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HP Compaq 2230s Notebook PC
Document Part Number: 482392-002
November 2008
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; troubleshooting
computer problems; and performing computer disassembly procedures.

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   Summary of Contents for HP Compaq 2230s

  • Page 1: Maintenance And Service Guide

    HP Compaq 2230s Notebook PC Maintenance and Service Guide Document Part Number: 482392-002 November 2008 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting...

  • Page 2

    Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.

  • Page 3

    Safety warning notice WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly Å on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.

  • Page 4: Table Of Contents

    1 Product description 2 External component identification Display components ..............2–1 Top components .

  • Page 5: Table Of Contents

    System board..............4–34 RTC battery.

  • Page 6: Table Of Contents

    Backup and recovery in Windows XP ........... . . 8–4 Backing up your information .

  • Page 7: Product Description

    Product name Processors Chipset Product description Description HP Compaq 2230s Notebook PC Intel® Core™2 Duo processors: ■ T9600 2.8-GHz processor, 6-MB L2 cache, 1066-MHz front side bus (FSB) ■ T9400 2.53-GHz processor, 6-MB L2 cache, 1066-MHz ■ P9500 2.53-GHz processor, 6-MB L2 cache, 1066-MHz ■...

  • Page 8

    Category Graphics Panel Memory Hard drives Optical drives Diskette drive Product description Description Intel Unified Memory Architecture (UMA) graphics subsystem integrated with shared system memory (dynamically allocated) 12.1-inch WXGA panel (1280 × 800) 12.1-inch WXGA panel (1280 x 800) with integrated webcam 12.1-inch WXGA panel (1280 x 800) with BrightView 12.1-inch WXGA panel (1280 x 800) with BrightView and integrated webcam...

  • Page 9

    Category Microphone Audio Modem Ethernet Wireless External media card Ports Docking Keyboard/pointing devices Product description Description Integrated mono microphone Azalia audio 2 speakers 56K V.92 1.5-inch data/fax modem with digital line guard Modem cable is not included Intel Broadcom 88E8072 10/100/1000 network interface card (NIC) Ethernet cable included Integrated WLAN options by way of wireless module:...

  • Page 10: Battery, Display

    Category Power requirements Security Operating system Serviceability Product description Description 65-W AC adapter with localized and pointing stick cable plug support (3-wire plug with ground pin, supports 3-pin DC connector) 4-cell, 37-Wh Li-ion battery 8-cell, 73-Wh Li-ion battery Security cable slot Preinstalled: Windows Vista®...

  • Page 11: Display Components

    Display components Item Component Wireless antennae (2)* Internal microphones (2) Webcam light (select models only) Webcam (select models only) *The antennae are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennae free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region.

  • Page 12: Top Components, Pointing Devices

    Top components Pointing devices Item Component TouchPad* Left TouchPad button* Right TouchPad button* Vertical scroll zone *This table describes factory settings. View or change device preferences as follows: ■ In Windows Vista, select Start > Control Panel > Hardware and Sound > Mouse. ■...

  • Page 13: Buttons And Fingerprint Reader

    Launches Info Center, which provides shortcuts, such as the following: ■ HP 3D DriveGuard—Controls settings for software that protects the hard drive by parking the drive when the computer is dropped or moved. ■ HP Software Setup—Installs preloaded applications to make them accessible to the user.

  • Page 14

    Item Component Presentation button Wireless button Volume mute button Volume down button Volume scroll zone Volume up button Fingerprint reader External component identification Function Opens the Presentation Options window, where you can start a frequently used presentation, file, program, or Web site. You can also adjust display setting for optimum viewing.

  • Page 15: Keys

    Keys Item Component esc key fn key Windows logo key Windows applications key Embedded numeric keypad keys Function keys External component identification Function Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with a function key or the esc key.

  • Page 16: Lights

    ■ On: The Info Center is launched. ■ On: Presentation Options is on. ■ Blue: An integrated wireless device, such as a wireless local area network (WLAN) device, an HP Mobile Broadband Module, and/or a Bluetooth® device, is on. ■ Amber: All wireless devices are off.

