Page 1 Network Video Recorder VK-64/VK-16 Administrator’s Manual Ver.
Page 2: Introduction
Request to Customers 1. Canon owns the copyright of this manual. The unauthorized transfer of all or any part of the contents of this Manual is forbidden. 2. The contents of this manual are subject to change without any notice.
Page 3: Icons Used In This Manual
Introduction Icons Used in this Manual The following icons are used in this guide to indicate descriptions that you should read in particular. Icon Explanation Important information that must be observed or actions that are prohibited during an Note operation. These notes must be read to prevent possible faults or errors during operation.
Page 4: Purpose Of This Manual
Purpose of This Manual This manual is written for the System Administrator installng and operating the VK-64/VK-16 system. It explains the functions of VK-64/VK-16 and introduces more appropriate system deployment methods. Use this manual as a reference when making a backup of data or troubleshooting a problem.
Page 5: Table Of Contents
Contents Introduction ..........................ii Purpose of This Manual ......................iv About Manuals ..........................xii Important: Before Starting Operations ..................xiii Chapter 1 System Overview Chapter Overview ........................1-2 Preparation Flow ........................1-4 System Operation Overview ....................1-6 VK-64/VK-16 Overview .......................... 1-6 Communication Mechanism of VK-64/VK-16 ................1-8 Typical System Configuration .......................
Page 6 Contents Chapter 3 Storage Server Configuration Reference Chapter Overview ........................3-2 [Storage Server Configuration] Dialog ..................3-3 How to Start-Up ............................. 3-3 Screen Configuration ..........................3-4 Set the [Settings] Tab ......................3-8 How to Display the [Settings] Tab ......................3-8 How to set the [Settings] Tab ........................ 3-9 Message ..............................
Page 7 Contents Location and Zone ........................4-10 Add a Location and Zone ........................4-12 Edit a Location and Zone ........................4-13 Delete a Location and Zone ........................ 4-13 Add Storage Server ......................4-14 Display [Storage and Camera Server Summary] Windows ..............4-14 Add Storage Server ..........................4-14 Edit Storage Server ..........................
Page 8 Contents Chapter 5 Viewer Reference Chapter Overview ........................5-2 Viewer Operation Flow ......................5-4 Start the Viewer ........................5-6 How to Launch ..........................5-6 Launch by Connecting to the localhost ................... 5-7 Launch Storage Server by Specifying the IP address ..............5-7 Launch without Storage Server (Viewer Only Mode) ..............5-8 Functions not Available in Viewer Only Mode ................
Page 9 Contents Arrange Video Windows .......................5-35 Select Multiple Video Windows ..................... 5-35 Video Window Status .......................... 5-36 Video Window Properties: ......................5-36 Video Window states ........................5-36 Pan, Tilt, Zoom Control ........................5-38 Other Video Window Functions ......................5-43 Change the Video Window size ....................5-43 Change the Received Video size (VB-C500D, VB-C60, VB-C50i/VB-C50iR, VB-C50FSi, VB-C50Fi only) ...............
Page 10 Contents Chapter 7 Backup Scheme Chapter Overview ........................7-2 Purpose ...........................7-3 Preparation ..........................7-4 Backup Device ............................7-4 Backup Tool ............................7-4 Restore Server for Archiving ......................... 7-4 Files to Make a Backup ......................7-5 Storage Location of Video Data, Audio Data, and Event Data ............. 7-5 Backup for Data Protection .....................7-8 About Backup ............................
Page 11 Contents Chapter 9 Troubleshooting Chapter Overview ........................9-2 Troubleshooting for Recording ....................9-3 VK Troubleshooting ........................9-4 Viewing Screen and Video Windows ....................9-4 Timeline ..............................9-6 Extract Video ............................9-6 Scheduling and Recording ........................9-6 Connection Problems ..........................9-7 Configuration Problems ......................... 9-8 Upgrade Problems ..........................
Page 12: About Manuals
About Manuals VK-64/VK-16 comes with three manuals including this document. Setup Guide A manual that introduces this software. Be sure to read this manual when using the software for the first time. Viewer Operation Guide A simplified manual for the VK Viewer. Be sure to read the Administrator’s Manual for details.
Page 13: Important: Before Starting Operations
Important: Before Starting Operations It is recommended that you perform tests under actual conditions before starting operations. This recording software may not operate as your settings in recording or displaying live video, depending on the capabilities of your PC and the network environment. When load on your computer CPU and hard disk is high, the specified frame rate may not be available, or the video recording may be interrupted or the Viewer operation may take longer.
Page 14 Important: Before Starting Operations...
Page 15: System Overview
System Overview...
Page 16: Chapter Overview
Chapter Overview This chapter provides preliminary information you should know before using the VK-64/VK-16 and explains the operating environment and basic concept you need to understand to design your system. Preparation Flow Explains the flow from setting up the VK-64/VK-16 to starting the operation. System Operation Overview Explains the system operating environment such as the number of Camera Servers available for the Storage Server, product types, and the number of licenses for each product.
Page 17 Chapter Overview...
Page 18: Preparation Flow
Preparation Flow The following explains the flow from setting up the VK-64/VK-16 to starting the operation. Step1 Set up Camera Servers The first step is to set up your Camera Servers. See your Camera Server manuals for connection in detail. For details regarding supported camera servers, see P.
Page 19 Preparation Flow Step3 Configure Recording Settings Register Camera Servers and Storage Servers and set up recording schedules. Step4 Create and save Viewer Layout Monitoring live video and playing back recorded events can be done by the Viewer application. And also you can customize the Viewing Area and save Layouts.
Page 20: System Operation Overview
System Operation Overview VK-64/VK-16 Overview Network Video Recorder Network Video Recorder is software for viewing video, recording video and audio, and playing back video from multiple network cameras (hereafter referred to as Camera Servers). This supports viewing and recording JPEG and MPEG-4 video, bidirectional audio communication, and recording audio. Composition of Network Video Recorder Network Video Recorder consists of two software component: a Storage Server and a Viewer.
Page 21 System Operation Overview Network Video Recorder VK-16 Network Video Recorder VK-16 (hereafter referred to as VK-16) has the same basic functionality as VK-64, but is only able to register up to 16 Camera Servers. A comparison between VK-64 and VK-16 is as follows. Type Storage Server Viewer...
Page 22: Communication Mechanism Of Vk-64/Vk-16
Communication Mechanism of VK-64/VK-16 The following explains the communication mechanism of the VK-64/VK-16, with using atypical system configuration. Typical System Configuration VK-64/VK-16 provides video viewing and recording from Camera Servers via an IP network such as a LAN. Since VK-64/VK-16 makes use of IP networks, cameras can be installed easily. And also addition of new camera or change of camera location can be done flexibly.
Page 23 Communication Mechanism of VK-64/VK-16 Application Types and Functions Application Function Storage Server Save logs information of such as video, audio, and events. User can view recorded information, monitor live-video and check and search events Viewer from recording server. Administrator can configure the strage server setting. Record Playback Record video to the Storage Server #1...
Page 24: Operating Environment
Operating Environment Supported Camera Servers The table below shows the Camera Servers supported by VK-64/VK-16. This information is as of January 2009. For the latest information, please access to Canon Web site. Camera Server Firmware Versions Ver. 1.0 0 VB-C500D VB-C60 Ver.
Page 25: Viewer
The requirements for Storage Server will vary due to the operating environment (number of Camera Servers, setting of recording frame rate etc.). It is also dependent on pre-event recording settings. Please contact dealers that handle Canon products for further information. VK-Lite also supports Windows Vista Home Premium.
Page 26: Notes On Operating Environment
Notes on Operating Environment Windows XP If your Storage Server is installed to the PC on Windows XP SP2 or SP3 and your viewer is installed to another PC, it is necessary to change your [Windows firewall] settings for Windows XP SP2 or SP3. * The following setting is not required if you install the Storage Server and Viewer on the same PC.
Page 27 Notes on Operating Environment 2. Click [Add], and then the [Trusted sites] dialog box appears. If [Require server verification (https:) for all sites in this zone] is selected, clear the selection. 3. Check that the IP address of your camera server displayed in the [Add this Web site to the zone] box is correct, and then click [Add] to register the camera as a trusted site.
Page 28: Windows Server 2008
Notes on Operating Environment Windows Server 2008 Enable Sound to Use Audio Functions The sound function is disabled by default in Windows Server 2008. To receive audio signals using the VB-C500 Viewer, follow the procedure below to enable sound function. 1.
Page 29: Windows Vista/Windows Server 2008
Notes on Operating Environment Windows Vista/Windows Server 2008 When using VK-64/VK-16 on Windows Vista Business/Enterprise/Ultimate/Windows Server 2008, pay attention to the following restrictions. Upgrade your PC Please note that before upgrading your PC to Windows Vista/Windows Server 2008, you need to upgrade this software to v2.1, if the version is older than v2.1.
Page 30: System Design Concept
System Design Concept System Configuration Example When Viewing and Recording with one PC Record video to the Storage Server Storage Server Display live and recorded video Viewer Load on PC may increase depending on the number of camera servers and recording schedule. Consider your system configuration referring to "Server Sizing Concept"...
Page 31 System Design Concept When using multiple Storage Servers and Viewers One or more Storage Servers can be used on the same network and Viewer applications can be configured to play video from more than one Storage Server. For each Viewer, Master Storage Server ( P.
Page 32: When Using Multiple Storage Servers
System Design Concept When using multiple Storage Servers If multiple Storage Servers are being used, you should specify the Master Storage Server. A typical multiple Storage Server arrangement is shown below. Storage Server #2 Master Storage Server Play back Video to Viewer Viewer Load Camera Server information Load Zones and Locations...
Page 33: Server Sizing Concept
System Design Concept Server Sizing Concept Determine your server configuration (components and the number of units) depending on 1) required hard disk capacity and 2) video data volume per second. 1) Required hard disk capacity: Consider the required hard disk capacity based on continuous recording with fixed frame rate, resolution, and quantity.
Page 34: Required Hard Disk Capacity
System Design Concept Required Hard Disk Capacity The size of the images varies depending on the configuration of the Camera Server (the settings for Quality and Resolution) and the complexity of the actual image. Determining Required Hard Disk Capacity Determine the required hard disk capacity as follows. 1.
