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ProLiant ML350p
User Manuals: Compaq ProLiant ML350p Tower Server
Manuals and User Guides for Compaq ProLiant ML350p Tower Server. We have
5
Compaq ProLiant ML350p Tower Server manuals available for free PDF download: Troubleshooting Manual, User Manual, Hardware Manual, Introduction Manual, Update Manual
Compaq ProLiant ML350p Troubleshooting Manual (204 pages)
Troubleshooting Guide
Brand:
Compaq
| Category:
Server
| Size: 1 MB
Table of Contents
Troubleshooting Guide
1
Table of Contents
3
Introduction
8
What's New
8
Revision History
9
375445-402 (April 2011)
9
375445-401 (January 2011)
9
375445-Xx9 (June 2010)
9
Introduction
9
375445-Xx8 (July 2009)
10
Introduction
10
375445-Xx7 (November 2008)
11
375445-Xx6 (September 2007)
11
Introduction
11
375445-Xx5 (June 2006)
12
375445-Xx4 (May 2006)
12
375445-Xx3 (September 2005)
12
Getting Started
13
HP Proliant 100 Series Server Troubleshooting Information
13
How to Use this Guide
13
Pre-Diagnostic Steps
14
Important Safety Information
14
O POST Error Messages and Beep Codes (on
14
Symbols on Equipment
14
Warnings and Cautions
15
Electrostatic Discharge
16
Preventing Electrostatic Discharge
16
Grounding Methods to Prevent Electrostatic Discharge
16
Symptom Information
17
Prepare the Server for Diagnosis
17
Performing Processor Procedures in the Troubleshooting Process (on
19
Common Problem Resolution
20
Loose Connections
20
Service Notifications
20
Firmware Updates
20
DIMM Handling Guidelines
21
Hard Drive Guidelines
21
SAS and SATA Hard Drive Guidelines
21
SCSI Hard Drive Guidelines
21
Hard Drive LED Combinations
22
Hot-Plug SCSI Hard Drive LED Combinations
22
SAS and SATA Hard Drive LED Combinations
22
Server Updates with an HP Trusted Platform Module and Bitlocker™ Enabled
23
Diagnostic Flowcharts
24
Troubleshooting Flowcharts
24
Troubleshooting Flowchart Reference Websites
24
O C-Class Server Blade POST Problems Flowchart (on
24
O C-Class Server Blade Power-On Problems Flowchart (on
24
Start Diagnosis Flowchart
26
General Diagnosis Flowchart
26
Power-On Problems Flowchart
28
POST Problems Flowchart
32
Operating System Boot Problems Flowchart
34
Server Fault Indications Flowchart
36
Hardware Problems
39
Procedures for All Proliant Servers
39
Power Problems
39
Power Source Problems
39
Power Supply Problems
39
System Open Circuits and Short Circuits
40
UPS Problems
40
General Hardware Problems
41
Problems with New Hardware
41
Unknown Problem
42
Breaking the Server down to the Minimum Hardware Configuration (on
42
Third-Party Device Problems
43
Internal System Problems
44
Battery Pack Problems
44
CD-ROM and DVD Drive Problems
44
Diskette Drive Problems
45
Drive Problems (Hard Drives and Solid State Drives)
46
SD Card Problems
48
USB Drive Key Problems
48
Fan Problems
49
HP Trusted Platform Module Problems
50
Memory Problems
50
PPM Problems
52
Processor Problems
53
Tape Drive Problems
53
Graphics and Video Adapter Problems
55
External Device Problems
55
Video Problems
55
Mouse and Keyboard Problems
57
Audio Problems
57
Printer Problems
57
Cable Problems
58
Local I/O Cable Problems
58
Modem Problems
58
Network Controller Problems
60
Expansion Board Problems
61
Software Problems
62
Operating System Problems and Resolutions
62
Operating System Problems
62
Operating System Updates
63
Restoring to a Backed-Up Version
64
When to Reconfigure or Reload Software
64
Linux Operating Systems
65
Application Software Problems
65
Software Locks up
65
Errors Occur after a Software Setting Is Changed
65
Errors Occur after the System Software Is Changed
65