  • Page 17: Front Components, Left-side Components

    External component identification Function ■ Blinking green: The hard drive or optical drive is being accessed. ■ Amber (select models only): HP 3D DriveGuard has temporarily parked the hard drive. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone.

  • Page 18: Right-side Components

    Right-side components Item Component ExpressCard slot Memory Card Reader (select models only) HDMI port (select models only) USB ports (2) External monitor port Vent Security cable slot External component identification Function Supports optional ExpressCard/34 cards. Supports the following optional digital card formats: ■...

  • Page 19: Bottom Components

    Bottom components Item Component Vents (3) Hard drive bay Battery bay Battery release latch Wireless module compartment External component identification Function Enables airflow to cool internal components. ✎ The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

  • Page 20: Serial Number Location

    Serial number location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. The service tag provides the following information. Item Component Product name Serial number (s/n) Part number/Product number (p/n) Model description Warranty period Illustrated parts catalog...

  • Page 21: Computer Major Components

    Computer major components Illustrated parts catalog 3–2...

  • Page 22

    Item Description Display assembly (include 2 WLAN antenna transceivers and cables, nameplate, and logo) 12.1-inch, WXGA display assembly 12.1-inch, WXGA display assembly with integrated webcam 12.1-inch, WXGA BrightView display assembly 12.1-inch, WXGA BrightView display assembly with integrated webcam Display internal components: Webcam with cable Display bezel Display bezel with webcam...

  • Page 23

    Item Description For use in Switzerland For use in South Korea For use in Taiwan For use in Thailand For use in Turkey For use in the United Kingdom For use in the United States Speaker assembly Top cover (includes TouchPad and cable, LED board and cable, and switch cover) Modem module cable (includes RJ-11 jack) ✎...

  • Page 24

    Item Description (13) Processor (includes replacement thermal material) Intel Core2 Duo processors (6-MB L2 cache, 1066-MHz FSB): ■ T9600 2.8-GHz processor ■ T9400 2.53-GHz processor ■ P9500 2.53-GHz processor Intel Core2 Duo processors (3-MB L2 cache, 1066-MHz FSB): ■ P8700 2.53-GHz processor ■...

  • Page 25

    Item Description (18) WLAN module Broadcom 802.11a/b/g/n WLAN modules: ■ For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States ■ For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,...

  • Page 26

    Item Description Intel 802.11a/b/g/n WLAN module: ■ For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States Intel 802.11a/b/g WLAN module: ■ For use in Pakistan, Russia, and Ukraine (19) Memory modules 2048-MB 1024-MB (20)

  • Page 27: Cable Kit

    Cable Kit Item Description Cable Kit: Bluetooth module cable Modem module cable (includes RJ-11 jack) Illustrated parts catalog Spare part number 493275-001 3–8...

  • Page 28: Plastics Kit

    Plastics Kit Item Description Plastics Kit: Hard drive compartment cover (includes one captive screw, secured by a C-clip) Wireless module compartment cover (includes one captive screw, secured by a C-clip) ExpressCard slot bezel SD card bezel Base enclosure screw covers (4 covers, 2 sizes) Illustrated parts catalog Spare part number 493274-001...

  • Page 29: Mass Storage Devices

    Mass storage devices Item Description Optical drive (includes bezel) 320-GB, 5400-rpm 250-GB, 5400-rpm 160-GB, 7200-rpm 160-GB, 5400-rpm 120-GB, 5400-rpm Hard drive (includes bracket) DVD/CD-RW Combo Drive DVD-ROM Drive DVD±RW SuperMulti Double-Layer Drive with LightScribe Blu-ray ROM DVD±RW SuperMulti DL Drive Illustrated parts catalog Spare part number 493199-001...

  • Page 30: Miscellaneous Parts

    Miscellaneous parts Description 65-W AC adapter Power cords: For use in Argentina For use in Denmark For use in Europe For use in Israel For use in North America For use in the United Kingdom and Singapore For use in the People’s Republic of China For use in Australia For use in India For use in Italy...

  • Page 31: Sequential Part Number Listing

    Sequential part number listing Spare part number Description 398393-002 Bluetooth module ✎ 449137-001 RTC battery 459263-001 Broadcom 802.11a/b/g WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States 459263-002 Broadcom 802.11a/b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso,...

