Frequently Asked Questions - Philips SE8881B/38 User Manual

21 Frequently
asked questions
No signal bar is displayed on the screen.
•
The handset is out of range. Move it closer
to the base station.
• If [Unregister] is displayed on the handset,
put the handset on the base until the signal
bar is displayed.
Tip
•
For further information, see "Register the handsets" on
the Services section.
I cannot charge up my mobile phone.
•
Make sure that the iPhone USB charging
cable or micro-USB charging cable is
connected correctly. SE888 is mainly
supporting single mobile charging. If two
mobiles are connected to SE888 and if the
total battery charging is over the limit, you
receive a message. In this case, you need to
disconnect one mobile phone from battery
charging.
•
If you still fail to charge up the mobile
phone even after you have removed one
of the two mobile phones, disconnect
all mobile phones from battery charging.
Reconnect one mobile only to SE888 and
charge it again.
•
SE888 mainly supports iPhone charging
and those mobile phones complying with
the EU harmonized standard for mobile
charging. If your mobile phone cannot be
charged with SE888, it is because your
mobile phone does not support the EU
harmonized standard.
• You can find the list of mobile phones
which SE888 supports for charging in
Charging compatibility list for SE888.pdf
saved in the CD rom or at http://www.
philips.com/support
•
Check and upgrade the OS (operation
system) version of your mobile phone/
iphone.
I can neither pair the SE888 with my mobile
phone, nor synchronize the phonebook or
call log.
•
You can find the list of mobile phones
which are compatible with SE888 in
Bluetooth compatibility list for SE888.pdf
saved in the CD rom or at http://www.
philips.com/support
•
When the Bluetooth device list is full,
remove the mobile phone/computer name
before pairing can start.
•
If the mobile phone name exists in your
mobile phone, you have to remove it from
your mobile phone. Then you can do the
pairing again.
•
Check and upgrade the OS (operation
system) version of your mobile phone/
iphone.
My mobile phone/iphone does not reconnect
to SE888 automatically.
•
You can find the list of mobile phones
which are compatible with SE888 in
Bluetooth compatibility list for SE888.pdf
saved in the CD rom or at http://www.
philips.com/support
•
Check and upgrade the OS (operation
system) version of your mobile phone/
iphone.
I cannot pair my computer with SE888.
The PC application software only supports
Bluetooth devices with Bluetooth protocol
driver specified below. Check your Bluetooth
device and change it if necessary.
• Microsoft Stack compatible
• Broadcom Stack V 5.1.0.1700, V
5.1.0.2100 and 5.1.0.3500 Retail
I still cannot pair my computer with SE888
even I have changed my Bluetooth device.
Disable the internal computer Bluetooth device.
For information, see the user manual of your
computer. Then, install an external Bluetooth
device that supports the Bluetooth protocol
driver already mentioned above.
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