IDW G-7 Instruction Manual page 13

Issues
Cooler is not functioning.
Cooler is not keeping product cool.
Excessive noise
WARRANTY INFORMATION (U.S.A. & CANADA ONLY!)
One Year Parts & Labor Warranty
IDW warrants to the original purchaser of every new IDW refrigerated unit, the cabinet and all parts thereof,
to be free from defects in material or workmanship, under normal and proper use and maintenance service
as specified by IDW and upon proper installation and start-up in accordance with the instruction packet
supplied with each IDW unit. IDW's obligation under this warranty is limited to a period of one (1) year from
the date of original installation or 15 months after shipment date from IDW, whichever occurs first.
Any part covered under this warranty that are determined by IDW to have been defective within one (1)
year of original installation or fifteen (15) months after shipment date from manufacturer, whichever occurs
first, is limited to the repair or replacement, including labor charges, of defective parts or assemblies.
The labor warranty shall include standard straight time labor charges only and reasonable travel time, as
determined by IDW.
Additional Four Year Compressor Warranty
In addition to the one (1) year warranty stated above, IDW warrants its hermetically and semi-hermetically
sealed compressor to be free from defects in both material and workmanship under normal and proper use
and maintenance service for a period of four (4) additional years from the date of original installation but not
to exceed five (5) years and three (3) months after shipment from the manufacturer.
Compressors determined by IDW to have been defective within this extended time period will, at IDW's
option, be either repaired or replaced with a compressor or compressor parts of similar design and capacity.
The four (4) year extended compressor warranty applies only to hermetically and semi-hermetically sealed
parts of the compressor and does not apply to any other parts or components, including, but not limited to,
cabinet, paint finish, temperature control, refrigerant, metering device, driers, motor starting equipment, fan
assembly or any other electrical component, etcetera.
11
Solutions
Please check power supply:
•
Fuse damage
•
The plug is not securely inserted into the wall socket
•
Check for low voltage
•
Provide ample space between all products to ensure proper
circulation of air.
•
Keep unit away from direct sunlight or other heating source.
•
Keep door closed as often as possible.
•
Be certain the cooler is placed on a level surface.
•
Be certain cooler is not touching external objects or walls.
G7