Off ority", this setting is available. • "Frame rate" is synchronized with "Max bit rate (per Note: client)*".
  • Page 39 [Refresh interval] [Multicast address] *2 Select an interval (I-frame interval; 0.2 - 5 seconds) to Enter the multicast IP address. refresh the displayed H.264 images. Images and audio will be transmitted to the designated If using under a network environment with frequent error IP address.
  • Page 40: Configure The Settings Relating To Mpeg-4 Images [Jpeg/Mpeg-4]

    Configure the settings relating to MPEG-4 images [JPEG/MPEG-4] Click the [JPEG/MPEG-4] tab on the "Image/Audio" page. ( pages 20 and 21: How to display/operate the setup menu) The [JPEG/MPEG-4] tab will be displayed when "MPEG-4" is selected for "Video encoding format". ( page 37) Configure the settings relating to MPEG-4 image such as "Max bit rate (per client)*", "Image capture size", "Image quality", etc.
  • Page 41 • When "On" is selected, only IPv4 access is avail- Default: MPEG-4(1): 2048kbps * able. MPEG-4(2): 2048kbps * • When "On" is selected for either "MPEG-4(1)" or * "Unlimited *" is available only when "Frame rate" is "MPEG-4(2)", only "Off" and "Mic input" are available selected for "Transmission priority".
  • Page 42 Unicast port (MANUAL): Up to 14 users can access a [Multicast port] *2 single camera concurrently. It is necessary to select Enter the multicast port number (used to transmit "Unicast port1(Image)" and "Unicast port2 (Audio)" images from the camera). manually to transmit images and audio from the Available port number: 1024 - 50000 (Only even num- camera.
  • Page 43: Configure The Settings Relating To Images, Back Focus And The Privacy Zone [Image/Privacy]

    Configure the settings relating to images, back focus and the privacy zone [Image/Privacy] Click the [Image/Privacy] tab on the "Image/Audio" page. ( pages 20 and 21: How to display/operate the setup menu) When the [Setup >>] button of each setting item is clicked, the detailed settings menu will be displayed in a newly opened window.
  • Page 44: Configure The Settings Relating To Image Quality ("Image Adjust" Setup Menu)

    Configure the settings relating to image quality ("Image adjust" setup menu) Click the [Setup >>] button of "Image adjust" on the [Image/Privacy] tab of the "Image/Audio" page. ( page 43) The settings relating to image quality can be configured with the setup menu displayed in a newly displayed window. When the values are changed, the changed values will be applied to the currently displayed image on the [Image/Privacy] tab.
  • Page 45 [Adaptive black stretch] Fix shutter: The selected value will be set as the fixed Select "On" or "Off" to determine whether or not to acti- shutter speed. vate the darkness compensation function. 3/100 fix, 2/100 fix, 1/100 fix, 1/250 fix, 1/500 fix, The darkness compensation function can make darker 1/1 000 fix, 1/2 000 fix, 1/4 000 fix, 1/10 000 fix parts of images brighter by digital image processing.
  • Page 46 [Black & white mode] • When "Black & white mode" is set to "Auto3" Select switching between the color mode and the black Low: Carries on the color mode by activating the super & white mode from the following. chroma compensation function when the ambient Off: The color mode is selected.
  • Page 47 • Dark subject Note: • Less contrast subject (e.g. white wall) • Under the following conditions, color may not be • Short cycled image shaking such as mechanical faithfully processed. In these cases, select "AWC". vibration • When shooting a subject whose major part is a •...
  • Page 48: Set Mask Areas

    Set mask areas When "Off" is selected for "Super Dynamic" and "Back light compensation(BLC)", it is possible to compensate for backlight by masking brighter areas. Step1 Step 3 Display the "Image adjust" setup menu. ( page 44) Click the divided areas to be masked. →...
  • Page 49: Back Focus Setting (Back Focus Setup Menu)