  • Page 32

    Spare part number Description 487330-002 Intel 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,...

  • Page 33

    Spare part number Description 493189-001 Display cables (includes display, microphone, and antenna cables) 493190-001 Display Miscellaneous Kit (includes rubber feet, screw covers, and hinge cover) 493191-001 Display nameplate 493192-001 Display hinges 493193-001 Display inverter 493194-001 Memory module, 1024-MB 493195-001 Memory module, 2048-MB 493196-001 Hard drive, 120-GB, 5400-rpm 493197-001...

  • Page 34

    Spare part number Description 493960-221 Keyboard for use in the Czech Republic 493960-231 Keyboard for use in Slovakia 493960-251 Keyboard for use in Russia 493960-281 Keyboard for use in Thailand 493960-291 Keyboard for use in Japan 493960-A41 Keyboard for use in Belgium 493960-AB1 Keyboard for use in Taiwan 493960-AD1...

  • Page 35: Preliminary Replacement Requirements, Tools Required, Service Considerations

    Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ■ Flat-bladed screwdriver ■ Magnetic screwdriver ■ Phillips P0 and P1 screwdrivers ■ Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 36: Grounding Guidelines

    Drive handling Ä CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 37: Packaging And Transporting Guidelines, Workstation Guidelines

    The following table shows how humidity affects the electrostatic voltage levels generated by different activities. CAUTION: A product can be degraded by as little as 700 V. Ä Typical electrostatic voltage levels Event Walking across carpet Walking across vinyl floor Motions of bench worker Removing DIPS from plastic tube Removing DIPS from vinyl tray...

  • Page 38: Unknown User Password

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 39: Component Replacement Procedures, Serial Number

    8. Connect AC power to the computer. Do not reinsert any batteries at this time. 9. Turn on the computer. All passwords and all CMOS settings have been cleared. Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 71 screws, in 14 different sizes, that must be removed, replaced, or loosened when servicing the computer.

  • Page 40: Computer Feet

    Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Plastics Kit, spare part number 493274-001. There are 5 rubber feet that attach to the base enclosure in the locations illustrated below. Removal and replacement procedures 4–6...

  • Page 41

    Battery Description 4-cell, 37-Wh Li-ion 8-cell, 73-Wh Li-ion Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.

  • Page 42: Hard Drive

    Hard drive ✎ The hard drive spare part kit includes a hard drive bracket. Description 320-GB, 5400-rpm 250-GB, 5400-rpm 160-GB, 7200-rpm 160-GB, 5400-rpm 120-GB, 5400-rpm Before removing the hard drive, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 43

    4. Loosen the Phillips PM2.5×10.0 captive screw 1 that secures the hard drive to the computer. 5. Grasp the Mylar tab 2 on the hard drive and slide the hard drive 3 away from the hard drive connector. 6. Remove the hard drive 4 from the hard drive bay. 7.

  • Page 44: Memory Module

    Memory module Description 2048-MB (PC2-5300, 667-MHz, DDR2) 1024-MB (PC2-5300, 667-MHz, DDR2) Before removing the memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 45

    ✎ The top memory module slot is for extension memory and the bottom slot is for primary memory. 4. Spread the retaining tabs 1 on each side of the memory module to release the memory module. (The edge of the module opposite the slot rises away from the computer.) 5.

  • Page 46: Wlan Module

    WLAN module CAUTION: The WLAN module and the WWAN module are not interchangeable. Ä Description Broadcom 802.11a/b/g/n WLAN modules: ■ For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States ■ For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei,...

  • Page 47

    Description Broadcom 802.11b/g WLAN modules: ■ For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States ■ For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African...

  • Page 48

    Before removing the WLAN module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.

  • Page 49

    4. Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module. ✎ The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN antenna cable is connected to the WLAN module “Aux” terminal. 5.

  • Page 50: Optical Drive

    Optical drive ✎ The optical drive spare part kit includes an optical drive bezel. Description DVD/CD-RW Combo Drive DVD-ROM Drive DVD±RW SuperMulti Double-Layer Drive with LightScribe Blu-ray ROM DVD±RW SuperMulti DL Drive Before removing the optical drive, follow these steps: 1.