Page 35 System Design Concept Example 2: MPEG-4 recording • Using 8 Camera Servers (VB-C60) for recording, • With each camera set to Medium Size (320 x 240) and Video Quality is set to 3, • Recording frame rate is set at 30 fps, and •...
Page 36 System Design Concept Example of bit rate with VB-C500D/VB-C60* (MPEG-4) Resolution and Frame Rate 10fps 15fps 30fps Quality MPEG-4 Medium MPEG-4 Large MPEG-4 Medium MPEG-4 Large MPEG-4 Medium MPEG-4 Large (320x240) (640x480) (320x240) (640x480) (320x240) (640x480) 0.28 0.76 0.35 0.94 0.54 1.43 0.39...
Page 37: Sensor Event Recording And Motion Detection Recording Concept
System Design Concept * All of the data in the previous page sizes are only rough guide, and may increase or decrease depending on the object being shot. Please be sure to confirm under the actual installation conditions before starting operations.
Page 38: Storage Server Performance
System Design Concept Storage Server Performance <Case 1: in JPEG> <Case 2: in JPEG> Camera Servers: 24 units of VB-C60 Camera Servers: 48 units of VB-C60 Resolution: High (640 x 480) Resolution: Medium (320 x 240) Quality: 3 Quality: 3 Frame Rate: 10 fps Frame Rate: 1 fps [Recording]...
Page 39: Notes On Viewer Sizing
System Design Concept Notes on Storage Server Operation It is recommended to use the Storage Server exclusively for the VK-64/VK-16. Be sure to avoid the following forms of operation. • Using the Storage Server with a Web Server As Storage Server, you cannot use a PC where Web server software such as Windows standard IIS (Internet Information Server) or Apache has been already installed.
Page 40: Network Bandwidth Concept
System Design Concept 3. CPU: Pentium4 3.8GHz, memory: 1GB, graphics board: Quadro FX1700 When using the VB-C60 with Resolution=340 x 240 and Quality=3: Total frame rate: JPEG image---Max. 280 fps MPEG-4 video---Max. 240 fps The total frame rate is calculated as: Number of Camera Servers in the Viewer window x Frame rate. That means, with 10 Camera Servers and 10 fps frame rate, the total frame rate is 100 fps.
Page 41: Vk-Lite
VK-Lite VK-Lite is bundled with VB-C500D and VB-C60. This is a simplified version of the Network Video Recorder VK-64/VK-16. The differences in functionality between the VK-64/VK-16 and VK-Lite product versions are summarized below. Functional Limitations in VK-Lite • The maximum number of cameras that can be registered is 4 units. •...
Page 42 VK-Lite Functions that cannot be used in VK-Lite • Storage Server • Recording to NAS • MPEG-4 recording • Motion detection recording • Sensor recording • A Special day recording • Send mail on event function • Customization of event priority •...
Page 43: Specification Comparison Of Vk-64/Vk-16 And Vk-Lite
Specification Comparison of VK-64/VK-16 and VK-Lite This section explains what you need to know before using the VK-64/VK-16, and the required operating environment and considerations when designing a system. Type Main functional limitaions VK-64/VK-16 v2.0 VK-Lite v2.0 Max. number of camera 64 / 16 servers Camera...
Page 44 Specification Comparison of VK-64/VK-16 and VK-Lite 1-30...
Page 45: Chapter 2 Installation
Installation...
Page 46: Chapter Overview
Chapter Overview This chapter explains how to install VK-64/VK-16. Setting up the Camera Servers Firstly set up Camera Server. For connection in detail, see the manual for Camera Server. Install the Storage Server and Viewer Note Before the installation, read Chapter 1 and "Preparation and Precaution" ( P.
Page 47: Installation Procedures
Installation Procedures Note Types and number of license has been determined for VK-64 and VK-16. If you want to add the Storage Server or Viewer, you need to purchase necessary software ( P. 1-6). The hard disk where the software will be installed should be formatted in the NTFS ( P.
Page 48 Installation Procedures 3. Enter your License Key(s) and click [Next] to install VK-64/VK-16. Your License Key is indicated on the "About License Key" included in the package. * VK-Lite that comes with VB-C500D and VB-C60 has a license for one Storage Server and one Viewer. No License Key registration window appears for VK-Lite installation.
Page 49 Installation Procedures For VK-Lite, both of the following applications are installed. • Viewer • Storage Server When you need to install either one of the above, right-click on the application icon which you will not install, and choose [This feature will not be available]. It is recommended not to change the designated installation directory.
Page 50: Upgrade From Version 1.0, 1.1, 1.2, 1.3, 1.4, And 2.0
Installation Procedures Upgrade from Version 1.0, 1.1, 1.2, 1.3, 1.4, and 2.0 If you upgrade the Viewer from an older version, all the settings are taken over to the new version and video data recorded with older version can be played back with Version 2.1. It is recommended to confirm your settings after the upgrading.
Page 51: Preparation And Precaution
Installation Procedures Preparation and Precaution Use NTFS-formatted hard disk The hard disk where the software will be installed and video data will be stored should be formatted in the NTFS. You can convert the current hard disk into the NTFS format using the following command at the command prompt.
Page 52 Installation Procedures...
Page 53: Storage Server Configuration Reference
Storage Server Configuration Reference...
Page 54: Chapter Overview
Chapter Overview The Storage Server can record videos and events (sensor input and motion detection) data from multiple camera servers. This chapter explains how to set the installed Storage Server to use the storage server. Use the [Storage Server Configuration] dialog to set the Storage Server. In the [Storage Server Configuration] dialog, you can configure settings for disk management, event management, event notification, and user management.
Page 55: [Storage Server Configuration] Dialog
[Storage Server Configuration] Dialog How to Start-Up Double-click the [Storage Server Configuration] desktop icon. Alternatively, from the Windows [Start] menu select: [All Programs] > [WebView Livescope] > [Network Video Recorder VK Series v2.1] > [Storage Server Configuration]. If the [Authentication is required when starting this tool] is selected ( P.
Page 56: Screen Configuration
[Storage Server Configuration] Dialog Screen Configuration The [Storage Server Configuration] dialog has the following four tabs. • [Settings] Tab • [Events] Tab • [Event Notification] Tab • [User Management] Tab [Settings] Tab In the [Storage Server Configuration] dialog, [Settings] tab allows you to configure these items below. •...
Page 57: Events] Tab
[Storage Server Configuration] Dialog [Events] Tab You can set the Storage Server to send an e-mail to the user when an event has occurred. In the [Storage Server Configuration] dialog, [Events] tab allows you to configure the priority for types of the event.
Page 58 [Storage Server Configuration] Dialog [Event Notification] Tab In the [Storage Server Configuration] dialog, [Event Notification] tab allows you to configure the setting of the e-mail sent to the user when the event occurs. E-mails are sent according to the priorities set in the [Events] tab. Example event notification e-mail An event of priority 3 occurred on 12/05/2006 at 15:15:17 +1000.
Page 59 [Storage Server Configuration] Dialog [User Management] Tab In the [Storage Server Configuration] dialog, [User Management] tab allows you to set up users and their privileges. [User Management] tab allows you to configure the following privileges: • Administrator • Not Administrator (Operator) Administrator has access to the Viewer including Camera Server setup, recording schedules and Viewer setup.
Page 60: Set The [Settings] Tab
Set the [Settings] Tab In the [Storage Server Configuration] dialog, [Settings] tab allows you to configure the items below. • Storage Server name • Proxy Server • Settings for storing recorded video • Start and stop of Storage Server • Logon Account for Storage Server How to Display the [Settings] Tab Double-click the [Storage Server Configuration] desktop icon.
Page 61: How To Set The [Settings] Tab
Set the [Settings] Tab How to set the [Settings] Tab Changing the Storage Server name Enter a new name in [Storage Server Name] to change the Storage Server name (You can use up to 20 characters). It is recommended to use an easy-to-understand name if you are using multiple Storage Servers. Enter the Storage Server Proxy Address If the Storage Server needs to access Camera Servers via proxy server, you may need to configure proxy settings.
Page 62 Set the [Settings] Tab Enter [Recorded Video Settings] 1. [Maximum retained history] - Check the [Maximum retained history] option and enter a value from 1 to 999 and then select [Days] or [Weeks] from the pull-down menu. [Maximum file size/duration] - Check the [Maximum file size/duration] option, enter a value, and select [MB] or [Hours].
Page 63 Set the [Settings] Tab Select [Disk Drive Settings] 1. [Drive] - Select the disk drive to configure, from the drop-down menu. 2. [Maximum disk space used] - Check the box and enter a value in Megabytes (MB) or Gigabytes (GB), for example, "50".
Page 64 Set the [Settings] Tab To add a network drive 1. Click [Add Network Drive]. 2. The [Add Network Drive] dialog appears. Select a drive to add as a network drive and enter a path assigned to the drive. You can also enter a path automatically by selecting a folder. When selecting a folder with [Browse] Click [Browse], select a folder where you want to save recorded video data in the [Browse for Folder] dialog.
Page 65 Set the [Settings] Tab To remove a network drive 1. Click [Delete Network Drive]. 2. Select a network drive and click [OK] to delete the selected drive from the Storage Server. Note About Network Drive VK-64/VK-16 can record videos on a drive on the network. The drive type is shown at the head of the [Drive] drop-down menu as "Internal disk: [local], Network drive: [network]".
Page 66 Set the [Settings] Tab Start or Stop the Storage Server Program Click [Stop Storage Server] to stop the Storage Server. Click [Start Storage Server] to start the Storage Server. Note If you need to stop the Storage Server Program, you should inform all users connected to the storage server before you stop the storage server.
Page 67: Message
Set the [Settings] Tab Message When you have changed items affecting recording settings: When you click [Apply] or [End], the following message will appear. "An item which affects recording settings was changed. Please inspect the "Record Settings Summary" dialog on the Recording Schedules window to check the effects of the change." When you have changed the [Maximum retained history] setting: When you click [Apply] or [End], the following message will appear.
Page 68 Set the [Settings] Tab 4. Click [Add User or Group]. The [Select User or Group] dialog oppears. 5. Enter the Windows account name in the [Enter object name to select] field. Enter or change the object name, location, and detail settings as required. Be sure to enter a Windows account with Administrator privileges.
Page 69: Important: Disk Space Management
Important: Disk Space Management Disk Space Management Level The Storage Server monitors the remaining disk space to check the current disk space manegement level and takes a measure according to the current level. 1. [Low Disk Space Warning Level] 2. Threshold Level 3.
Page 70 Important: Disk Space Management In case of Threshold Level The Storage Server continues recording video; however, it starts deleting the video files from the oldest one, and generates an event. Low disc <Drive> deletion : start [Maximum disk Delete from space used] Event Notification the oldest file...
Page 71: [Low Disk Space Warning Level] Calculation Method
Important: Disk Space Management [Low Disk Space Warning Level] Calculation Method The [Low Disk Space Warning Level] occurs when the Storage Server fulfills the condition 1. or 2. below. 1. When the Storage Server disk space used exceeds the following value: M x (100 - A)/100 M: Value for [Maximum disk space used] A: Value for [Low disk space warning level]...
Page 72: Limit Level Calculation Method
Important: Disk Space Management Limit Level Calculation Method The Limit Level occurs when the Storage Server fulfills the condition 1. or 2. below. 1. When the Storage Server disk space used exceeds the following value: [Maximum disk space used] 2. A When free disk space falls below the following value: (Number of Camera Servers + 1) x 32MB Calculation Example for Each Level Disk Drive...
