żŻ key rejected
and bios alt gr
What to do when a password is rejected
Passwords can be rejected for the following reasons:
1. User is using an IME keyboard which is not supported. This is a common
issue with double‐byte languages (Korean, Japanese, Chinese ...). To resolve,
when a password is rejected by the HP ProtectTools, please go to Windows ‐>
Control Panel ‐> Regional and Language Options.
Select the "Languages" tab
Click on the "Details" button
In the "Settings" tab, click on the "Add" button to add a supported
keyboard (e.g. add US keyboards under Chinese Input Language).
Set the supported keyboard for default input.
Restart the HP ProtectTools and enter the password again.
2. User is using a character which is not supported. To resolve, the user needs
to change the Windows password to include only supported characters.
(Unsupported characters are listed above). Then the user can go through the
HP ProtectTools Security Manager wizard again to enter the new Windows
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ú, Ú, ů, Ů, ş, Ş, ś,
Ś, š, and Š key
rejected in bios
Able to login with
soft keyboard for