    Back focus setting (Back focus setup menu) Click the [Setup >>] button of "Back focus" on the [Image/Privacy] tab of the "Image/Audio" page. ( page 43) Adjust the back focus by moving the CCD of the camera to the appropriate position. Manual and auto adjustment are available.
  • Page 50: Configure The Settings Relating To The Privacy Zone (Privacy Zone Setup Menu)

    Configure the settings relating to the privacy zone (Privacy zone setup menu) Click the [Setup >>] button of "Privacy zone" on the [Image/Privacy] tab of the "Image/Audio" page. ( page 43) When there is a zone that is not to be displayed, set the zone as a privacy zone to not to display. Up to 8 privacy zones can be set.
  • Page 51: Configure The Settings Relating To Audio [Audio]

    Configure the settings relating to audio [Audio] Click the [Audio] tab on the "Image/Audio" page. ( pages 20 and 21: How to display/operate the setup menu) The settings relating to audio can be configured on this page. Note: • Images and audio will not be synchronized. Therefore, images and audio may not always match. •...
  • Page 52 [Mic input interval (Camera to PC)] [Audio output port (PC to Camera)] Select an interval for audio reception from the following. Enter the transmission port number (the port number on 20msec/40msec/80msec/160msec the camera used to receive audio data transmitted from Default: 40msec the PC).
  • Page 53: Configure The Multi-Screen Settings [Multi-Screen]

    Configure the multi-screen settings [Multi-screen] The cameras from which images are to be displayed on a multi-screen can be registered on the "Multi-screen" page. ( pages 20 and 21: How to display/operate the setup menu) [Camera title] Enter the title of the camera. The entered camera title will be displayed on a multi-screen.
  • Page 54: Configure The Alarm Settings [Alarm]

    Off: Not used. The command alarm is the function that provides notifi- Default: Off cation of a Panasonic protocol alarm from the other cameras. When "On" is selected, alarm actions will be [Terminal 2] performed between multiple cameras.
  • Page 55: Configure The Settings Relating To The Alarm Image [Alarm]

    Configure the settings relating to the alarm image [Alarm] Click the [Alarm] tab on the "Alarm" page. ( pages 20 and 21: How to display/operate the setup menu) The settings relating to the alarm image to be transmitted to an FTP server can be configured in this section. The alarm image will be transmitted to an FTP server.
  • Page 56 [Image compression rate upon alarm detection] Select "On" or "Off" to determine whether or not to change the image quality upon alarm detection. On: Images will be transmitted with the image quality selected for "Image quality upon alarm detection". Off: Does not change the image quality upon alarm detection.
  • Page 57: Configure The Settings Relating To The Alarm Output Terminal [Alarm]

    Configure the settings relating to the alarm output terminal [Alarm] Click the [Alarm] tab on the "Alarm" page. ( pages 20 and 21: How to display/operate the setup menu) The settings relating to the alarm output terminal can be configured in this section. The settings for the alarm output terminal can be configured only when "Alarm output"...
  • Page 58: Change The Aux Name [Alarm]

    Change the AUX name [Alarm] Click the [Alarm] tab on the "Alarm" page. ( pages 20 and 21: How to display/operate the setup menu) The names of "AUX", "Open" and "Close" on the "Live" page can be changed. [AUX (Up to 10 characters)] Enter the name for "AUX"...
  • Page 59: Set The Vmd Areas [Vmd Area]

    Set the VMD areas [VMD area] Click the [VMD area] tab on the "Alarm" page. ( pages 20 and 21: How to display/operate the setup menu) The video motion detection areas can be set on this page. Up to 4 areas can be set. When motion is detected in the set area, it will be regarded as an alarm. Important: •...
  • Page 60 Select "On" or "Off" to determine whether or not to add VMD information to image data. The VMD information can be searched by Panasonic network disk recorders (WJ-ND400 series). Refer to the operating instructions of the connected devices for fur- ther information about the functions and settings.
  • Page 61: Configuration Of The Settings Relating To The Mail Notification [Notification]