Page 73: Set [Events] Tab
Set [Events] Tab [Events] tab in the [Storage Server Configuration] dialog allows you to specify event priorities. If you have configured the event notification e-mail settings, e-mails are sent based on the priorities set in the [Events] tab. How to Display the [Events] Tab Double-click the [Storage Server Configuration] desktop icon.
Page 74: How To Set The Events Tab
Set [Events] Tab How to Set the Events Tab Set the Priority for the Event Select the priority for the event from drop-down menu for each setting item. Item Setting Recording engine started 1. Highest, 2. High, 3. Medium, 4. Low, 5. Lowest Remote trigger 1.
Page 75: Set The [Event Notification] Tab
Set the [Event Notification] Tab [Event Notification] tab in the [Storage Server Configuration] dialog allows you to configure. Configure the e-mail notification settings based on the priorities set in the [Events] tab. How to Display the [Event Notification] Tab Double-click the [Storage Server Configuration] desktop icon. The [Storage Server Configuration] dialog appears and the [Settings] tab is displayed.
Page 76 Set the [Event Notification] Tab You can only register one e-mail address in the [To Address] field. If you want to send the e-mail to multiple addresses, use a group address. 3. Enter the host name or IP address of the [SMTP server] in SMTP Server and port number in [Port]. Note Enter the host name in up to 255 characters.
Page 77: Set [User Management] Tab
Set [User Management] Tab [User Management] tab in the [Storage Server Configuration] dialog allows you to set up users and their privileges. How to Display the [User Management] Tab Double-click the [Storage Server Configuration] desktop icon. The [Storage Server Configuration] dialog appears and the [Settings] tab is displayed. Click the [User Management] tab to open it.
Page 78: How To Set The [User Management] Tab
Set [User Management] Tab How to Set the [User Management] Tab Add a User 1. Click [Add] on the [User Management] tab. The [Add User] dialog appears. 2. Enter the user's [User Name] (up to 20 characters, including alphanumeric letters and underscore "_"). 3.
Page 79: Delete A User
Set [User Management] Tab Delete a User 1. Click to select a user in the User List to delete it. 2. Click [Remove]. The user is deleted. Request User Authentication at Tool Startup Check the [Authentication is required when starting this tool] if user authentication is required when launching the tool.
Page 80 Set [User Management] Tab 3-28...
Page 81: Register Camera Server And Set Recording Schedule
Register Camera Server Set Recording Schedule...
Page 82: Chapter Overview
Chapter Overview This chapter explains how to store Camera Servers registration necessary for creating recording schedules on the Storage Server, as well as the procedure to create recoding schedules. To store the Camera Servers registration and create recording schedules, launch the VK Viewer and use the [Camera Summary] window and [Recording Schedules] window under the [Configuration and Preferences] screen.
Page 83: Launch Vk Viewer And Display The [Configuration And Preferences] Screen
Launch VK Viewer and Display the [Configuration and Preferences] Screen How to Launch VK-64/VK-16 Double-click the [VK-Lite Viewer v2.1] desktop icon. Alternatively, from the Windows [Start] menu select: [All Programs] > [WebView Livescope] > [Network Video Recorder VK Series v2.1] > [VK Viewer]. The connect option menu (Start-up Screen) for Storage Server is displayed.
Page 84: How To Start Vk-Lite
Launch VK Viewer and Display the [Configuration and Preferences] Screen How to Start VK-Lite Double-click on the icon [VK-Lite Viewer v2.1] on the desktop. Alternatively, from the Windows [Start] menu > [All Programs] > [WebView Livescope] > [Network Video Recorder VK Series v2.1] > [VK-Lite Viewer v2.1]. The following procedure is the same as VK-64/VK-16.
Page 85: Launch Storage Server By Specifying The Ip Address
Launch VK Viewer and Display the [Configuration and Preferences] Screen Launch Storage Server by Specifying the IP address If you installed the Viewer and Storage Server on separate PC, specify an IP address of Storage Server and connect Viewer to the Storage Server. 1.
Page 86 Launch VK Viewer and Display the [Configuration and Preferences] Screen The dialog for entering the IP address will also be displayed even when connection to the Storage Server failed. When the Viewer accesses to a Master Storage Server which has not been set up with camera server information, the entire Viewing Screen is initially blank as shown below.
Page 87: Access To The Configuration And Preferences Screen
Launch VK Viewer and Display the [Configuration and Preferences] Screen Access to the Configuration and Preferences screen To open the [Configuration and Preferences] screen, the following operation should be performed. In the Menu Bar, select [View] [Configuration] The menu bar is located at the top left of the Viewing Screen. In the Menu Bar, select [View] [Configuration].
Page 88: [Storage And Camera Server Summary] Windows
[Storage and Camera Server Summary] Windows Use the [Storage and Camera Server Summary] screen to create a location and zone, to add the Storage Server, and to add the Camera Server. Display the [Storage and Camera Server Summary] Windows 1. Launch the VK Viewer and display the [Configuration and Preferences] screen. 2.
Page 89: [Storage Servers] And [Locations/Zones] Options
[Storage and Camera Server Summary] Windows Click and drag divider line to the right to show full items. [Storage Servers] and [Locations/Zones] options The following options are available via the [Storage Servers] tab. [Add Storage Server] - Allows you to register a Storage Server with the system (up to ten Servers are recommended).
Page 90: Location And Zone
Location and Zone Create a location and zone for the preparation of registering the Camera Server. Cameras are grouped into Locations and Zones. Locations are for example, an office building, shop or school. Zones are a part of Locations, that is, a zone could be assigned o each floor in the office building and specific areas in a shop such as a cash register area.
Page 91 Location and Zone When a Location is selected from the drop-down menu at left, all of the Zones associated with the Location will appear to the right as camera thumbnail images. This tab containing four thumbnail images indicates that there are four cameras in the Zone. This tab containing six thumbnail images indicates that there are six cameras in the Zone.
Page 92: Add A Location And Zone
Location and Zone Add a Location and Zone Step 1: Click [Add Location] on the [Locations/Zones] tab 1. In the [Camera Summary] window, select the [Locations/Zones] tab if it is not selected yet. 2. Click [Add Location] to bring up the [Add Location] dialog. 3.
Page 93: Edit A Location And Zone
Location and Zone Edit a Location and Zone 1. Double-click a location or zone. The [Edit Location] or [Edit Zone] dialog appears. 2. Change the settings and click [OK]. Delete a Location and Zone 1. Click a location or zone in the list to highlight it and select [Delete] from the [Edit] menu. Alternatively, click a location or zone to select it, then press the [Delete] key on your keyboard.
Page 94: Add Storage Server
Add Storage Server If you are using multiple Storage Servers, add each Storage Server as directed below. You need not perform these steps if you are using only one Storage Server and that Storage Server has already been added. By adding the Storage Server, you can select the Camera Servers managed by each Storage Server from the Viewer screen.
Page 95: Edit Storage Server
Add Storage Server Edit Storage Server 1. In the [Storage and Camera Server Summary], select the [Storage Servers] tab. A list of Storage Servers which have already been added is displayed. 2. Double-click the Storage Server in the list. Alternatively, select the Storage Server and click [Edit]. This will bring up the [Edit Storage Server] dialog.
Page 96: Delete Storage Server
Add Storage Server Delete Storage Server 1. In the [Storage and Camera Server Summary], select the [Storage Servers] tab. A list of Storage Servers which have already been added is displayed. 2. Click a Storage Server in the list to highlight it and select [Delete] from the [Edit] menu. Alternatively, click a Storage Server to select it, then press the [Delete] key on your keyboard.
Page 97: Register Camera Server
Register Camera Server After preparing for Camera Server registration (i.e., creating a location and zone, and adding the Storage Server), you should register the Camera Server. You should register the desired Camera Server on the Storage Server if it has not been registered yet. Register the Camera Server (by Search) After registering the Camera Server, you can select the Camera Server from the [Viewer] screen.
Page 98 Register Camera Server If you cannot find the Camera Server, click [Add Camera Server] to add it. For the Camera Servers which have already been registered, [Registered] is displayed in the [Register] column. The [Register] columns for unregistered Camera Servers are blank. Add the Camera Server 1.
Page 99 Register Camera Server Connect to Camera 1. Enter the Host Name or IP address in [Host Name or IP], then enter the port number for the Camera Server in [Port]. The [Host Name or IP] should be 255 characters or less (each label, separated by a period, must be 63 characters or less), the IP address must be 15 characters or less (each label, separated by a period, must be 3 characters or less), and the [Port] must be a figure within the range from 1 to 65535.
Page 100 Register Camera Server Select a Storage Server 1. Select a [Storage Server] from the drop-down menu which lists pre-configured Storage Servers and enter the Host Name or IP address in [Host Name or IP] and Port number in [Port]. The [Host Name or IP] must be 255 characters or less (each label, separated by a period, must be 63 characters or less) and the [Port] number must be a figure within the range from 1 to 65535.
Page 101 Register Camera Server Configure External Device Input To switch On or Off the external device input, check the [Invert the state of the following external] option. One or more inputs may be shown depending on the type of the Camera Server. It is not necessary to change this setting if it is not required.
Page 102 Register Camera Server Update or Set the Viewer Thumbnails 1. In the [Preview] area, click [Update] to recapture an image used for the thumbnail of the Viewer screen. 2. To change the camera angle or zoom magnification by using the mouse, click [Start Control]. Move the mouse cursor around the image.
Page 103 Register Camera Server Select the drive to save video data In the [Drive] drop-down menu, select a hard disk drive on the Storage Server. Note Network drives registered via Storage Server Configuration are also shown on the [Drive] drop-down menu. See "Adding/Removing a Network Drive" ( P.
Page 104: Edit Camera Server
Register Camera Server Return to the Viewer Screen If you wish to return to the Viewer Screen, select [Viewer Screen] from the [View] menu bar. Edit Camera Server The right-hand portion of the [Camera Summary] window features [Edit Camera Server] for Editing the Camera Server(s) on your system, regardless of which tab you have selected ([Storage Servers] or [Locations/Zones]).
Page 105: Delete Camera Server
Register Camera Server Save Edit Contents To save edited Camera Server settings, click [Save Changes] at the bottom right-hand corner of the [Camera Summary] window. Click [Discard Changes] to cancel any modifications you have made. Delete Camera Server The right-hand portion of the [Camera Summary] window features [Remove Camera Server] for removing the Camera Server(s) from your system, regardless of which tab you have selected ([Storage Servers] or [Locations/Zones]).
Page 106: Overview Of Recording Schedule Setting
Overview of Recording Schedule Setting After you have registered the Camera Server, you can set recording schedules. Note If you are using the Viewer only, you cannot set recording schedules. Be sure to perform operational tests after setting schedules. You can record videos by specifying when and what to record with recording schedule function. When - Select from the following: •...