  • Page 51

    5. If it is necessary to replace the optical drive bracket: a. Position the optical drive with the rear toward you. b. Remove the two Phillips PM1.5×3.0 screws 1 that secure the optical drive bracket to the optical drive. c. Remove the optical drive bracket 2. Reverse this procedure to reassemble and install an optical drive.

  • Page 52: Keyboard

    Keyboard Description For use in Belgium For use in Canada For use in the Czech Republic For use in Denmark For use in France For use in Greece For use in Germany For use in Hungary For use in Iceland For international use For use in Italy For use in Israel...

  • Page 53

    Before removing the keyboard, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.

  • Page 54

    3. Turn the computer display-side up, and open the computer. 4. Lift the rear edge of the keyboard 1 and rotate the keyboard toward you 2 until it rests upside down on the top cover. 5. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is attached, and disconnect the keyboard cable 2 from the system board.

  • Page 55: Top Cover

    Top cover Description Top cover (includes caps lock light, capacitive board, fingerprint reader board and cable, TouchPad, and TouchPad cable) Before removing the top cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 56

    3. Remove the ten Torx T8M2.5×6.0 slotted screws. 4. Remove the three Phillips PM2.0×2.0BH screws in the battery bay. Removal and replacement procedures 4–22...

  • Page 57

    5. Remove the three Phillips PM2.0×3.0 screws in the optical drive bay. 6. Turn the computer right-side up, with the front toward you. 7. Open the LED board cable ZIF connector 1, and then disconnect the cable. 8. Open the TouchPad cable ZIF connector 2, and then disconnect the cable. 9.

  • Page 58

    10. Lift the rear edge and sides of the top cover 1 to release it. Move the top cover backward 2 and hold it. 11. Disconnect the fingerprint reader cable 1 and remove the top cover 2. Reverse this procedure to install the top cover. Removal and replacement procedures 4–24...

  • Page 59: Speaker Assembly

    Speaker assembly Description Speaker assembly Before removing the speaker assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.

  • Page 60: Display Assembly

    Display assembly Description 12.1-inch, WXGA 12.1-inch WXGA (with integrated webcam) 12.1-inch, WXGA BrightView 12.1-inch, WXGA BrightView (with integrated webcam) Before removing the display assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 61

    Ä CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 5. Remove the four Torx T8M2.5×6.0 slotted screws 1 that secure the display assembly to the computer. 6.

  • Page 62

    c. Lift the inside edge of the top side of the bezel 1 to disengage it from the clips, and then lift the left and right sides 2 until the bezel disengages from the display enclosure. d. Remove the display bezel 3. The display bezel is available using spare part number 495015-001. Reverse this procedure to install the display bezel.

  • Page 63

    3. If it is necessary to remove the display inverter: a. Use a flat bladed screwdriver to release the inverter 1, which is secured with double-sided tape. b. Disconnect the backlight cable 2 and the display panel cable 3 from the display inverter. The display inverter is available using spare part number 493193-001.

  • Page 64

    c. Remove the four Phillips PM1.5×3.0 screws 1 that secure the hinges to the display panel. d. Remove the display hinges 2 from the display panel. The display hinges are available using spare part number 493192-001. 5. If it is necessary to remove the microphone cable or WLAN transceivers and cable: ✎...

  • Page 65

    b. Remove the two microphone receivers 1 from the display enclosure, and then release the microphone cable 2 from the clips in the display enclosure. Reverse this procedure to install the microphone. c. Remove the adhesive tape from the WLAN transceivers 1, and then release the WLAN cables 2 from the clips in the display enclosure.

  • Page 66: Audio Board

    Audio board Description Audio board Before removing the audio board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.

  • Page 67

    Description Before removing the fan, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.

  • Page 68: System Board

    System board Description GM45 (includes RTC battery and replacement thermal material) GL40 (includes RTC battery and replacement thermal material) Before removing the system board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 69

    Remove the system board: 1. Remove the Torx T8M2.5×6.0 slotted screw that secures the system board to the base enclosure. The screw is located by the optical drive connector, 2. Flex the left side of the base enclosure until the USB, RJ-45, and RJ-11 jacks 1 clear the openings in the base enclosure.

