Fujitsu MAF3364LC - Enterprise 36.4 GB Hard Drive Product Manual page 111

Note:
The "average DE surface temperature" means the average temperature at the DE surface
throughout the year when the IDD is operating.
(3) Parts that can be replaced in the field
The PCA cannot be replaced in the field. The DE cannot be replaced in the field.
(4) Service system and repairs
Fujitsu has the service system and repair facility for the disk drive.
representative to submit information for replacing or repairing the disk drive. Generally, the
following information must be included:
a) IDD model, part number (P/N), revision number, serial number (S/N), and date of
manufacturing
b) Error status
Date when the error occurred
System configuration
Environmental conditions (temperature, humidity, and voltage)
c) Error history
d) Error contents
Outline of inconvenience
Issued commands and specified parameters
Sense data
Other error analysis information
Data loss
Save data stored on the disk drive before requesting repair.
Fujitsu does not assume responsibility if data is destroyed during
servicing or repair.
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CAUTION
C141-E064-03EN
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