Page 107: Recording Schedule
Recording Schedule Two types of recording schedules are available: Normal Schedule and Special Day Schedule. For both types of schedules, you must set the recording schedule for each Camera Server in the [Recording Schedules] screen. Display the [Recording Schedules] screen 1.
Page 108 Recording Schedule Click the [Special Day Schedule] tab to display the [Special Day Schedule] screen. 4-28...
Page 109 Recording Schedule Storage Server selector Single day schedule area (24 hours) Location Zone representing camera Schedule Type selector areas in the Location Day selector Click and drag the scroll-bar(s) to view more schedules if necessary. Note The scheduling area functions the same as the Normal Recording Schedule but only covers a single day (from 00:00 hrs.
Page 110: Set Normal Schedule
Set Normal Schedule The [Normal Schedule] consists of: • [Storage Server] list - Select the Storage Server to edit the recording schedule. When the [Recording Schedules] window first appears, the first Storage Server in the list is shown with its associated schedule to the right.
Page 111: Create Normal Schedule
Set Normal Schedule Create Normal Schedule Display the [Recording Schedules] screen 1. In the Menu Bar, select [View] [Configuration]. The [Configuration and Preferences] screen appears. 2. Click the [Recording Schedules] tab to display the [Recording Schedules] screen. 3. Click the [Normal Schedule] tab to display the [Normal Schedule] screen. Change the Storage Server If you wish to display another Storage Server's schedule, click the [Storage Server] menu, otherwise proceed to the next step.
Page 112 Set Normal Schedule You can click and drag the schedule area of several cameras to bring up the [Add Schedule Item - multiple cameras] dialog. This allows you to easily set schedules for multiple cameras. Once created, settings for each camera can be customized later.
Page 113 Set Normal Schedule Set the recording period Click the hours or minutes fields to select, then click the up/down arrows or directly enter a value to change time. Time period could be set for overnight recording such as [Start] 22:00 to [End] 08:00. Click [All Day] if you want 24 hour recording.
Page 114 Set Normal Schedule Configure Motion Detection Recording and Sensor Recording Settings 1. Check the [On motion detection] box if you want recording activated when motion is detected during this time period. 2. Check the [On sensor event] box if you want recording activated from a sensor event during this time period. 3.
Page 115 Set Normal Schedule Set the Preset Camera Angle and Exposure Compensation 1. In the [Preview] field a live preview is given of the selected camera view when connected. Select a camera position from [Preset] drop-down menu of available camera angles, to retain a live preview from that angle.
Page 116 Set Normal Schedule Note Camera angle can be changed by moving your mouse pointer in the [Preview] area to display controls. By clicking, pan, tilt and zoom function can be controlled ( P. 4-22). After the camera server control finishes, the [Preset] is set to [Custom], and the current setting values of exposure compensation and the camera server position are used for recording.
Page 117 Set Normal Schedule Set the Night Mode and Resolution (VB-C500D, VB-C60, VB-C300, VB-C50i/VB-C50iR, VB-C50FSi, VB-C50Fi and VB150) 1. Select the [Night Mode] from the drop-down menu. You can select from [Not specified], [Disabled], [Enable], and [Auto]. Note If you select [Enabled], the [Night Mode] status will be back to [Disabled] after the configured recording schedule finishes.
Page 118 Set Normal Schedule 2. Select a [Resolution] for recording from the drop-down menu. You can select from [JPEG Small], [JPEG Medium], [JPEG Large], [MPEG-4] or [Not specified]. If you select [Not specified], the Storage Server does not attempt to change the setting, rather it accepts whatever [Night Mode] setting and resolution the Camera Server offers.
Page 119 Set Normal Schedule Set External Device Output 1. Click [External Outputs Setting] to control any external devices that may be connected to your Camera Server. 2. Click [Setup] to change the details of external outputs. If you do not change the settings, the defaults will be used.
Page 120 Set Normal Schedule Save Schedules 1. To save the Normal Schedule, click [Save Schedule] at the bottom right-hand corner of the [Normal Schedule] window. Click [Discard Changes] to cancel any modifications you have made. 2. If you wish to return to the Viewer, select [Viewer Screen] from the [View] menu bar. Note Camera Servers have feature to record videos on memory of the camera with sensor input or schedule.
Page 121: Change Camera Server Settings
Change Camera Server Settings Click [Set-up] in the [Add Schedule Item] and [Edit Schedule Item] dialog, and then Camera Server's top page appears after Internet Explorer launches (VB-C60). Click [Setting Page] to display the Setting Page to change Camera Server settings. 4-41...
Page 122 • The Motion Detection function is not suitable for conditions where high reliability is required. It is not recommend using this function in situations where high reliability is required, such as for monitoring purposes. Canon accepts no liability whatsoever for faults, etc. resulting from the use of the Motion Detection.
Page 123 Change Camera Server Settings Preset • Presets should be set on the Camera Server in advance. You cannot set them with VK-64/VK-16. • If the recording settings using a preset are used on the Camera Server, the preset position will override camera positions set by VK-64/VK-16, including those in recording schedules and Camera Server position.
Page 124: Batch-Setting Schedules
Batch-Setting Schedules When you set schedule, you can set multiple schedules at one time. Create Multiple Camera Schedules You can click and drag schedule area covering several cameras to bring up the [Add Schedule Item - multiple cameras] dialog. This allows you to easily set recording schedules for multiple cameras. Once created, settings for each camera can be customized.
Page 125: Set Continuous Recording
Set Continuous Recording You can set Continuous Recording with the frame rate of 0.1 to 30 frames per second when creating a Normal Schedule or Special Day Schedule (The upper limit is 5 fps with VK-Lite). Specify the number of still images to record every second from the [fps] drop-down menu. Higher [fps] value generates smooth video, however, the load on the Storage Server or network goes higher.
Page 126: Set Motion Detection Recording
The Motion Detection function is not suitable for conditions where high reliability is required. It is not recommend using this function in situations where high reliability is required, such as for monitoring purposes. Canon accepts no liability whatsoever for faults, etc. resulting from the use of the Motion Detection.
Page 127: Edit Motion Detection Recording Settings
Set Motion Detection Recording Edit Motion Detection Recording Settings You can specify the detection area and the amount of sensitivity for Motion Detection Recording. The area for detection can also be modified which is ideal, for example, if the field of view has two entrances and you wish to monitor motion for one entrance.
Page 128 Set Motion Detection Recording Step 2: Set Motion Detection Options Set the following options on the [Motion Detection Settings] dialog. 1. In the [Detect Motion Using] menu, select one of the following: [Storage Server] Obtains video from the Camera Server and detects motion with the Storage Server. [Camera Server] Uses the Motion Detection function of the Camera Server to detect motion (This menu is only active for VB150 servers with the [Video Input] set to [Single] or VB-C500D, VB-C60, VB-C50i/VB-C50iR, VB-C50FSi,...
Page 129 Set Motion Detection Recording Step 3: Set the active region for recording In the [Active Region] field, adjust the region where motion detection is triggered. By default, the [Active Region] is the full area. In addition you cannot use pan, tilt, and zoom operations in this window. 1.
Page 130 Set Motion Detection Recording • Yellow color bar - Changed area is equal to or greater than the specified [Area Ratio] (activity peaks on or to the right of the Area Ratio Marker) but the required cotinuance of motion has not met the specified duration in order to trigger an event.
Page 131 Set Motion Detection Recording Step 4: Set the Detection Regions (VB-C500D/VB-C60) 1. If you want to partition the detection region for notifications, check area the [Notice events with the area name when motions are detected] checkbox. 2. Check the [Record on this area] checkbox on the recording settings tab. This operation is not necessary if you want configure the recording settings over the entire region without partitioning the detection regions.
Page 132 Set Motion Detection Recording Step 6: Set frame rate and pre and post event recording duration 1. [Max. Frame Rate] - select a maximum frame rate for recorded video from the drop-down menu. Choose from 0.1 frames per second to 30 frames per second (5 is the default). 2.
Page 133: Set Sensor Event Recording
Set Sensor Event Recording Set Sensor Event Recording Settings The Sensor Event recording starts when a sensor input has occurred. Configure the Sensor Event recording settings in the [Sensor Event Settings] window which appears when you click [Settings]. Some items in the [Sensor Event Settings] window overlap with the items in the [Add Schedule Item] and [Edit Schedule Item] dialog.
Page 134: Edit Sensor Event Recording Settings
Set Sensor Event Recording Edit Sensor Event Recording Settings You can specify recording settings based on the occurrence of a sensor event. A number of tabs in the [Sensor Event Settings] dialog are shown to reflect the number of sensors on each camera. You can modify the recording settings for each sensor.
Page 135 Set Sensor Event Recording Step 2: Enable recording and set an event priority 1. Check [Record on this sensor] to enable recording when a sensor is triggered. 2. In the [Priority] field, select the priority for the event to be generated for this motion from 5 options, ranging from [1.
Page 136 Set Sensor Event Recording Step 5: Set Additional Options (VB-C500D, VB-C60, VB-C300) To use the Exposure, White Balance, Shade Control, and/or Focus settings on the [Camera Control] Panel, check the corresponding check box. Note The additonal options are available with VB-C500D/VB-C60/VB-C300. [Smart Shade Control] is available with the VB-C500D/VB-C60.
Page 137 Set Sensor Event Recording 3. [Record for __ sec. after event] - enter a number of seconds for the amount of recording time after the event has transpired (up to a maximum of 999 seconds). Click [OK] to save the new settings and close the dialog. Click [Cancel] to discard the new settings.
Page 138: Set Preset Tour
Set Preset Tour Use the Preset Tour function to move among multiple preset positions sequentially. In the [Add Schedule Item] and [Edit Schedule Item] dialog, there are two options available for setting the Preset Tour function. Procedure to set the Preset Tour function in as follows. Note When Preset Tour and MPEG-4 are used together, the video data size becomes very large.
Page 139 Set Preset Tour 3. Select a preset to add from the [Preset] drop-down menu. 4. For the selected preset, configure the [Speed (PT)], [Speed (Z)], and [Pause (sec)] settings. 5. Check the settings and click [OK]. This returns to the [Preset Tour Settings] dialog. Test the Preset Tour 1.
Page 140 Set Preset Tour Change the Preset Order 1. Check the [Preset Tour] box and click [Settings]. The [Preset Tour Settings] dialog appears. 2. Select a preset to change the order from the list, and click [Move Up] or [Move Down]. Delete a Preset 1.
Page 141 Set Preset Tour Note If the following warning appears, change the settings according to the tables below. Warning example * The tour time depends on the settings. Click [Cancel] to return to the setting screen. Click [OK] to save the current settings. (If you are using the Preset Setting Tool, click [Save] on the setting page of the tool) Endurance of VB-C50i and VB-C300's pan/tilt mechanisms are approximately 100,000 round trips at the full range.