Errors Occur after an Application Is Installed
65
ROM Problems
66
Remote ROM Flash Problems
66
Boot Problems
67
Server Does Not Boot
67
Software Tools and Solutions
69
Configuration Tools
69
Smartstart Software
69
HP ROM-Based Setup Utility
69
Smartstart Scripting Toolkit
69
Using Rbsu
70
Auto-Configuration Process
70
Boot Options
71
Bios Serial Console
71
Array Configuration Utility
72
Option ROM Configuration for Arrays
73
Re-Entering the Serial Number and Product ID
73
Management Tools
74
Automatic Server Recovery
74
Rompaq Utility
75
Ilo and Ilo 2 Technology
75
Ilo 3 Technology
75
Erase Utility
76
Redundant ROM Support
76
USB Support
76
Diagnostic Tools
77
HP Insight Diagnostics
77
HP Insight Diagnostics Survey Functionality
77
Smart Array Scsi Diagnosis Feature
77
Integrated Management Log
78
Array Diagnostic Software
78
Remote Support and Analysis Tools
79
HP Insight Remote Support Software
79
Keeping the System Current
79
Drivers
79
Version Control
80
Proliant Support Packs
80
Operating System Version Support
80
Firmware
80
HP Smart Update Manager
80
System Online ROM Flash Component Utility
81
Subscriber's Choice
81
Care Pack
82
Firmware Maintenance
82
Types of ROM
82
System Rom
82
Automatic Backup
83
Verifying Firmware Versions
84
Updating Firmware
84
HP Smart Update Manager Deployment
85
System Rompaq Firmware Upgrade Utility
85
ROM Update Utility
86
Unsupported Processor Stepping with Intel® Processors
87
Unsupported Processor Stepping with AMD Processors
87
HP Resources for Troubleshooting
88
Online Resources
88
HP Technical Support Website
88
HP Guided Troubleshooting Website
88
Server Documentation
88
White Papers
88
Service Notifications, Advisories, and Notices
88
Subscription Services
88
HP Care Pack Services
89
Product Information Resources
89
Additional Product Information
89
Registering the Server
89
Overview of Server Features and Installation Instructions
89
Key Features, Option Part Numbers
89
Server and Option Specifications, Symbols, Installation Warnings, and Notices
89
Teardown Procedures, Part Numbers, Specifications
90
Technical Topics
90
Product Installation Resources
90
Switch Settings, LED Functions, Drive, Memory, Expansion Board and Processor Installation Instructions, and Board Layouts
90
External Cabling Information
90
Power Capacity
90
Product Configuration Resources
90
Device Driver Information
90
DDR3 Memory Configuration
91
Operating System Version Support
91
Operating System Installation and Configuration Information (for Factory-Installed Operating Systems)
91
Server Configuration Information
91
Installation and Configuration Information for the Server Setup Software
91
Software Installation and Configuration of the Server
91
Ilo Information
91
Management of the Server
91
Installation and Configuration Information for the Server Management System
92
Fault Tolerance, Security, Care and Maintenance, Configuration and Setup
92
Error Messages
93
ADU Error Messages
93
Introduction to ADU Error Messages
93
Board in Use by Expand Operation
96
Board Not Attached
96
Unknown Disable Code
111
Unrecoverable Read Error
111
ADU Version 8.0 through 8.28 Error Messages
113
POST Error Messages and Beep Codes
123
Introduction to POST Error Messages
123
Non-Numeric Messages or Beeps Only
123
Processor X Unsupported Wattage
130
100 Series
134
Rom Error
134
System Board Failure
135
Asr Timer Failure
135
Series
136
300 Series
141
400 Series
142
1100 Series
143
1700 Series
147
1786-Slot X Drive Array Recovery Needed
168
Drive Array Reports Incorrect Drive Replacement
169
1800 Series
172
Event List Error Messages
173
