Chapter 3 Troubleshooting; Troubleshooting; General Problems; Printing Problems - Epson U200B - TM Color Dot-matrix Printer Operator's Manual

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Chapter 3

Solving Common Problems

This chapter gives solutions to some of the more common printer

problems.

The lights on the control panel do not come on.

Make sure the power supply cables are correctly plugged into the

printer, the power unit, and to the power outlet.

Make sure that power is supplied to the power outlet. If the outlet

is controlled by a switch or timer, use another outlet.

The ERROR light is blinking and the printer does not print.

First, turn off the printer and check for a paper jam. (See the paper

jam description on page 3-3.)

If there is no paper jam and the printer has been printing for quite a

while, the print head may be overheated. If the print head is

overheated, the printer will resume printing when the head has

cooled (usually within two or three minutes).

If there is no paper jam and the print head is not overheated, turn

off the printer and turn it back on after about 10 seconds. If the

printer still does not work, unplug the power supply cord from the

outlet immediately. Then contact a qualified service person.

Troubleshooting 3-1

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