D-Link DSM-510 - MediaLounge High-Definition Media Player User Manual page 82

Section 5 - Troubleshooting
9. How do I change the bit rate of an audio file?
There are various audio editing programs available for download on the Internet.
10. Why do my AVI files fail to play?
The DSM-510 will only support MPEG-4 encoded AVI files. You may need to re-encode your AVI files with a video
encoding software program, such as Nero Recode.
11. I cannot see anything when I turn on my DSM-510 player for the first time.
• Make sure your TV is displaying the appropriate video source. You may need to use the AV Input, Source,
Select, or TV/Video button on your TV or TV remote to change video sources. If you are having trouble
changing the video source, refer to the instructions that came with your TV.
• If you did not connect the player directly to your TV, but are instead passing the signal through your VCR,
make sure your VCR is displaying the appropriate video source. You may need to use the Input or Source
button on your VCR or VCR's remote control. Some VCRs only pass the signal through when they are
turned off. If you are having trouble displaying the correct video source, refer to the instructions that came
with your VCR.
• Make sure cables are connected to the IN jacks on your TV or VCR, not the OUT jacks.
• The cables you are using to connect your receiver to your TV or other equipment may be damaged or
defective. Try exchanging the cables connected to the receiver with other cables that you know are working
properly.
• Make sure you have firmly attached the power adapter plug to the back of the player. Also, verify the power
adapter is plugged into a working power outlet and that the outlet is not controlled by a light switch.
12. My remote control isn't working.
• Make sure the batteries are inserted correctly.
• Try removing the batteries and reinserting them without touching any buttons on the remote control.
• Replace the batteries with new ones.
D-Link DSM-510 User Manual