    Step 6 Click the [Set] button. → The edited settings will be applied. Configuration of the settings relating to the mail notification [Notification] Click the [Notification] tab on the "Alarm" page. ( pages 20 and 21: How to display/operate the setup menu) The settings relating to the alarm mail can be configured.
  • Page 62: Configure The Settings Relating To Panasonic Alarm Protocol [Notification]

    Configure the settings relating to Panasonic alarm protocol [Notification] Click the [Notification] tab on the "Alarm" page. ( pages 20 and 21: How to display/operate the setup menu) The settings relating to Panasonic alarm protocol can be configured in this section. I Destination of notification...
  • Page 63: Configure The Setting Relating To The Image Recognition [Advanced Func.]

    Configure the setting relating to the image recog- nition [Advanced func.] The setting relating to the XML notification, destinations of information about the face detection and the settings relating to the face detection can be configure on the "Advanced func." page. The "Advanced func."...
  • Page 64: Configuration Of The Destination Settings Of The Face Detection [Xml Notification]

    Configuration of the destination settings of the face detection [XML notifi- cation] Click the [XML notification] tab on the "Advanced func." page. The settings relating to the XML notification can be configured. The XML notification is the function notifies of a serv- er, etc.
  • Page 65: Configuration Of The Settings Relating To The Face Detection [Face Detection]

    Configuration of the settings relating to the face detection [Face detection] Click the [Face detection] tab on the "Advanced func." page. The settings relating to displaying the frame to be used for the face detection and the settings relating to the face detection information attached to the image can be configured.
  • Page 66: Configure The Settings Relating To The Authentication [User Mng.]

    Configure the settings relating to the authentica- tion [User mng.] The settings relating to the authentication such as users and PCs restrictions for accessing the camera can be con- figured on the "User mng." page. The "User mng." page has 3 tabs; the [User auth.] tab, the [Host auth.] tab and the [System] tab. Configure the settings relating to the user authentication [User auth.] Click the [User auth.] tab on the "User mng."...
  • Page 67: Configure The Settings Relating To The Host Authentication [Host Auth.]

    Configure the settings relating to the host authentication [Host auth.] Click the [Host auth.] tab on the "User mng." page. ( pages 20 and 21: How to display/operate the setup menu) The restriction settings of PCs (IP address) from accessing the camera can be configured on this page. [Host check] By clicking [C] of "Host check", the registered host can be selected and the selected host’s IP address can be...
  • Page 68: Configure The Settings Relating To The Priority Stream [System]

    Configure the settings relating to the priority stream [System] Click the [System] tab on the "User mng." page. ( pages 20 and 21: How to display/operate the setup menu) The description below is the configuration of the priority stream that can transmit images without deteriorating the image quality and refresh interval even when multiple users access concurrently.
  • Page 69: Configure The Settings Of The Servers [Server]

    Configure the settings of the servers [Server] The settings relating to the mail server, the FTP server and the NTP server can be configured on this page. The "Server" page has 3 tabs; the [Mail] tab, the [FTP] tab and the [NTP] tab. Configure the settings relating to the mail server [Mail] Click the [Mail] tab on the "Server"...
  • Page 70: Configure The Settings Relating To The Ftp Server [Ftp]

    Configure the settings relating to the FTP server [FTP] Click the [FTP] tab on the "Server" page. ( pages 20 and 21: How to display/operate the setup menu) The settings relating to the FTP server used to transmit the alarm images can be configured on this page. [FTP mode] Select "Passive"...
  • Page 71: Configure The Settings Relating To The Ntp Server [Ntp]

    Configure the settings relating to the NTP server [NTP] Click the [NTP] tab on the "Server" page. ( pages 20 and 21: How to display/operate the setup menu) The settings relating to the NTP server such as the NTP server address, port number, etc. can be configured on this page.
  • Page 72: Configuring The Network Settings [Network]