  • Page 70: Rtc Battery

    RTC battery ✎ Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared. Description RTC battery Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 71: Modem Module

    Modem module ✎ The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 493275-001. See Description For use in Australia and New Zealand For use in all countries or regions except Australia and New Zealand Before removing the modem module, follow these steps: 1.

  • Page 72: Bluetooth Module

    Bluetooth module ✎ The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 493275-001. See information. Description Bluetooth module Before removing the Bluetooth module, follow these steps: 1.

  • Page 73

    Remove the Bluetooth module: 1. Turn the system board upside down with the front toward you. 2. Disconnect the Bluetooth module cable 1 from the system board. 3. Remove the two Phillips PM1.5×3.0 screws 2 that secure the Bluetooth module to the system board. 4.

  • Page 74: Heat Sink

    Heat sink Description Thermal module (includes heat sink and thermal material) Before removing the heat sink, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 75

    ✎ The thermal material must be thoroughly cleaned from the surfaces of the heat sink 1 and 3, the processor 2, and graphics subsystem component 4 on the system board each time the heat sink is removed. Thermal material is included with all System Board, Heat Sink, and Processor Spare Part Kits. Reverse this procedure to install the heat sink.

  • Page 76: Processor

    Processor ✎ The processor spare part kit includes replacement thermal material. Description Intel Core2 Duo processors (6-MB L2 cache, 1066-MHz FSB): ■ T9600 2.8-GHz processor ■ T9400 2.53-GHz processor ■ P9500 2.53-GHz processor Intel Core2 Duo processors (3-MB L2 cache, 1066-MHz FSB): ■...

  • Page 77

    Before removing the processor, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.

  • Page 78: Starting Computer Setup, Navigating And Selecting In Computer Setup

    Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. ✎ Some of the Computer Setup menu items listed in this guide may not be supported by your computer. ✎...

  • Page 79: Restoring Factory Settings In Computer Setup, Computer Setup Menus, File Menu

    Restoring factory settings in Computer Setup ✎ Restoring defaults will not change the hard drive mode. To return all settings in Computer Setup to the values that were set at the factory, follow these steps: 1. Turn on or restart the computer, and then press displayed at the bottom of the screen.

  • Page 80: Security Menu, Diagnostics Menu

    Enable/disable reset of HP ProtectTools security keys Enter, change, or delete a BIOS administrator password. Enroll or reset HP SpareKey, which is a set of security questions and answers used if you forget your password. ■ Enable/disable DriveLock on any computer hard drive (enabled by default).

  • Page 81: System Configuration Menu

    ✎ Availability of the options above varies by computer model. ■ Enable/disable secondary battery fast charge (enabled by default). ■ Enable/disable HP QuickLook 2 (enabled by default). ■ Enable/disable Virtualization Technology (select models only; disabled by default). ■ Enable/disable TXT (Intel® Trusted Execution Technology) (select models only;...

  • Page 82

    Select Built-In Device Options Port Options (all are enabled by default) Set Security Level Restore Security Defaults Computer Setup To do this ■ Enable/disable the wireless button state (enabled by default). ■ Enable/disable embedded WWAN device radio (select models only; enabled by default).

  • Page 83: Computer Specifications

    Computer specifications Dimensions Length Width Height (front to rear) Weight Equipped with 4-cell battery and optical drive Input power Operating voltage Operating current Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating Relative humidity Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating...

  • Page 84: Inch, Wxga Display Specifications, Hard Drive Specifications

    12.1-inch, WXGA display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Hard drive specifications Dimensions Height Width Weight Interface type Transfer rate Security Seek times (typical read, including setting) Single track Average Maximum...

  • Page 85: Dvd/cd-rw Combo Drive Specifications, Blu-ray Rom Dvd±rw Supermulti Dl Drive Specifications

    DVD/CD-RW Combo Drive specifications Applicable disc Access time Random Cache buffer Data transfer rate 16X CD-ROM 8X DVD 16X CD-R 16X CD-RW Transfer mode Blu-ray ROM DVD±RW SuperMulti DL Drive specifications Applicable disc Access time Random Cache buffer Data transfer rate 2X BD-RAM 8X DVD 16X CD-R...