Introduction to Event List Error Messages
173
A CPU Power Module (System Board, Socket X)
173
ASR Lockup Detected: Cause
173
Automatic Operating System Shutdown Initiated Due to Fan Failure
174
Automatic Operating System Shutdown Initiated Due to Overheat Condition
174
Blue Screen Trap: Cause [NT]
174
Corrected Memory Error Threshold Passed (Slot X, Memory Module Y)
174
EISA Expansion Bus Master Timeout (Slot X)
174
PCI Bus Error (Slot X, Bus Y, Device Z, Function X)
174
Processor Correctable Error Threshold Passed (Slot X, Socket Y)
175
Processor Uncorrectable Internal Error (Slot X, Socket Y)
175
Real-Time Clock Battery Failing
175
System AC Power Overload (Power Supply X)
175
System AC Power Problem (Power Supply X)
175
System Fan Failure (Fan X, Location)
175
System Fans Not Redundant
176
System Overheating (Zone X, Location)
176
System Power Supplies Not Redundant
176
System Power Supply Failure (Power Supply X)
176
Unrecoverable Host Bus Data Parity Error
176
Uncorrectable Memory Error (Slot X, Memory Module Y)
176
HP Bladesystem P-Class Infrastructure Error Codes
176
Server Blade Management Module Error Codes
177
Power Management Module Error Codes
180
Port 85 Codes and Ilo Messages
181
Troubleshooting the System Using Port 85 Codes
181
Processor-Related Port 85 Codes
181
Memory-Related Port 85 Codes
182
Expansion Board-Related Port 85 Codes
183
Miscellaneous Port 85 Codes
184
Windows® Event Log Processor Error Codes
185
Message ID: 4137
185
Message ID: 4140
185
Message ID: 4141
185
Message ID: 4169
185
Message ID: 4190
185
Contacting HP
187
Contacting HP Technical Support or an Authorized Reseller
187
Customer Self Repair
187
Server Information You Need
187
Operating System Information You Need
188
Microsoft® Operating Systems
188
Linux Operating Systems
189
Novell Netware Operating Systems
190
SCO Operating Systems
190
IBM OS/2 Operating Systems
191
Oracle Solaris Operating Systems
192
Acronyms and Abbreviations
193
Index
198
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Compaq ProLiant ML350p User Manual (147 pages)
HP Insight Server Migration Software for ProLiant User Guide
Brand:
Compaq
| Category:
Desktop
| Size: 7 MB
Table of Contents
User Guide
1
Table of Contents
3
About this Document
11
Document Organization
11
New and Changed Information in this Edition
11
Related Documents
11
1 Introduction
13
HP Insight Server Migration Software for Proliant
13
SMP Benefits
13
SMP Platform Support
13
SMP Components
13
Planning a Migration Strategy
13
Upgrading to SMP from SMP or P2P
13
Downgrading to SMP or P2P from SMP
14
Hardware and Operating System Support
14
Configuration Planning
14
License Verification
14
Schedule Preparation
15
Memory and CPU Resources on the Application Station
15
Critical or Hardware-Dependent Application Preparation
15
Virtual Machine Guest Tools
15
Domain Controllers
15
Microsoft Small Business Server
16
Firewalls
16
Antivirus Software
17
Dual-Boot
17
Resizing NTFS Volumes for Windows Migration
17
File System Selection for a Linux Source Server
18
Proliant Support Pack
18
Linux Support Pack
18
Related HP Products
18
Related HP Products for Extending Deployment
18
2 SMP Installation and Configuration Requirements
19
HP SMP Application Station and HP SIM Central Management Server (CMS)
19
Windows Source Servers
20
Linux Source Servers
20
Physical Destination Servers
20
Virtual Machine Hosts
20
Installing SMP on the Application Station
21
Changing the Default SMP Application Station Service Port Number
24
Accessing the Product Documentation on the SMP Boot CD
24
3 Deploying SMP Agents
27
Deploying SMP Source Agents