Page 142: Set A Special Day Schedule
Set a Special Day Schedule Special Day Recording [Special Day Schedule] window is used for configuring particular days such as public holidays. When [Special Day Schedule] is selected, [Normal Schedules] that conflict with [Special Day Schedules] is disabled. In [Configuration and Preferences] Screen, click [Recording Schedules] tab and ensure [Special Day Schedule] is selected.
Page 143: Add, Edit And Delete A Schedule Type
Set a Special Day Schedule Add, Edit and Delete a Schedule Type [Add Schedule Type] dialog allows you to create a name for a new schedule type, for example, a public holiday. You should create a schedule type first before you can associate days with it. There is no limit to the number of schedule type that can be added.
Page 144 Set a Special Day Schedule Edit a Schedule Type 1. In the [Special Day Schedule] window, click a schedule type in the [Schedule Type] list to select it. 2. Click [Edit]. This will bring up the [Edit Schedule Type] dialog. Enter a new name.
Page 145: Add And Delete A Day
Set a Special Day Schedule Add and Delete a Day [Select Date] calendar allows you to select a day that can be used for the schedule type. To add a day, operate as follows: Add a Day 1. In the [Special Day Schedule] window, click a schedule type in the Schedule Type list, for example, "Company Holidays"...
Page 146: Delete A Day
Set a Special Day Schedule Alternatively, click the current month and a month list will appear. To select another year, click the current year and scroll down or back up, using the up/down arrows. Delete a Day 1. In the [Special Day Schedule] window, click a schedule type in the [Schedule Type] list, for example, "Company Holidays"...
Page 147 Set a Special Day Schedule Save Changes The bottom right-hand corner of the [Recording Schedule] window consists of two buttons, [Save Schedule] and [Discard Changes]. 1. Click [Save Schedule] to keep all your settings The settings are then saved to the Storage Server. Click [Discard Changes] to cancel any changes you have made.
Page 148: Display Recording Setting Summary
Display Recording Setting Summary Check Summary Information of a Recording Schedule Display the summary information of the set recording schedule. [Display Record Setup Summary] is located at the center-bottom of the [Special Day Schedule] window. Click [Display Record Setup Summary] to display the [Record Setup Summary] dialog. The [Record Setup Summary] dialog shows the following information for the time period where the highest load is expected when the schedule is performed.
Page 149: Check Summary Information Of Storage Server
Display Recording Setting Summary Check Summary Information of Storage Server You can check summary information of a specified Storage Server. The [Display Storage Server Summary] button is in the bottom center of the [Camera Summary] screen. The [Display Storage Server Summary] button is gray out in Storage Servers in older version. When the [Locations/Zones] tab is selected, the [Display Storage Server Summary] button is gray out.
Page 150 Display Recording Setting Summary Check the details and click [OK] to close the [Camera List Summary] dialog box. Note The [Camera List Summary] dialog box displays information about the Storage Server selected in the Storage Server List. It does not display the totals for all Storage Servers. The number of frames queued for writing displayed here is the number of frames queued for recording.
Page 151: Viewer Reference
Viewer Reference...
Page 152: Chapter Overview
Chapter Overview This chapter explaines how to use and configure the Viewer. Set Viewer Explains how to configure settings that are specific to the Viewer. Arrange and Save Layouts Explains how to arrange layouts and set layout sequences. Video Window Operation Explains how to create a video window and display it in the Viewing Area and control the Camera Server.
Page 153 Chapter Overview...
Page 154: Viewer Operation Flow
Viewer Operation Flow [Location] list ( P. 5-31) Menu bar Drop-down menu indicating Access common menus from here. locations available in the system. [Zone] list ( P. 5-31) Drop-down menu indicating zones within a location. [Camera Control] Panel ( P. 5-39) [Camera Control] Panel enables you to control a camera and quickly determine a camera...
Page 155 Viewer Operation Flow Video window menu icon ( P. 5-43) Camera Selection Area ( P. 5-30) Select preset camera angles, custom Thumbnails of Camera Servers added to each zone are displayed here. pan, tilt and zoom, and select a Video Thumbnail can be dragged onto the Viewing Area for viewing.
Page 156: Start The Viewer
Start the Viewer Note To start the Viewer, you need the user name and password set for the VK-64/VK-16 Storage Server. How to Launch Before launching the Viewer, make sure your monitor resolution is set to 1024 x 768 pixels or more. Start the Viewer To start the VK-Lite Viewer, double-click [VK-Lite Viewer v2.1] on the desktop.
Page 157: Launch By Connecting To The Localhost
Start the Viewer Launch by Connecting to the localhost If you want to use the local PC where Viewer is installed as Master Storage Server, select localhost to start Viewer. 1. Select [localhost] from the drop-down menu. 2. Click [Connect]. 3.
Page 158: Launch Without Storage Server (Viewer Only Mode)
Start the Viewer 4. Click [Connect]. 5. Enter your [User Name] and [Password], and click [Login]. Note If you need to use proxy server, you need to change the Internet option settings in the following procedure: 1. Select [Start] > [Control Panel] > [Internet Option]. 2.
Page 159: Functions Not Available In Viewer Only Mode
Start the Viewer Functions not Available in Viewer Only Mode When you launch the Viewer with Viewer Only Mode, the following functions are not available. Viewing Screen • Timeline is not displayed. [Timeline] under the [View] menu cannot be used. •...
Page 160: Viewer Start-Up Window
Start the Viewer Viewer Start-up Window When you start VK-64/VK-16 for the first time when no Layouts have been configured, you will notice that the Viewing Area is blank as shown below. Previously-configured cameras on the network will appear as thumbnail images in the Camera Selection Area on the top of the screen.
Page 161: Viewer Start-Up Option
P. 4-3, P. 5-6). Instead, the login screen for entering a username and password is displayed. When you use the Viewer alone, you also need to specify "nohost" for -h. Example "C:\Program Files\Canon\WebView\NVR\NVR_Viewer.exe" -h=192.168.100.1 -p=80 -u=admin -pw=NVR Make sure to enter a space after "C:\Program Files\Canon\WebView\NVR\NVR_Viewer.exe". 5-11...
Page 162: Menu Bar Of Viewer Screen
Menu Bar of Viewer Screen Functions of Menu Bar The following functions are available from the menu bar. Menu Submenu Function Change Master Switches master storage servers. The connection menu for storage Storage Server servers is displayed. File Exit Closes the application. A selected video window is deleted and transferred to the clipboard, so that the window can be pasted into the same layout or another layout.
Page 163: Viewer Setting
Viewer Setting [Viewer Settings] window The [Viewer Settings] window is used for settings such as notification priorities and the live viewing frame rate. Settings are stored on the Viewer PC, not on the Master Storage Server. Click Viewer Settings (Admin) or Viewer Settings (Operators).
Page 164: Set The Tab For Administrator
Viewer Setting Set the Tab for Administrator Set whether to select the Master Storage Server when the Viewer starts up A Master Storage Server maintains settings for Camera Servers and Layouts. The current Master Storage Server is indicated. The following settings are available. 1.
Page 165: Set Event Notifications
Viewer Setting Set Event Notifications When an event occurs, it is indicated in the [Live Events Log] in the Viewer. In [Event Notification] Settings in the [Viewer Settings] window, [Event Notification Settings] area, you can set up actions based on events according to the priority of the event.
Page 166: Set The Tab For Guest User
Viewer Setting About Priorities Set up notifications by priority from 1 (highest) to Set duration of alert. 5 (lowest). Priorities are color-coded as follows. Color Priority Highest Orange High Yellow Medium Light Green Dark Green Lowest Lower priority items can have less notification settings associated with them.
Page 167: Automatic Audio Termination Setting
Viewer Setting Automatic Audio Termination Setting The camera which is sending or receiving audio to a Viewer cannot interact with other Admin or NC Viewers. Audio transmission and reception can be terminated automatically even if you forget to disconnect the audio connection.
Page 168: Superimpose The Date And Time On Still Frames
Viewer Setting Superimpose the Date and Time on Still Frames Select the [Superimpose the date and time on the still frame captured] checkbox to additionally display the date and time of capture on still frames. Save Viewer Settings The bottom right-hand corner of the [Viewer Settings] window consists of two buttons, [Save Changes] and [Discard Changes].
Page 169: Arrange And Save Layouts
Arrange and Save Layouts This chapter details how to create and save Video Window Layouts and Layout Sequences. Manage Video Layouts Layout menu The Layout menu allows you to save particular Video Window layouts for easy monitoring. The name of the currently-displayed layout can be found in the top-left corner of the Viewing Area, next to the Layout button.
Page 170: Organize Layouts And Layout Sequences
Arrange and Save Layouts To create a new layout (a previously-saved layout is displayed): Click the Layout button to open the menu, and then select [New Layout]. The Viewing Area will become blank and the default layout name [Untitled] will be displayed. The process of creating folders and saving a layout could be done in the following order: Organize and create Arranging Video...
Page 171 Arrange and Save Layouts Create a new folder 1. In the [Organize Layouts & Layout Sequences] dialog, click on a shared or personal folder and then click [Create Folder]. The Folder Name dialog appears. 2. Enter a name up to 50 characters and click [OK]. The new folder will appear in the [Organize Layouts &...
Page 172: Save A Layout Or Layout Sequence
Arrange and Save Layouts Save a Layout or Layout Sequence Administrators and Operators can save layouts and layout sequences to an existing folder or a new folder via the [Save Layout] dialog. Step 1: Open the Layout menu and select [Save] or [Save As] The Save Layout dialog opens.
Page 173: Arrange Layout Sequences
Arrange and Save Layouts Arrange Layout Sequences You can set up an automated sequence of shared and personal layouts to display in the Viewing Area at set intervals. 1. From the Layout menu, select [New Layout Sequence]. The [Add Layout Sequence] dialog displays. 2.
Page 174: Layout Grids
Arrange and Save Layouts Start Layout Sequences To start the layout sequence, select it from the Layout menu. When a layout sequence is running, further options are available in the Layout menu. • Click [Edit Layout Sequence] to change settings in the currently-running layout sequence. The current sequence will be indicated as [Paused].
Page 175: Alignment Grid
Arrange and Save Layouts Alignment Grid Select the [Alignment Grid] from the [Layout Grids] sub-menu. The Viewing Area displays a grid of dots. When you place a Video Window, it snaps to the grid boundaries. Drag, drop and re-size a Video Window 1.
Page 176 Arrange and Save Layouts Create and align more Video Windows Click and drag other camera thumbnails onto the Viewing Area to create Video Windows for monitoring, and resize the window. A layout example is shown to the right. Small, Medium and Large Grids When you select [Small Grid], [Medium Grid] or [Large Grid] from the [Layout Grids] sub-menu, the Viewing Area displays cells for Video Windows.
Page 177 Arrange and Save Layouts The Viewing Area with a [Small Grid] The Viewing Area with a [Medium Grid] Note Although you can add more, the number of Video Windows you can display simultaneously will depend on your video card, the speed of your computer, the maximum frame rate ( P.
Page 178: Custom Grid