  • Page 86: Dvd±rw Supermulti Double-layer Drive Specifications, Dvd-rom Drive

    DVD±RW SuperMulti Double-Layer Drive specifications Applicable disc Access time Random Cache buffer Data transfer rate 5X DVD-RAM 8X DVD±RW 8X DVD±R 16X CD-R 16X CD-RW (High Speed) DVD-ROM Drive Applicable disc Access time Random Full stroke Cache buffer Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X)

  • Page 87: System Dma Specifications, System Interrupt Specifications

    System DMA specifications Hardware DMA0 DMA1* DMA2* DMA3 DMA4 DMA5* DMA6 DMA7 *PC Card controller can use DMA 1, 2, or 5. System interrupt specifications Hardware IRQ IRQ0 IRQ1 IRQ8 IRQ12 IRQ13 IRQ16 IRQ17 IRQ18 IRQ19 IRQ20 IRQ21 IRQ22 *Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. ✎...

  • Page 88: System I/o Address Specifications

    System I/O address specifications I/O address (hex) 000 - 01F 020 - 021 024 - 025 028 - 029 02C - 03D 02E - 02F 030 - 031 034 - 035 038 - 039 03C- 03D 040 - 043 04E-04F 050-053 071-077 081-091...

  • Page 89

    I/O address (hex) 0C0- 0DF 0F0- 0F0 0200-027F 3B0-3BB 3C0-3DF 400-47F 4D0-4D1 500-57F 1000-1003 1010-101F 2000-20FF 2000-2FFF 3000-4FFF 5000-6FFF 7000-701F 7020-703F 7040-705F 7060-707F 7080-709F 70A0-70BF 70C0-70DF 70E0-70E7 70E8-70EF 70F0-70F7 70F8-70FB 70FC-70FF EF80-EF9F FE00-FE0F FE80-EF8F FFFF Specifications System function (shipping configuration) Direct memory access controller Numeric data processor Motherboard resource...

  • Page 90: System Memory Map Specifications

    System memory map specifications Size 640 KB 128 KB 64 KB 64 KB Specifications Memory address 00000000-0009FFFF 000A0000-000BFFFF 000C0000-000CFFFF 000E8000-000FFFFF 00100000- XFFFFFFF (X+1)0000000-FEDFFFFF FED00000-FED003FF FEE01000-FFFFFFFF System function Base memory Video memory Video BIOS System BIOS Extended memory (based on memory installed) PCI bus High precision event timer...

  • Page 91: Phillips Pm1.5×3.0 Screw

    This section provides specification and reference information for the screws used in the computer. Some screws listed in this section are available in the Screw Kit, spare part number 493277-001. Phillips PM1.5×3.0 screw Color Quantity Silver Where used: 2 screws that secure the optical drive bracket to the optical drive Screw listing Length Thread...

  • Page 92

    Where used: 4 screws that secure the display hinges to the display panel Where used: 2 screws that secure the Bluetooth module to the system board Screw listing 7–2...

  • Page 93: Phillips Pm2.0×3.0 Screw

    Phillips PM2.0×3.0 screw Color Quantity Silver Where used: 2 screws that secure the audio board to the base enclosure Screw listing Length Thread 3.0 mm 2.0 mm Head diameter 3.0 mm 7–3...

  • Page 94: Phillips Pm2.0×4.0 Screw

    Phillips PM2.0×4.0 screw Color Quantity Silver Where used: 2 screws that secure the WLAN module to the system board Screw listing Length Thread 4.0 mm Head diameter 3.5 mm 7–4...

  • Page 95: Phillips Pm2.0×5.0 Captive Screw

    Phillips PM2.0×5.0 captive screw Color Quantity Black Where used: 4 captive screws 1 that secure the hard drive cover to the computer and 1 captive screw 2 that secures the wireless module compartment cover to the computer Screw listing Length Thread 5.0 mm 2.0 mm...

  • Page 96

    Phillips PM2.0×3.0 screw Color Quantity Black Where used: 3 screws (in optical drive bay) that secure the top cover to the computer Where used: 2 screws that secure the modem module to the system board Screw listing Length Thread 3.0 mm 2.0 mm Head diameter 4.0 mm...