    Configuring the network settings [Network] The network settings and the settings relating to DDNS (Dynamic DNS) and SNMP (Simple Network management Protocol) can be configured on the "Network" page. The "Network" page has 4 tabs; the [Network] tab, the [DDNS] tab, the [SNMP] tab and the [FTP img. trans.] tab. Configure the network settings [Network] Click the [Network] tab on the "Network"...
  • Page 73 I IPv6 network [HTTP port] Assign the port numbers independently. [Manual] The following port numbers are unavailable since they Select "On" or "Off" to determine whether or not to man- are already in use. ually configure the IP address for IPv6 network (IPv6 Available port number: 1 - 65 535 address).
  • Page 74 [Easy IP Seup accommodate period] Select "20min" or "Unlimited" to determine how long the network setting operation using the Panasonic IP setting software can be allowed. 20min: The network setting operation using the Panasonic IP setting software is allowed for 20 minutes.
  • Page 75: Configure The Settings Relating To Ddns [Ddns]

    Configure the settings relating to DDNS [DDNS] Click the [DDNS] tab on the "Network" page. ( pages 20 and 21: How to display/operate the setup menu) When communicating using IPv4, obtain a global IP address from the DHCP server. To access this camera via the Internet, it is necessary to configure the settings for the DDNS function.
  • Page 76: Configure The Settings Relating To Snmp [Snmp]

    Configure the settings relating to SNMP [SNMP] Click the [SNMP] tab on the "Network" page. ( pages 20 and 21: How to display/operate the setup menu) The settings relating to SNMP can be configured on this page. It is possible to check the status of the camera by connecting to the SNMP manager.
  • Page 77: Configure The Settings Relating To The Ftp Periodic Image Transmission [Ftp Img. Trans.]

    Configure the settings relating to the FTP periodic image transmission [FTP img. trans.] Click the [FTP img. trans.] tab on the "Network" page. ( pages 20 and 21: How to display/operate the setup menu) The settings relating to the periodic transmission of images to an FTP server can be configured on this page. To transmit images to an FTP server periodically, it is necessary to configure the settings of the FTP server in advance.
  • Page 78: Configure The Schedule Settings Of The Ftp

    [Image capture size] Note: Select "QVGA", "VGA" or "1280x960" for the image cap- • "QVGA" is available only when "1.3 mega pixel" is ture size of images to be transmitted. selected for "Image capture mode". Default: VGA Configure the schedule settings of the FTP periodic image transmission [FTP img.
  • Page 79: How To Delete The Set Schedule

    How to delete the set schedule Step1 Uncheck the check box of the set day of the week. Step 2 Click the [Set] button after completing the settings. → The result will be displayed at the bottom of the win- dow.
  • Page 80: Configure The Settings Relating To The Schedules [Schedule]

    Configure the settings relating to the schedules [Schedule] On the "Schedule" page, it is possible to configure the settings relating to schedules as follows. • Alarm permission (Alarm input will be received only in the specified schedule.) • VMD permission (Video motion detection will be active only in the specified schedule.) •...
  • Page 81: Maintenance Of The Camera [Maintenance]

    Maintenance of the camera [Maintenance] System log check, firmware upgrade, and initialization of the setup menu can be performed on this page. The "Maintenance" page has 3 tabs; the [System log] tab, the [Upgrade] tab and the [Default reset] tab. Check the system log [System log] Click the [System log] tab of the "Maintenance"...
  • Page 82: Upgrade The Firmware [Upgrade]

    Contact the dealer and download the latest firmware upgrade should be "np502_xxxxx.img". (The same onto a PC. holds true for WV-NW502S.) * ("xxxxx" indicates the version of the firmware.) Important: • Do not turn off the power of the camera during the •...
  • Page 83: Reset The Settings/Reboot The Camera [Default Reset]

    Reset the settings/Reboot the camera [Default reset] Click the [Default reset] tab of the "Maintenance" page. ( pages 20 and 21: How to display/operate the setup menu) The settings and the HTML data of the camera can be initialized and reboot of the camera can be performed on this page.
  • Page 84: Viewing Help

