Troubleshooting - VTech KidiZoom Camera User Manual

TROUBLesHOOTING

Go through this section if you experience difficulty in operating Kidizoom Camera™.
Problem
Program stops
working
Image taken is not
clear
Display on Kidizoom
Camera™ LCD does
not turn on
There is no picture
on the TV screen
No sound on TV
Solution
1. Press the Reset Button with a paper clip. If this does not
solve the problem, please continue the following steps.
2. Please make sure the camera is oFF.
3. Interrupt the power supply by removing the batteries.
4. Let the camera sit for a few minutes without batteries, then
replace the batteries and press the Reset Button again.
5. Turn the unit on. The unit should now be ready to play
again.
6. If the unit still does not work, replace the batteries with an
entire set of new batteries.
1. Check to see if the camera lens protection window is
clean.
1. Make sure there are 4 "AA" batteries in the camera. Hold
the on/oFF button to turn it on.
2. Make sure the camera is not connected to a TV with the
A/V cable.
3. Make sure the camera is not in power saving mode. Press
the on/oFF button to turn it on.
1. Make sure that there are batteries in the camera and that
the TV and VCR (if using) are plugged into power outlets.
2. Make sure that the camera is turned on and the TV and
VCR (if using) are turned on.
3. Check the connections on the A/V cable between the
camera and the TV (or VCR, if using) and review the
appropriate connection procedure in this manual.
4. Make sure that all cable plugs are securely inserted into
the appropriate ports.
5. Make sure that the TV is tuned to the appropriate input
channel.
1. Check if the TV volume is turned off or muted.
2. Try to increase the volume by pressing the "up" Volume
Button.
3. Check the audio and video connections between the
camera and the TV or VCR (if using).
4. Make sure that the TV is tuned to the appropriate input
channel.
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