  • Page 97: Phillips Pm2.0×6.0 Screw

    Phillips PM2.0×6.0 screw Color Quantity Black Where used: 2 screws that secure the display hinge covers to the display enclosure Screw listing Length Thread 6.0 mm 2.0 mm Head diameter 4.0 mm 7–7...

  • Page 98: Phillips Pm2.0×5.0 Screw

    Phillips PM2.0×5.0 screw Color Quantity Silver Where used: 6 screws that secure the display panel to the display enclosure Where used: 6 screws that secure the display bezel to the display enclosure Screw listing Length Thread 5.0 mm 2.0 mm Head diameter 4.0 mm 7–8...

  • Page 99: Phillips Pm2.0×7.0 Captive Screw

    Phillips PM2.0×7.0 captive screw Color Quantity Silver Where used: 1 captive screw that secures the fan to the base enclosure Screw listing Length Thread 7.0 mm 2.0 mm Head diameter 4.0 mm 7–9...

  • Page 100: Phillips Pm2.0×10.0 Captive Screw

    Phillips PM2.0×10.0 captive screw Color Quantity Silver Where used: 4 captive screws that secure the heat sink to the system board Screw listing Length Thread 10.0 mm Head diameter 5.0 mm 7–10...

  • Page 101: Phillips Pm2.5×10.0 Captive Screw

    Phillips PM2.5×10.0 captive screw Color Quantity Black Where used: 1 captive screw that secures the hard drive to the computer Screw listing Length Thread 10.0 mm Head diameter 5.0 mm 7–1 1...

  • Page 102: Phillips Pm3.0×3.0 Screw

    Phillips PM3.0×3.0 screw Color Quantity Silver Where used: 4 screws that secure the hard drive bracket to the hard drive Screw listing Length Thread 3.0 mm Head diameter 4.5 mm 7–12...

  • Page 103: Phillips Pm3.0×4.0 Screw

    Phillips PM3.0×4.0 screw Color Quantity Silver Where used: 1 screw that secures the speaker assembly to the base enclosure Screw listing Length Thread 4.0 mm Head diameter 4.5 mm 7–13...

  • Page 104: Phillips T2.0×2.0bh Screw

    Phillips T2.0×2.0BH screw Color Quantity Black Where used: 3 screws (in the battery bay) that secure the top cover to the base enclosure Screw listing Length Thread 2.0 mm Head diameter 6.0 mm 7–14...

  • Page 105: Torx T8m2.5×6.0 Slotted Screw

    Torx T8M2.5×6.0 slotted screw Color Quantity Black Where used: 1 screw that secures the optical drive to the computer Where used: 3 screws that secure the keyboard to the computer Screw listing Length Thread 6.0 mm 2.5 mm Head diameter 4.0 mm 7–15...

  • Page 106

    Where used: 2 screws that secure the top cover to the base enclosure (top) Where used: 4 screws that secure the display assembly hinges to the computer Screw listing 7–16...

  • Page 107

    Where used: 1 screw that secures the system board to the base enclosure Where used: 10 screws that secure the top cover to the base enclosure Screw listing 7–17...

  • Page 108: Backup And Recovery In Windows Vista, Backup Tips

    Backup and recovery in Windows Vista To protect your information, use the Backup and Restore Center to back up individual files and folders, back up your entire hard drive (select models only), or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.

  • Page 109: Backing Up Your Information, Performing A Recovery

    Software not installed at the factory must be reinstalled. To recover the original hard drive image, follow these steps: 1. If possible, back up all personal files. 2. If possible, check for the presence of the HP Recovery partition. To find the partition, select Start > Computer. ✎...

  • Page 110

    To order a Windows Vista operating system DVD, go to , select your country or region, and follow the on-screen instructions. You can also order the http://www.hp.com/support DVD by calling technical support. For contact information, refer to the Worldwide Telephone Numbers booklet included with the computer.

  • Page 111: Backup And Recovery In Windows Xp, Backing Up Your Information

    For detailed instructions, perform a search for these topics in Help and Support. ✎ In case of system instability, HP recommends that you print the recovery procedures and save them for later use. Backing up your information Recovery after a system failure is as complete as your most current backup. You should create your initial backup immediately after software setup.

