Printer Media Jams - Oki ES3640eMFP Handy Reference

Printer Media Jams

If you are experiencing frequent paper
jams, check the following.
• Is the printer level?
• Is the media you are using within
specification (see pages 17 through
25)? Media that is too light or too
heavy will often cause jams.
• Are the settings (printer and driver)
appropriate for the media being
used (see pages 17 through 24)?
• Do not used creased or curled
media.
• Remove the media from the tray.
Fan/ align the stack. Replace the
media.
• Envelopes are jamming. Make sure
the stack is properly aligned.
Envelopes must be loaded flap
down, top edge toward the printer.
• Clean the feed rollers: for more
information, see the on-line User's
Guide on the Documentation CD
provided with your printer or at
http://my.okidata.com
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