27
SMP Agents
27
SMP Supported Windows Migrations
28
Agent-Based Hypervisors
28
Agent-Less Hypervisors
28
SMP Supported Linux Migrations
28
Linux Operating System Requirements
28
Operating System
28
SMP Boot Cds
29
Using the HP SIM CMS to Deploy SMP Agent
29
Deploying SMP Agent through the HP SIM CMS Menu if SMP and HP SIM 5.3 Are Installed
29
Server and Agent Type
29
Deploying SMP Agent through the HP SIM CMS Quick Launch Feature
30
Using the Application Station to Deploy SMP Agent
30
Deploying SMP Agent Using the Deploy Agent Tab of the Wizard on the Application Station
30
Deploying SMP Source Agent Directly from the Migration Wizard on the Application Station
31
Manually Running SMP Source Agent on the Source Server
31
Deploying Windows SMP Source Agent Locally on the Source Server
31
Deploying Linux SMP Source Agent Locally on the Source Server
32
Installing SMP Source Agent on a Windows 2008 Server
34
Restarting the SMP Agent
35
Booting the Destination Server for P2P, V2P, and X2V (Agent-Less) Migrations
35
Manually Booting a Physical Destination Server Using the SMP Boot CD for P2P and V2P
35
Booting a Destination Server Using the SMP Migration Wizard
35
Restarting SMP Agents on Source and Destination Servers
35
Manually Creating and Booting a Virtual Machine Destination Server for P2V and V2V (Agent-Less)
36
Manually Creating and Booting a Virtual Machine for SMP
36
Prerequisites for Manually Creating and Booting a Destination Virtual Machine
36
Automatically Creating and Booting a Virtual Destination Server Using the SMP Migration Wizard for P2V or V2V
37
Configure Boot CD to Launch Destination Agent
37
SMP Overview Screen
41
4 Licensing SMP
43
SMP Licensing Keys
43
Licensing Requirements
43
Licensing Options
43
Adding Licenses
44
SMP 2.X and P2P License Conversion
44
Migrating P2P Licenses Using License Migration Tool
45
Migrating SMP 2.X Licenses Using License Migration Tool
45
5 Using SMP for Server Migration
47
Concurrent and Queued Migrations
47
Migration Wizard Page
48
Concurrent and Queued Migrations
48
Physical-To-Proliant (P2P) Migrations for Windows
49
Preparing for a P2P Migration
49
Performing a P2P Migration
50
P2P Post-Migration Tasks
57
Physical-To-Proliant (P2P) Migrations for Linux
57
Preparing for a P2P Migration
57
Destination Physical Machine Prerequisites
58
SMP Application Station Prerequisites
58
Source Physical Machine Prerequisites
58
Performing a P2P Migration
58
P2P Post-Migration Tasks
66
Physical-To-Virtual (P2V) Migrations
67
Preparing for a P2V Migration
67
SMP Application Station Prerequisites
67
Source Physical Machine Prerequisites
67
Destination Virtual Machine Host or Virtual Machine Prerequisites
68
Performing a P2V Migration
68
P2V Post-Migration Tasks
79
Virtual-To-Virtual (V2V) Migrations
80
Preparing for a V2V Migration
80
SMP Application Station Prerequisites
81
Source Physical Machine Prerequisites
81
Unsupported Disk Types
81
Destination Virtual Machine Host or Virtual Machine Prerequisites
82
Performing a V2V Migration
82
V2V Post-Migration Tasks
92
Virtual-To-Proliant (V2P) Migrations
93
Preparing for a V2P Migration
93
Source Physical Machine Prerequisites
93
Unsupported Disk Types
93
Destination Physical Machine Prerequisites
94
SMP Application Station Prerequisites
94
Performing a V2P Migration
94
V2P Post-Migration Tasks
102
SAN Migrations
103
SMP Application Integration to HP SIM
104
HP SIM Integration
104
Launching SMP Migration through HP SIM
106
SMP Steps and HP SIM System Filters Applied
106
Quick Launch Details
109
Performing Post-Migration Steps for Windows 2000, Windows 2003, and Windows 2008
