I can't remember the password for my wireless network
Consult your router documentation to determine how to find the network name and
password.
I am using an ASCII key for WEP security on my wireless network
The HP Smart Wi-Fi Display only supports WEP key entry as hex digits (0 through 9,
A through F). If you entered an ASCII passphrase in your router, consult your router
documentation to access its configuration pages. From there, find the router
configuration for WEP keys, and try temporarily changing the setting from "ASCII" to
"Hex". The router should then display your ASCII key as a hex value. Write down
this value and use it on the HP Smart Wi-Fi Display, and then you can switch the
router setting back to ASCII mode.
The frame sometimes has delays when responding to remote control
buttons
The HP Smart Wi-Fi Display has to communicate with 3rd party websites as well as
hpframe.com. There are times when the frame is busy with this communication, and
it can cause delays in responding to the remote control.
While on the www.hpframe.com website, if you accidentally put in
the wrong password for a 3rd party site (Snapfish, etc), it may be
difficult to return to the login screen in order to be able to provide
the correct username/password.
Close all web browser windows, and then go back to the www.hpframe.com
website to try again.
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Do you have a question about the sd828a1 - Smart WiFi Digital Photo Frame and is the answer not in the manual?