Expansion Board Problems - Compaq ML530R - HP ProLiant - 128 MB RAM Troubleshooting Manual

Network controller has stopped working
Action:
Check the network controller LEDs to see if any statuses indicate the source of the problem. For LED
1.
information, refer to the network controller documentation.
Be sure the correct network driver is installed for the controller and that the driver file is not corrupted.
2.
Reinstall the driver.
Be sure no loose connections (on page 20) exist.
3.
Be sure the network cable is working by replacing it with a known functional cable.
4.
Check the PCI Hot Plug power LED to be sure the PCI slot is receiving power, if applicable.
5.
Be sure the network controller is not damaged.
6.
Run Insight Diagnostics
7.
indicated.
Network controller stopped working when an expansion board was added
Action:
Be sure no loose connections (on page 20) exist.
1.
Be sure the server and operating system support the controller. Refer to the server and operating system
2.
documentation.
Be sure the new expansion board has not changed the server configuration, requiring reinstallation of
3.
the network driver.
Uninstall the network controller driver for the malfunctioning controller in the operating system.
a.
Restart the server and run RBSU. Be sure the server recognizes the controller and that resources are
b.
available for the controller.
Restart the server, and then reinstall the network driver.
c.
Refer to the operating system documentation to be sure the correct drivers are installed.
4.
Refer to the operating system documentation to be sure that the driver parameters match the
5.
configuration of the network controller.
Problems are occurring with the network interconnect blades
Action: Be sure the network interconnect blades are properly seated and connected.

Expansion board problems

System requests recovery method during expansion board replacement
When replacing an expansion board on a BitLocker™-encrypted server, always disable BitLocker™ before
replacing the expansion board. If BitLocker™ is not disabled, the system requests the recovery method
selected when BitLocker™ was configured. Failure to provide the correct recovery password or passwords
results in loss of access to all encrypted data.
Be sure to enable BitLocker™ after the installation is complete.
For information on BitLocker™, see BitLocker™ for Servers on the Microsoft website
(http://www.microsoft.com).
("HP Insight Diagnostics" on page 77) and replace failed components as
Hardware problems 61