Arrange and Save Layouts The Viewing Area with a [Large Grid] In this example, the Camera Selection Area and Timeline are hidden ( P. 5-29). Custom Grid The Custom Grid fallows you to set customize a grid for displaying Video Windows. Set a custom grid 1.
Page 179: Hide And Show Task Areas
Arrange and Save Layouts Hide and Show Task Areas The [View] menu allows you to show/hide task areas and other display elements in the Viewer. When you unselect [Camera Selector] and [Timeline] and then select [Fullscreen], the result is a large area in the Viewer for displaying more Video Windows as shown below in the Large Grid example.
Page 180: Basic Video Window Functions
Basic Video Window Functions This section shows you how to create Video Windows for viewing in the Viewing Area and how to adjust camera angles. Select Cameras for Viewing Camera Selection Area The Camera Selection Area is used to display thumbnails of all the cameras. You can select another set of thumbnails of currently-available cameras via the [Location] and [Zone] drop-down menus and then place them into the Viewing Area as Video Windows.
Page 181: Locations And The Zones
Basic Video Window Functions Locations and the Zones Selection is performed in the following order: Click and drag Select a Zone Select a Location thumbnails to view in that Location live video Step 1: Select a Location from the drop-down menu Click the [Location] drop-down menu or on the down arrow.
Page 182: Basic Video Window Functions
Basic Video Window Functions Basic Video Window Functions Create, scale and move Video Windows Once you have chosen a location and chosen a zone, you are ready to view one or more cameras in that zone. Camera thumbnail images are used to create Video Windows in the Viewing Area. The Viewing Area can support multiple Video Windows for live monitoring and viewing recorded video simultaneously.
Page 183 Basic Video Window Functions Re-size a Video Window 1. Click a Video Window to highlight it. An arrow icon will appear in the lower right corner. Click the arrow icon and drag outwards. You can also click on the other corners and drag to re-size the window. Release the mouse button when you have reached the desired size.
Page 184 Basic Video Window Functions Add more Video Windows Click and drag other camera thumbnails onto the Viewing Area to create Video Windows for monitoring if necessary. Your Viewing Screen could look like this. 5-34...
Page 185: Arrange Video Windows
Arrange Video Windows There are various ways you can manage the layout of Video Windows in the Viewing Area ( P. 5-26). Note In the Viewer, the number of Video Windows you can display simultaneously will depend on your video card, the resolution and quality settings of the camera and the Live Video Viewing Settings (frame rate) set in the [Viewer Settings] window of the [Configuration and Preferences] screen.
Page 186: Video Window Status
Arrange Video Windows Video Window Status Video Window Properties: • Title bar - indicates name of camera, live or recorded video viewing. • Video display - displays live or recorded video. • Recorded video indicator - displays a time/date stamp in the title bar for recorded footage. •...
Page 187 Arrange Video Windows Each Video Window displays video from an individual camera. Video Windows can be re-sized, repositioned or closed. • Title bar - The title bar consists of menu, camera name and live or recorded status. • Video display conditions Recorded video, Playback Live video The lightning symbol...
Page 188: Pan, Tilt, Zoom Control
Arrange Video Windows Pan, Tilt, Zoom Control This is done in one of three ways: • Directly from within the Video Window • Using the Camera Control Panel • Selecting a Preset Note For VB-C500D, VB-C50FSi and VB-C50Fi, Pan and Tilt are not available. You cannot use zoom operations with the VB-C500D if digital zoom is set to [Disable] on the camera.
Page 189 Arrange Video Windows Using the Camera Control Panel To display, select [View] > [Camera Control] from the menu bar, or click the Video window menu icon (or right- click in the Video Window) to bring up a context menu and select [Camera Control]. If a Video Window is not selected, the preview window will be blank.
Page 190 Arrange Video Windows Exposure Control Items (when the Exposure Mode is Auto) Set the Exposure Mode to [Auto] (VB-C500D, VB-C60, VB-C300). [Auto]: Automatically adjusts the exposure. [Auto (Flicker less)]: This mode is only for the VB-C500D and VB-C60. See the Users Manual of the camera for details.
Page 191 Arrange Video Windows White Balance Control Items Select the White Balance mode from the drop-down menu. The following modes are available (VB-C500D, VB-C60, VB-C300). [Auto]: Automatically adjusts the white balance. [fluorescent H] (VB-C300) or [Daylight Fluorescent] (VB-C500D, VB-C60): Select this option when day-light fluorescent lamp.
Page 192: Smart Shade Control
Arrange Video Windows Smart Shade Control Select the Smart Shade Control level between 1 (weakest) and 7 (strongest). Tick to activate the Smart Shade Control function (VB-C500D and VB-C60). Note The Smart Shade Control function is available for VB-C500D and VB-C60. Other items Select from [Fast], [Normal], and [Slow] for [Pan / Tilt].
Page 193: Other Video Window Functions
Arrange Video Windows Select a Preset Camera Angle If preset camera angles have been set up and stored as presets, they will be available from the [Preset] drop- down menu of the Camera Control panel or a sub-menu. The following explains how to select a preset from a sub-menu.
Page 194: Change The Received Video Size
Arrange Video Windows Change the Received Video size (VB-C500D, VB-C60, VB-C50i/VB-C50iR, VB-C50FSi, VB-C50Fi only) You can select a video size received by the Viewer. To change the size of received video via the menu. Open the Video Window menu and select [Selection of receiving image]. 1.
Page 195: Enable Exposure Compensation
Arrange Video Windows Enable Exposure Compensation Exposure compensation is to compensate for camera views with strong backlighting. It can be enabled from the Video Window menu. While Camera Control is active, select [Exposure Compensation]. 1. Click menu bar of the Video window, or right-click in the Video Window to bring up a context menu. 2.
Page 196: Other Menu Options
Arrange Video Windows Other Menu Options Other functions available from the Video Window menu include: Click [Night mode] and select [Disabled], [Enabled], [IR light off], or [Enabled], [IR light on] from the sub-menu. Selecting [Enabled], [IR light on] will remove the IR cut filter and turn the built-in IR light on.
Page 197: Viewer Shade Control
Arrange Video Windows Viewer Shade Control Viewer Shade Control compensates darker regions of images and makes them lighter. Correction only applies to the displayed Video Window in the Viewer. Viewer Shade Control Viewer Shade Control [Off] [High] Darker regions are most affected by Viewer Shade Control. Audio Panel Clicking this button after selecting a Video Window, or selecting a Video Window after clicking this button...
Page 198: Use Timeline And View Events
Use Timeline and View Events This chapter shows you how to use the Timeline for live and recorded viewing as well as view and search events. Timeline Overview On the Viewing Screen, a timeline of past events associated with displayed cameras is shown in the Timeline Area at the bottom of the Viewer as colored bars.
Page 199: Monitor Live Video In Relation To The Timeline
Use Timeline and View Events Monitor Live Video in relation to the Timeline When a Video Window is created from a camera thumbnail, video is seen live. The Playhead (shown below) will be in a live position. The live position represents the present time. The playhead remain fixed as time scrolls to the left underneath, representing the passage of real time.
Page 200: Use The Timeline To Play And Extract Video
Use Timeline and View Events Use the Timeline to play and extract video You can view recorded video by moving the playhead control in the Timeline or entering a timecode and jumping to it. Methods include: Use the Playback Controls You can control to play, rewind, fast forward or jump to previous and next events.
Page 201 Use Timeline and View Events Click in the Event Display Area of the Timeline Click in the Event Display Area of the Timeline. The Playhead will move to that location and playback of recorded video commences from that time. Note When you choose to play back video, the video is played.
Page 202: One-Minute Manual Recording (Record Now)
Use Timeline and View Events Click to scroll back to the Click to scroll forward to previous month. the next month. Click a day to highlight it, then click [OK] to bring up that day in the Timeline. Click up/down arrows to select a time or click each time segment and overwrite existing value.
Page 203: Shoot A Snapshot
Use Timeline and View Events Shoot a Snapshot Click Capture Still Frame to keep the current image on a Video Window. 1. Select a Video Window to capture a still image. 2. Click [Capture Still Frame]. Note On Windows Vista/Windows Server 2008, don't specify the Windows folder or the Program Files folder on the system drive to store snapshots and video files, as image and video files can't be saved in those folders.
Page 204: Daylight Savings Indicator
Use Timeline and View Events Daylight Savings Indicator The Storage Server will adjust for [Daylight Savings] if configured in [Date and Time] property of the control panel as follows: • When normal time has changed to Daylight Savings time, time that is skipped is displayed in the Timeline as missing.
Page 205 Use Timeline and View Events 3. [Date:] Click the down arrow to select the date, or click on the date to directly input the date. 4. Click up/down arrows to select a time or click each time segment and overwrite existing value. 5.
Page 206: View And Search Events
Use Timeline and View Events View and Search Events [Live Events Log] list The [Live Events Log] displays events that have occurred with one or more cameras after the Viewer has been launched. Events are color coded according to priority. Click and drag scroll bar to view events.
Page 207: Overview Of Alert Parameters
Use Timeline and View Events Overview of Alert Parameters Acknowledgement status Priority of the event (1:Highest, 2:High, 3:Medium, 4:Low, 5:Lowest) Event type that has occurred Camera name where event occurred Date and time of event Location and Zone Acknowledge and View Events A new event entry will appear at the top of the [Live Events Log] list and will flash for a defined period if configured.
Page 208: Search Events
Use Timeline and View Events Search Events If you have multiple events, you can initiate a search for a particular event via the [Event Search] dialog. To launch the [Event Search] Dialog: Click [Event Search] On the Timeline, click [Event Search]. The [Event Search] dialog opens.
Page 209: Select Criteria For Searching
Use Timeline and View Events Select Criteria for Searching When you initiate a search, certain criteria can be specified such as Priority, Location and Zone on the network, a date range when the event may have occurred and a time period. To initiate a search: Step 1: Select a date and time range to search Click in the [From] and [To] date panels and overwrite the existing entries for month/day/year and time.
Page 210: View Retrieved Recorded Video
Use Timeline and View Events Step 6: Select a Priority Select a Priority from the drop-down list. Step 7: Click [Search] When you have entered the day and time range, click [Search] to initiate the event search. Events that are found will be listed in the window below.
Page 211: Popup Video Upon Event Occuring
Use Timeline and View Events Popup Video upon Event Occuring Select the [Pop up the video window automatically when event occur] checkbox under the [Video Window Popup Setting] administrator tab in the [Viewer Settings] screen to display the corresponding video window in the foreground and begin live viewing when a sensor input or motion detection occurs.
Page 212 Use Timeline and View Events 5-62...
Page 213: Chapter 6 Operation And Management
Operation and Management...
Page 214: Chapter Overview
Chapter Overview This chapter explains points to notice concerning the Storage Server when you operating and maintaining the network camera system, as well as guidelines for operating the system. Health Check for Storage Server Explains the messages displayed for VK events and gives example resolutions, and also explains the number of frames queued for processing for each camera.
