Chapter 6. Solving Problems; Diagnostic Tools Overview - IBM 8647 - Eserver xSeries 225 Installation Manual

Chapter 6. Solving problems

This section provides basic troubleshooting information to help you solve some
common problems that might occur while you are setting up your server.
If you cannot locate and correct the problem using the information in this section,
see Appendix A, "Getting help and technical assistance", on page 61, the Hardware
Maintenance Manual and Troubleshooting Guide on the IBM xSeries Documentation
CD, and the "Server Support" flowchart in the front of this book.

Diagnostic tools overview

The following tools are available to help you identify and resolve hardware-related
problems:
v POST beep codes and error messages
v Diagnostic programs and error messages
v ServerGuide problems
v Troubleshooting charts
v System-board error LEDs
© Copyright IBM Corp. 2003
The power-on self-test (POST) indicates the detection of a problem. See
"Power-on self-test (POST)" on page 54.
The diagnostic programs are provided on the IBM Enhanced Diagnostics CD.
These programs test the major components of your server.
Note: See "Solving problems" in the Hardware Maintenance Manual and
Troubleshooting Guide on the IBM xSeries
information about the diagnostic programs.
This chart lists problem symptoms and steps to correct problems when using the
ServerGuide Setup and Installation CD. See the "ServerGuide problems" on
page 55 for information.
These charts list problem symptoms and steps to correct the problems. See the
"Troubleshooting charts" on page 56 for information.
An LED on the system board might also be lit to help isolate an error indicated
by the system error LED on the front of the server. See the "System-board error
LEDs" on page 8 for more information.
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Documentation CD for
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