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TECHNICAL SPECIFICATIONS
Frequently asked questions
I can't find an address.
Please make sure you have correctly spelt your entry. If you do not know how an address is
spelt correctly, simply enter the parts of the address, you know of sure (e.g., "ond", "Leic" for
Leicester Square in London). Then browse the results list and look for the address. Also make
sure the the city in which you are looking for an address is correct. Sometimes the official
postal address differs from the address you are looking for. In that case, search for a known
address nearby and browse the map.
If you find the address on the map but you cannot find it while searching for it, please let us
know via our help line 0845 345 9677.
The map contains an error / POl's are missing.
If you detect an error in the map data (e.g., a street is missing completely), we would like to
inform our map data provider. Please let us know via our help line 0845 345 9677.
I am experiencing problems getting a GPS fix.
If you have problems getting a satellite fix with GPS(you can see how many satellites are
being received by going to the main menu and selecting GPS receiver), please make sure you
are outside and the GPS antenna has good 'visibility' to the open sky. Some models also
support an additional external active antenna. Please consult the hardware manual of your
device to get further information on how to obtain a GPS fix.
Where can I get technical support?
Please contact our help line 0845 345 9677.
Where can I get software updates?
Please contact our helpline or your retail store for information about software updates.
Where can I get additional maps and guides?
Please refer to www.binatonegps.com.
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