Page 215: Health Check For Storage Server
Health Check for Storage Server VK Events (Timeline for VK Viewer) If any of the events listed in the table below occurs, you may have to take the specified counteraction. The text within < > in each message depends on the situation. Counteraction Event type Message...
Page 216: Number Of Frames Queued For Processing
Health Check for Storage Server Number of Frames Queued for Processing The [Camera Summary] screen displays the number of frames queued for processing for each camera, allowing you to check the load conditions of the PC. This information is updated at every 5 seconds. Note If the number of frames queued for processing exceeds 500, either reduce the video recording frame rate, or reduce the image size or quality, etc.
Page 217: Operation Guideline For Recording And Viewing
Operation Guideline for Recording and Viewing The following explains the automatic frame rate adjustment function for viewing and recording. This function checks the load of the PC on which the Storage Server and the Viewer are running and adjusts the frame rate for video recording and live viewing. Note Using this function is recommended;...
Page 218: Operational Guideline For Sensor Event Recording
Operational Guideline for Sensor Event Recording Proper Operation of Sensor Event Recording (Optimization of Sensor Arrangement and Sensitivity) Frequent sensor events result in high CPU load on your PC, and the recording frame rate may be reduced or recording may be interrupted. If you have 10 or more sensor events per minute continuously, we recommend continuous recording.
Page 219: Optimization Of Motion Detection Recording (Index)
The Motion Detection recording is not suited to applications where high levels of reliability are required. Therefore, it is recommended to use continuous recording for monitoring or other purposes if consistently high levels of reliability are required. Canon accepts no liability whatsoever for faults, etc. resulting from the use of the Motion Detection recording.
Page 220 Optimization of Motion Detection Recording (Index)
Page 221: Chapter 7 Backup Scheme
Backup Scheme...
Page 222: Chapter Overview
Chapter Overview This chapter explains how to make backups for each purpose. Since the volume of video data the largest among various data types requiring backup, you must carefully choose backup equipment and learn the backup techniques.
Page 223: Purpose
Purpose Purposes of backup include. • Backup for Data Protection Prevents data from system crush or hard disk failure. This type of back up targets video data, event data, and configuration files. • Backup for Archive Stores recorded video data and event data on other media for a long period of time.
Page 224: Preparation
Preparation Backup Device Prepare necessary equipment for backup depending on the data quantity of the VK-64/VK-16. Basically, you should use the DDS-4 type device if a single backup copies several Gigabytes through 40 GB of data, and DAT72 or AIT if it copies around 70 GB of data. Further, if backup data quantity reaches 100 through 400 GB, you should use the LTO device.
Page 225: Files To Make A Backup
Files to Make a Backup Storage Location of Video Data, Audio Data, and Event Data Video data being recorded is saved in a temporary file (See "About Temporary File" below), and the file is settled and saved as video data when its size reaches 1 GB (by default) to the storage drive. Audio data is recorded using the G71 µ...
Page 226 Files to Make a Backup • Recorded Data Concept Video data being recorded is saved in a temporary file, and the file is settled and saved as video data when its size reaches 1 GB (by default) to the storage drive. This recording unit can be changed in the [Maximum file size/duration] field, in the [Storage Server Configuration] window's [Settings] tab ( P.
Page 227 The configuration files for the Storage Server and Viewer are saved in the following folders of the PC where each program is installed. Configuration file path for OS other than Windows Vista/Windows Server 2008 <System Drive>:\Documents and Settings\All Users\Application Data\Canon\WebView\NVR\ Configuration file path for Windows Vista/Windows Server 2008 <System Drive>:\ProgramData\Canon\WebView\NVR\ Back up the entire contents of this folder.
Page 228: Backup For Data Protection
Backup for Data Protection About Backup When making a backup of data for protection, you must back up the following data: • Recorded video data ---- It is recommended to make an incremental backup of this data. See P. 7-5 for the file names and storage location.
Page 229: Backup For Archiving (Long-Term Storage Of Data)
Backup for Archiving (Long-Term Storage of Data) When making a backup of data for long-term archive, you must back up the following data: • Recorded video data ---- It is recommended to make an incremental backup of this data. See P. 7-5 for the file names and storage location.
Page 230: Backup Procedure For Video Data And Event Data
Backup Procedure for Video Data and Event Data Back Up Recorded Video Data and Event Data. 1. Estimate the total quantity of recorded video data for backup. The video data quantity per day can be calculated as: Image file size per frame x Frame rate x Number of Camera Servers x Recording time (seconds) per day.
Page 231: Restoration Procedure
4. Restore the VK-64/VK-16's configuration file to the former location. The default location is as follows: Configuration file path for OS other than Windows Vista/Windows Server 2008 <System Drive>:\Documents and Settings\All Users\Application Data\Canon\WebView\NVR\ Configuration file path for Windows Vista/Windows Server 2008 <System Drive>:\ProgramData\Canon\WebView\NVR\ 5.
Page 232: Restore Data From Backup For Data Archiving
3. Restore the VK-64/VK-16's configuration file to the former location. The default location is as follows: Configuration file path for OS other than Windows Vista/Windows Server 2008 <System Drive>:\Documents and Settings\All Users\Application Data \Canon\WebView\NVR\ Configuration file path for Windows Vista/Windows Server 2008 <System Drive>:\ProgramData\Canon\WebView\NVR\...
Page 233: Examples
Examples Configuration 1: Backup for Data Protection 1 Premise 5 units of VB-C50i Recording condition Frame rate is 1 fps (one frame per second), Camera Server video quality is 50, resolution is 320x240, the size for one image data is 15 KB. The [Maximum file size/duration] option in the [Storage Server Configuration] window is set to six hours.
Page 234: Configuration 3: Backup For Data Archiving
Examples Configuration 3: Backup for Data Archiving Premise 5 units of VB-C50i Recording condition Frame rate is 1 fps (one frame per second), Camera Server video quality is 50, resolution is 320x240, and the size for one image data is 15 KB. The [Maximum file size/duration] option in the [Storage Server Configuration] window is set to six hours.
Page 235: Chapter 8 System Maintenance
System Maintenance...
Page 236: Chapter Overview
Chapter Overview This chapter describes about the version upgrade, reinstallation and restoration of the older version for VK-64/ VK-16, and about the version upgrade of camera's firmware.
Page 237 Upgrade from v1.1, 1.2, 1.3, 1.4 and 2.0 1. Obtain the v2.1 upgrade program (free program). Available from Canon Web site. 2. Back up the following folders that are in the Storage Servers of v1.1, v1.2, v1.3, v1.4 and v2.0.
Page 238 1. First, you need to buy VK-64/VK-16 v2.1 (there are no upgrade program available). 2. Back up following folders of the VK-Lite storage server. For OS other than Windows Vista/Windows Server 2008 <Startup drive for OS>:\Documents and Settings\All Users\Application Data\Canon\WebView\NVR <All drives>:\WebView-NVR For Windows Vista/Windows Server 2008 <Startup drive for OS>:\ProgramData\Canon\Webview\NVR...
Page 239: Reinstall Vk-64/Vk-16
2. Back up the following folders that are in the Storage Servers of v1.1, v1.2, v1.3, v1.4 and v2.0. Configuration file path for OS other than Windows Vista/Windows Server 2008 <Startup drive for OS>:\Documents and Settings\All Users\Application Data\Canon\Webview\NVR <All drives> :\WebView-NVR Configuration file path for Windows Vista/Windows Server 2008 <Startup drive for OS>:\ProgramData\Canon\WebView\NVR\...
Page 240: Procedure For Restoring Previous Version
Required Media and Data Make sure that you have the installation CD, patch installer and backed-up data for the previous version. 1. Delete [Canon Network Video Recorder VK Series v2.1] from [Add or Remove Programs] in [Control Panel]. 2. Delete the following folders.
Page 241: Camera Server Maintenance
Camera Server Maintenance The information about the latest firmware and backup/restore tools can be obtained on Canon Web site. Procedure for Updating Camera Firmware When updating firmware, use proper tools for each model. 1. Obtain the latest firmware including the firmware update tool as well as backup and restore tools for configured values.
Page 242 Camera Server Maintenance...
Page 243: Chapter 9 Troubleshooting
Troubleshooting...
Page 244: Chapter Overview
Chapter Overview This chapter explains the chart of countermeasures against failures, measures to be taken when a trouble occurs (troubleshooting), error messages, and log files.
Page 245: Troubleshooting For Recording
Troubleshooting for Recording When a recording trouble occurs when playing back recorded vide data (e.g., data is not found), you can guess the cause by checking the Event Logs of the VK-64/VK-16 and Storage Server Log (re_log). Cause Countermeasure Event Storage Server Connection to Error No.
Page 246: Vk Troubleshooting
VK Troubleshooting Viewing Screen and Video Windows This section describes how to solve problems that may occur when you are using VK-64/VK-16. • Some of the thumbnails are not showing in the Camera Selection Area. Situation You do not have enough thumbnails on display to make the scrollbar appear, but some of the thumbnails that were displayed before are no longer shown.
Page 247 VK Troubleshooting • Recording cannot be performed. Situation 1) Recording cannot be performed by all of the network cameras. Situation 2) Recording cannot be performed by a certain network camera. Solution In the case of 1), check the following: The network cable of the server is plugged in. The power supply has been cut off.
Page 248: Timeline
VK Troubleshooting • When a layout sequence is running in the Viewer, the Video Window suddenly goes black and video of the Camera Server cannot be displayed. Situation When a layout sequence is running, the Video Window goes black and video of the Camera Server cannot be displayed.
Page 249: Connection Problems
VK Troubleshooting • Cannot configure the Camera Server not to record. Situation You have attempted to modify the Camera Server and set [Do not Record] in the [Edit Camera Server] dialog. A message appears stating that the Camera Server is already set up without recording settings.
Page 250: Configuration Problems
VK Troubleshooting • Fails to connect to Storage Servers when switching to the [Configuration and Preferences] screen. Situation You have attempted to switch to the [Configuration and Preferences] screen and an error message appears stating a failure to connect to a particular Storage Server (name), although it can still connect to the Master Storage Server.
Page 251: Messages List
Messages List Operation Messages and Error Messages Error messages and operation messages displayed during normal recording and operation of VK-64/VK-16 are shown below. Video Windows Error Messages Messages Cause The viewer is in the process of connecting Connecting to camera. to the camera.
Page 252 Messages List Storage Server Configuration Error Messages Messages Cause This account does not have the right to logon as services. Please check the rights by the "Local You logged in using an account that does Login settings Security Policy Editor" of "Windows". not have administrator privileges.
Page 253 Messages List Messages Cause An attempt was made to add a user in the An account with this user name already Storage Server by using a user name that exists. is already registered. An attempt was made to add a user by entering a user name that contains a The user name contains invalid characters.