    Viewing Help If you want to know anything about operation or setup methods on screen, display the "Help" screen. Displaying the Help screen Step1 Step 3 Click the [Setup] button. When clicking an item, descriptions corresponding to → The setup screen is displayed. the clicked item will be displayed.
  • Page 85: About The Displayed System Log

    About the displayed system log Error indications relating to SMTP Category Indication Description POP3 server error Authentication error. • Entered user name or password may be incorrect. Check if the mail settings are configured correctly. Failed to find the POP3 server. •...
  • Page 86: Error Indications Relating To Ddns

    Error indications relating to DDNS Category Indication Description Connection error No response from the DDNS server. • The designated IP address of the DDNS may be incorrect. Check if the DDNS set- tings are configured correctly. • The DDNS server may be down. Ask the network administrator.
  • Page 87: Troubleshooting

    If not, proceed either of the following. • Reboot the camera and change the IP address by using the Panasonic IP setup software within 20 minutes after the restart. • Reboot the camera while holding the [INITIAL SET] button on the camera. The camera will be initialized and the IP address will return to the default setting "192.168.0.10".
  • Page 88 Reference Symptom Cause/solution pages • Is the same IP address provided to other devices? Are there contradictions between the address and the network subnet to be accessed? <When the camera and the PC are connected in the same subnet> Are the IP addresses of the camera and the PC set in a common subnet? Or is "Use Proxy Server"...
  • Page 89 Reference Symptom Cause/solution pages • When "Every time I visit the webpage" is not selected for "Check for newer versions of stored pages:" in the "Temporary Internet Files" section, images sometimes may not be displayed on the "Live" page. In this case, do the following. (1) Select "Internet Options…"...
  • Page 90 Reference Symptom Cause/solution pages • Is the SD memory card inserted correctly? Installation Check if the SD memory card is inserted correctly. Guide • Is the SD memory card formatted? Format the SD memory card. • Isn’t the write protect switch set to "LOCK"? When the write protect switch is set to "LOCK", avail- Images cannot be saved on able size/total size indication of the SD memory card to...
  • Page 91 Reference Symptom Cause/solution pages • Delete temporary internet files as follows. (1) Select "Internet Options…" under "Tools" on the menu bar of Internet Explorer. The "Internet – Options" window will be displayed. (2) Click the [Delete Files…] button in the "Temporary Internet files"...
  • Page 92 Reference Symptom Cause/solution pages • This may occur due to the display adapter and driver combination. When this has occurred, first update the driver of the display adapter to the latest version. If updating the driver does not solve the problem, adjust the hardware acceleration as follows.
  • Page 93 Click the "Install" button on the displayed "Security lowing ActiveX control Warning" window. 'nwcv4setup.exe' from – 'Panasonic Corporation'. Click here to install..." "Pop-up blocked. To see this pop-up or additional options, click here…" • Click "Internet Options…" under "Tools" of the menu ®...
  • Page 94 Reference Symptom Cause/solution pages • When "120 DPI" is not selected for "DPI setting", they may not be displayed correctly. Click the [Settings] tab on the "Properties" window of Images are not fit in the – "Screen" (in the control panel), and then click the frames.
  • Page 95: Directory Structure Of Drive B

    09010112.02 LOCAL 00000000 09010112.01 File name.01 Image saved manually (Ex.img_09010101230000.jpg) 09010112.02 ← Destination where images are to be saved by the SD memory PULL recording function of Panasonic network disk recorder ← Destination where log files are to be saved...
  • Page 96 Panasonic System Solutions Company, Panasonic Sales Company Panasonic Puerto Rico, Inc. Unit Company of Panasonic Corporation of North America AVE 65de Inf, Km 9.5 Carolina, PR 00985 www.panasonic.com/business/ (787)750-4300 For customer support, call 1.800.528.6747 Three Panasonic Way 2H-2, Secaucus, New Jersey 07094 Panasonic Canada Inc.

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