110
Windows 2000 Post-Migration Steps
110
Windows 2003 and Windows 2008 Post-Migration Steps
113
6 Viewing Migration Logs
117
Job-Specific Log Files and Job Names
117
7 Uploading Drivers
119
8 Troubleshooting
121
Installation
121
When Launching the SMP Wizard Immediately after Installation, the Message Unable to Communicate with the SMP Service Displays on the Wizard Page
121
SMP Installation Displays the SMP Cannot be Installed on a Machine with an Empty or Invalid Credentials Error
121
SMP Related Menus Missing after Installing HP SIM on SMP
121
SMP-Related Menus Missing
121
Support for Older Versions of Stand-Alone P2P Application
121
Configuration
122
Configuring SMP with a Firewall
122
For Microsoft Windows Server 2003 Systems
122
For Windows 2000 Server Systems
122
Ports Required for SMP Are Not Available
122
Microsoft DNS Server Might Not Map the Host Name to DHCP-Generated IP Addresses
123
Source Preparation
123
Corrective Action Is Required before Migrating some Preinstalled HP Microsoft Windows Server 2003 Operating Systems
123
Corrective Action Is Required for some Source Servers with HP Ilo Management Channel Interface Drivers
123
Deploy Agent Task to Windows Fails
124
Source Server Identification Fails
124
Linux SMP Source Agent Deployment Fails
125
SMP Agent Deployment Fails
125
SMP Source Agent Deployment Fails Remotely from a Windows 2003 Application Station
125
SMP Source Agent Installation Takes Longer than Usual
126
Destination Preparation
126
Application Station Fails to Connect to the Destination Server
126
Destination Server Displays a Blank Screen When SMP Boot CD Is Used to Boot the Server
126
Destination Server Identification Fails
126
IP Address Configuration Fails on a Manually Booted Virtual Machine in Hyper-V for a P2V or a V2V Migration
126
Kernel Panic When Booting a Virtual Machine to the SMP Virtual Boot CD
126
Manual Boot of HP Integrated Citrix Xenserver Fails
126
Mouse Does Not Work on a Virtual Machine Booted with the SMP VM Boot CD for Virtual Machines
127
Primary Array Controller Does Not Have Logical Drives Defined
127
Primary Controller Configured in the System Does Not Have Drives Attached
127
Primary Controller in System Is Not Supported by this Version of SMP
127
SMP Boot CD Might Stop Responding When Exiting the Array Configuration Utility
127
Some Storage Volumes on the Destination Server Are Not Available for Selection
127
Auto Booting Destination Server Using Ilo Fails
128
Deploy Agent Task to Windows Fails
128
SMP Might Not Detect Virtual Machines on Mapped Network Drives
128
Static IP Address Cannot be Assigned on the Destination Server While Booting Using the Boot CD
128
Supported Storage Controllers Display Unknown on the Boot CD
128
Windows SMP Agent Deployment Fails
128
Destination Server Boots from the SMP Boot CD on a Manual Boot
129
Migration Process
129
Drivers Cannot be Installed or Injected Onto Boot Disk
129
For Windows 2003
129
Large Volumes Fail with Server Thread Error
129
For Windows 2000
130
Migration Fails if Certain Update Rollup Versions Exist
130
Migration Fails to Terminate if Source Server Is Shut down
130
NTFS Partitions Cannot be Resized from a Windows 2008 Application Station
130
NTFS Resize Error Message
130
SMP Migration Fails During the Disk Cloning Phase
130
SMP Cannot Perform V2V Migrations on Virtual Machine Guests with Certain Disk Types
131
Source Agent Fails to Launch When Source Server Reboots in SMP Agent Mode
131
Starting a New Migration after a Current Migration Is Stopped
131