  • Page 112: Performing A Recovery

    The recovery process reinstalls the original operating system, software, and drivers. Software, drivers, and updates not installed by HP must be manually reinstalled. To recover your operating system and programs, follow these steps: 1.

  • Page 113: Audio-in (microphone), Audio-out (headphone)

    Audio-in (microphone) Audio-out (headphone) Connector pin assignments Connector pin assignments Signal Audio signal in Audio signal in Ground Signal Audio out, left channel Audio out, right channel Ground 9–1...

  • Page 114: External Monitor

    External monitor Connector pin assignments Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock 9–2...

  • Page 115: Hdmi

    HDMI Connector pin assignments Signal Transition minimized differential signal (TDMS) data 2+ Transition minimized differential signal (TDMS) data 2 shield Transition minimized differential signal (TDMS) data 2- Transition minimized differential signal (TDMS) data 1+ Transition minimized differential signal (TDMS) data 1 shield Transition minimized differential signal (TDMS) data 1 shield Transition minimized differential signal (TDMS) data 0+ Transition minimized differential signal (TDMS) data 0 shield...

  • Page 116: Rj-11 (modem), Rj-45 (network)

    RJ-1 1 (modem) RJ-45 (network) Connector pin assignments Signal Unused Ring Unused Unused Unused Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused 9–4...

  • Page 117: Universal Serial Bus

    Universal Serial Bus Connector pin assignments Signal +5 VDC Data - Data + Ground 9–5...

  • Page 118: Requirements For All Countries And Regions

    The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 119: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan The Netherlands Norway The People’s Republic of China South Korea Sweden Switzerland Taiwan The United Kingdom The United States 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 120

    ✎ Materials disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at This section provides disassembly instructions for the display assembly.

  • Page 121

    Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly.

  • Page 122

    4. Disconnect all display panel cables 1 from the display inverter and remove the inverter 2. 5. Remove all screws 1 that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly 2 from the display enclosure. 7.

  • Page 123

    9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame. 10. Remove the display panel frame 2 from the display panel. 11. Remove the screws 1 that secure the backlight cover to the display panel. 12.

  • Page 124

    16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. WARNING: The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging Å this component and causing exposure to the mercury. 18.

  • Page 125

    19. Disconnect the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel. 23.

  • Page 126

    AC adapter, spare part number 3–11 AHCI (Advanced Host Controller Interface) 5–4 antennae disconnecting 4–15 location 2–1 product description 1–3 spare part number 3–3 audio, product description 1–3 audio-in jack location 2–7 pin assignments 9–1 audio-out jack location 2–7 pin assignments 9–1 backing up files 8–2 backing up files and folders 8–4 Backup and Restore Center 8–1...

  • Page 127

    Hard Disk Test 5–3 hard drive 3–14 hard drive compartment cover heat sink hinge, spare part number 3–3 HP QuickLook 2 5–4 HP SpareKey enrollment 5–3 I/O address specifications 6–6 3–14 IDE (Integrated Drive Electronics) 5–4 info button 2–3 interrupt specifications 6–5 inverter 3–5...

  • Page 128

    keyboard product description 1–3 removal 4–19 spare part number 3–3 keypad keys 2–5 keys 2–5 2–5 function 2–5 Windows applications key 2–5 Windows logo key 2–5 LAN Power Save 5–4 language, changing in Computer Setup 5–4 left-side components 2–7 legacy support, Universal Serial Bus (USB) 5–1 lights battery 2–6 caps lock 2–6...

  • Page 129

    ports 1394 port 5–5 parallel port 5–5 serial port 5–5 USB port 5–5 power button 2–3 power connector 2–7 power cord set requirements 10–1 spare part number 3–13 power light 2–6 power requirements, product description 1–4 processor product description 3–5 removal 4–42 spare part number 3–5 product description...

  • Page 130

    system board removal 4–34 spare part number 3–4 System Configuration menu 5–1 system DMA specifications 6–5 system interrupt specifications 6–5 system memory map 6–8 thermal material 3–5 thermal module, spare part number 3–5 tools required 4–1 top components 2–2 top cover removal 4–21 spare part number 3–4 TouchPad 2–2...

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