Page 254 Messages List Messages Cause An attempt was made to configure the The maximum file time must be less than or maximum file duration using a value larger equal to 24 hours. than 24 hours. An attempt was made to configure the The maximum file time must be greater maximum file size using a value less than 1 than or equal to 1 hour.
Page 255 Messages List Viewer Confirmation Messages The < > part of the message differs depending on the situation. Messages Cause Registering Storage Are you sure you want to delete camera An attempt was made to delete the camera Servers and server '<camera server name>'? server.
Page 256 Messages List Viewer Warning Messages Messages Cause The audio transmission function of the The audio transmission function of the camera is not available. camera is disabled. Please confirm the camera settings. A setup of the stream for recording is applied only to the JPEG recording not You attempted to apply video recording more than maximum frame rate 10fps.
Page 257 Messages List Viewer Error Messages The < > part of the message differs depending on the situation. Messages Cause An attempt was made to start the Viewer, Failed to connect to Master Storage Server. however a connection to the specified Please check the details and try again.
Page 258 Messages List Messages Cause An attempt was made to register a Storage You cannot assign this name to a Storage Server by specifying a loop back host/ Server. address ("local host", "127.0.0.1" or "localhostlocaldomain"). This storage server has already been An attempt was made to add a Storage added.
Page 259 Messages List Messages Cause Even though video of a camera server is This camera server has already been set configured to be recorded in the Storage up to record to the selected storage server. Server, the IP address and port used are Please check your settings and try again.
Page 260 Messages List Messages Cause This schedule item overlaps a previously scheduled item. Please check your settings The recording schedules are overlapping. and try again. Schedule items must be at least 15 minutes An attempt was made to register a long. Please check your settings and try schedule with a shorter period than 15 again.
Page 261 Messages List Messages Cause Communication with the Storage Server (<storage server name>) has failed. To ensure that event and video data is When displaying the Viewing Screen, the available from this storage server, identify Viewer connects to a Storage Server. An and resolve the problem and then press error occurred during this process.
Page 262 Messages List Messages Cause Failed to trigger manual recording for camera "<camera name>" on storage server "<storage server name>". *The following message is added when the Manual recording could not be started. number of camera servers exceeds the licensing restrictions. Number of licenses exceeded.
Page 263 Messages List Messages Cause When a camera server configured as [Do This camera server has already been set not record] is already added, an attempt up without recording. Please check your was made to add or edit a camera server settings and try again.
Page 264 Messages List Messages Cause The changes you are trying to save cannot be sent to the storage server (<storage An error occurred while saving the settings server name>) and will be lost. in the Camera Summary window. '<Communication Error Messages - Details>' An attempt was made to delete a Storage Are you sure you want to delete storage...
Page 265 Messages List Messages Cause Shared layout sequences may not contain Layout An attempt was made to change the layout personal layouts. The following layouts Sequence sequence that contains a personal layout must be removed before the layout can be dialog sequence to a shared layout sequence.
Page 266 Messages List Messages Cause An attempt was made to change the name Unable to change layout name. The name of a layout or layout sequence to a name '<layout name>' already exists. that is already being used. An attempt was made to change the name Unable to change layout folder name.
Page 267: Vk-64/Vk-16 Recording Engine Logs
Messages List VK-64/VK-16 Recording Engine Logs A list of messages shown in the Storage Server log file nvr_re_log_<N>.txt (<N> is either 0 or 1) is shown below. These messages are generated by the recording engine (Win32 service) that runs as part of a Storage Server.
Page 268 Messages List Messages Cause Action Error resolving name for SMTP When sending E-mail, the recording See the corresponding Winsock error server host: port engine could not resolve the host name code in "Error Codes in Log File" ( P. 9- Error: <Winsock of the SMTP server.
Page 269 Messages List Messages Cause Action A timeout occurred while waiting for a response from the specified camera ERROR(timeout): server. This normally occurs when the Check to ensure that the camera server socket camera server is offline. is on and connected to the network. If a type=(IMAGE/ IMAGE == Get image process proxy server is configured using the...
Page 270: Access Engine Log
Messages List Messages Cause Action Even though there is no necessary action, you can reduce the system load using the following methods if you want to avoid frame rate decrease events. Camera <camera> The recording frame rate has been 1. Reduce the amount of data to record Effective recording changed from y% to z% because the (For example, lower the resolution or...
Page 271: Vk-64/Vk-16 Viewer Logs
For Windows Vista/Windows Server 2008 <System drive>:\ProgramData\Canon\Webview\NVR For OS other than Windows Vista/Windows Server 2008 <System drive>:\Documents and Settings\All Users\Application Data\Canon\Webview\NVR\logs • The Apache logs used by the Storage Server are stored in the following Storage Server installed folder. <Storage server installed folder>:\websrvr\logs\ •...
Page 272: Error Codes In Log File
Messages List Error Codes in Log File Winsock Error Codes Codes Error Messages Description An operation was attempted on something that This may be recorded in Version 1.1, however, 10038 is not a socket. there is no necessary action. All resources for communication are being Only one usage of each socket address used.
Page 273 Messages List Codes Error Messages Description WSAStartup cannot function at this time because the underlying system it uses to 10091 There is a failure on the PC network board. provide network services is currently unavailable. 11001 No such host is known. The host name in DNS could not be resolved.
Page 274 Messages List Codes Error Messages Description This occurs when the camera server is temporarily unable to process requests due to server overload (excessive requests from multiple clients), an uncompleted start-up process on the camera server, or other Service Unavailable reasons. This is recorded when the proxy server returned an HTTP 503 error (which occurs when the proxy server failed to connect to the...
Page 275: Vk Event Information
Messages List POP Error Codes Error Messages Description ERR never heard of mailbox name The mail address is incorrect. ERR invalid password The password is incorrect. The mailbox cannot be used (Another program is already using ERR unable to lock maildrop it).
Page 276 Messages List Event type Displayed Messages Error (on)/ok (off) Connection error to the camera server Connection to host <camera server address> : <port> <status> Continuing recording Recording continuing Effective recording rate (<recording rate before change> <recording rate after change> %) Changing the recording frame rate Recording rate is the ratio of received images that are actually being recorded.
Page 277 Messages List Error Number: Error Description Cause The following settings were configured for the stream for recording. WV407: Recording-mode streams a) JPEG recording at over 10fps unavailable b) MPEG-4 recording c) Image upload function is activated on VB-C500D/VB-C60 WV408: Conflict of recording-mode While connecting using the stream for recording, another request streams for the recording stream was received.
Page 278 Messages List 9-36...
Page 279: Chapter 10 Appendix
Appendix...
Page 280: Camera Server Control
Camera Server Control The following figure shows the order of priority for Camera Server control. Strong Application Panorama Creation Tool WebView Admin Viewer/NC Viewer (Administrator)/VB-C500D Admin Viewer/VB-C60 Admin Viewer Motion Detection Settings Tool (VB-C500D/VB-C60/VB-C50i Series VB Administration Tool) VB-C500D/VB-C60 Admin Viewer (Registered User) VK-64/VK-16 Storage Server (when a preset is specified for sensor recording) Motion Detection Module (VB-C500D/VB-C60/VB-C50 Series) Operating the Camera Server in the VK-64/VK-16 settings window...
Page 281: Hard Disk
Hard Disk Lifetime of Hard Disk A hard disk is a storage device that works physically, and has a limited lifetime. It is a kind of consumables. It is said that the average lifetime of a RAID system composed of SCSI hard disks is three years. However, this lifetime is considered to be true for standard file servers or business servers.
Page 282 Hard Disk Configuration for Reducing Rebuilding Time As described in the preceding section, it is important to shorten rebuilding time as far as possible. You can reduce rebuilding time by configuring hard disks as follows: For example, when you create two configurations including three 146GB hard disks and a hot- spare, instead of creating one configuration (900GB) including three 300GB hard disks and a hot-spare, rebuilding requires less time and risks are reduced.
Page 283: How To Check Software Version
How To Check Software Version Follow the procedure below to check the version of the software. Storage Server Configuration tool 1. Open the [Storage Server Configuration] dialog. 2. Right-click the title bar of the dialog and select [About Storage Server Configuration]. 3.
Page 284: Functional Limitations On Mpeg-4
Functional Limitations on MPEG-4 VB-C500D and VB-C60 supports MPEG-4 format video in addition to JPEG format video. However, this are several functional limitations as follows. Live Viewing • The following video window settings become disabled, and the frame rate setting of the camera takes effect.
Page 285: Index
Index Add Camera Server..........4-18 Daylight Savings ..........5-54 [Add Camera Server] dialog ........4-18 Disk Space Management........3-17 [Add Schedule Item] dialog .........4-32 Calculation Example ........3-20 Additional Options.........4-38 Limit Level ............. 3-18 Continuous recording........4-45 Low Disk Space Warning Level ...3-17, 3-19 Exposure Compensation ......4-35, 5-45 Threshold Level..........
Page 286 Index Location and Zone..........4-10 Add..............4-12 Search Events ............5-58 Delete ............4-13 Criteria for Searching ........5-59 Edit ..............4-13 Date and Time Range ........5-59 Logs..............9-25 [Event Search] ..........5-58 A List of Error Codes ........9-30 [Live Event Log] list........5-56 Storage Destination ........9-29 View retrieved recorded video......
Page 287 Index Viewer..............4-3 How to Launch ..........4-3 Task Areas............5-29 Operation Flow..........5-4 Timeline ..............5-48 Viewer Setting ............5-13 Capture Still Frame........5-53 Administorator Tab........5-14 Extract Video ..........5-54 Audio Transmission Setting ......5-17 Jump to Time..........5-51 Focus Operation Setting ....... 5-17 Playback controls ..........5-50 Launch by Connecting to the Localhost ..4-4, 5-7 Playhead..........5-48, 5-50...
Page 288 One Canon Plaza Lake Success, NY 11042-1198 USA 6 Roundwood Avenue, Stockley Park, Uxbridge Middlesex, UB11 1JA, United Kingdom ● If you have any questions, call the CANON CANON COMMUNICATION & IMAGE FRANCE U.S.A. Information Center toll-free at 12 Rue De L’lndustrie, 92414 Corbevoie, Cedex, France 1-800-828-4040 (U.S.A.

This manual is also suitable for:

Vk-64 v2.1

Canon VK-16 v2.1 Administrator's Manual

Chapter 1 System Overview

Chapter 2 Installation

Chapter 3 Storage Server Configuration Reference

Chapter 4 Register Camera Server and Set Recording Schedule

Chapter 5 Viewer Reference

Chapter 6 Operation and Management

Chapter 7 Backup Scheme

Chapter 8 System Maintenance

Chapter 9 Troubleshooting

Chapter 10 Appendix

Quick Links

Troubleshooting

Related Manuals for Canon VK-16 v2.1

Summary of Contents for Canon VK-16 v2.1