Unrecoverable Sector-Read Errors on the Source Server Hard Drive Are Not Supported and Fail a Windows P2P or P2V Migration
131
Unsupported Disk Types
131
Destination Server Reboots Continuously with a Blue Screen
132
Error During Data Copy of Linux Migration
132
SAN-Connected Destination Server Displays Blue Screen
132
Post-Migration
132
A PSP Installation after an X2P Migration of Windows 2000 to a Server with the Emulex Lpe1 105-HP 4Gb FC HBA Might Cause a Blue Screen on the Destination Server
132
Adaptermismatch Message Appears
133
Error Message Appears During P2P Installation
133
Migration Does Not Start after Confirmation. the Event Log Continuously Displays Operation Migration Waiting for Connection to Source
133
Destination Server Mouse and Keyboard Do Not Work
134
DNS Error Appears in the Destination Server after Migration of Domain Controller
134
Drive Letters Are Not the same in the Migrated Virtual Machine Guest after Migration
134
Drives Do Not Display on the Migrated Operating System
134
Mouse and Keyboard Do Not Work after Migrating a Hyper-V Virtual Machine to a Proliant Server
134
Static IP Address Cannot be Assigned on the Destination Server after Migration
134
Virtual Machine Hosts Integrated Components Do Not Install on the Destination Virtual Machine Following SMP Migration
135
Yellow Bang (!) Appears on the NIC Adapter in Device Manager on the Migrated Virtual Machine
135
Uninstallation
135
Unable to Uninstall an Older Version of the SMP Application
135
Uninstalling SMP Using the Uninstaller Shortcut Menu
135
9 HP Support and Contact Information
137
HP Software Technical Support and Update Service
137
Support and Information
138
HP Contact Information
138
A Portable Images Network Tool (PINT)
139
Glossary
141
Index
143
Compaq ProLiant ML350p Hardware Manual (13 pages)
Citrix XenDesktop architecture and implementation on ProLiant servers
Brand:
Compaq
| Category:
Server
| Size: 0 MB
Table of Contents
Table of Contents
1
Abstract
2
What Is Citrix Xendesktop
2
Virtual Desktops
2
Why Use the HP Integrated Xenserver
4
HP Proliant Virtual Console
4
Faster Provisioning
6
Versions of Xendesktop Available from HP
6
The HP Xendesktop Solution
8
Hardware Requirements for Xendesktop 2.1
8
Setup and Deployment
8
HP Thin Clients
10
Why Use HP Thin Clients
11
Why Not Reutilize Existing Devices
11
For more Information
13
Call to Action
13
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Compaq ProLiant ML350p Introduction Manual (11 pages)
Introducing logical servers: Making data center infrastructures more adaptive
Brand:
Compaq
| Category:
Server
| Size: 0 MB
Table of Contents
Table of Contents
1
Abstract
2
Introduction
2
Overview of Logical Servers
3
Why Use Logical Servers
5
Logical Servers in an HP Bladesystem Environment
5
Comprehensive Management
6
Managing Logical Servers Using HP Insight Dynamics - VSE Software
7
Conclusion
8
Appendix: HP Virtual Connect Technology
9
For more Information
11
Call to Action
11
Compaq ProLiant ML350p Update Manual (7 pages)
ISS Technology Update Volume 7, Number 10
Brand:
Compaq
| Category:
Storage
| Size: 0 MB
Table of Contents
Table of Contents
1
HP Solid State Drive Technology
1
Additional Resources
2
Operating Environment for HP Ssds
2
HP SSD Futures
2
Meet the Expert- Brian Purcell
3
Common SM CLP Scripting Commands for Proliant Server Management
4
Retrieve Properties of the Host System
5
Retrieve Ilo Properties
5
Additional Resources
6
Quicktip ⎯ Using Fabric Manager Software to Configure Switches
6
Recently Published Industry Standard Server Technology Papers
7
Contact Us
7
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